This profile has been claimed by the business owner or representative.
6206 E. Test Drive, Mesa, AZ, 85206, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 8:00 p.m. | |
Tue | 8:00 a.m. to 8:00 p.m. | |
Wed | 8:00 a.m. to 8:00 p.m. | |
Thu | 8:00 a.m. to 8:00 p.m. | |
Fri | 8:00 a.m. to 8:00 p.m. | |
Sat | 8:00 a.m. to 8:00 p.m. | |
Sun | 10:00 a.m. to 5:00 p.m. |
Courteous and friendly. Explained everything that was being serviced and what was not needed at the time.
Business response:
Thank you for your positive feedback! We are pleased to hear that you found our team courteous and friendly, and that we could provide clear explanations regarding your service. Our goal is to ensure that our customers have a transparent and satisfying experience, and it's great to know we met that standard for you. We look forward to serving you again!
My air-conditioned works great
Business response:
Thank you for taking the time to share your positive experience with us! We are delighted to hear that your air conditioning is working great. Ensuring our customers are satisfied with their vehicle's performance is our top priority. We appreciate your support and wish you many enjoyable drives ahead!
Jason was an exceptional service advisor on this occasion. Highly recommend.
Business response:
Thank you for your wonderful feedback! We are thrilled to hear that Jason provided you with exceptional service. Our team is dedicated to ensuring that every experience is a positive one, and it's always rewarding to know that our efforts are appreciated. We look forward to serving you again!
They went above and beyond to correct deficiencies with Lexus Roadside Assistance.
Business response:
Thank you for your kind words! We are delighted to hear that our team was able to go above and beyond to assist you with Lexus Roadside Assistance. Providing excellent service is our priority, and it's truly rewarding to know that we met your expectations. We appreciate your support!
Let us check in early, but it took longer than they said it would.
Business response:
Thank you for your valuable feedback. We appreciate your understanding regarding the check-in process, and we are glad to hear that you were able to check in early. We strive to provide timely service and will continue to work on improving our efficiency. We look forward to serving you again next time!
Excellence service competent mechanicsgood communication from service consultant
Business response:
Thank you for your wonderful feedback! We are thrilled to hear that you experienced excellent service and appreciated the communication from our service consultant. Our team strives to provide competent and reliable service, and it's rewarding to know that we met your expectations. We look forward to serving you again in the future!
On time and timely! And love the shuttle service!
Timely appointment and informative service rep .Also, free shuttle ride back home a huge perk!
Everyone was friendly and helpful. However, when I went to pick up my car, the men that I checked in with, filed to let anyone know that I was waiting in the lobby. Multiple people that had checked in after me, were helped and checked out. Time is extremely valuable and I was disappointed in my most recent experience
Superstition Springs Lexus has a 4.7 star rating with 4,956 reviews.
Superstition Springs Lexus is closed now. It will open at 8:00 a.m.