TaxRise

Kina C 

on BBB

2 months ago

I canceled my account with ********************** but I was still billed. When I reached out to them I was told someone will call me but no has contacted me. I will now have to pay the bank for a stop payment so I am not billed again. Tax Rise needs to improve on its cancelation process. 

Kieshia C 

on BBB

2 months ago

Paid a total of $7,000 for a promise to decrease a lot of my IRS debt and Taxrise didnt do anything but take my money. My debt amount is still the same with a payment plan of $408 a month which I did my own plan before I reached out to them and it was $422 a month which I couldnt afford so I reached out to them for help. Huge mistake on my part. They told me I was approved for the hardship program then when I paid my balance of $6,300 off they called almost 2 weeks later and said I wasnt approved. Just took my money I borrow... read more

Kemisha R 

on BBB

2 months ago

This is a scam do not use this company. They will take your money and do nothing for you. They put me on a payment plan with the *** which I was already on before asking them for support. Company has bad communication skills. Your better off talking to the *** yourself. An *** representative told me that on the b phone. After speaking with several other companies that's familiar with this business and the *** I was told I was scammed. I'm very disappointed. 

Julie R 

on BBB

2 months ago

I was trying to deal with a large tax issue. TaxRise was not able to decrease my tax debt in any way. TaxRise led me to believe that they could stop the penalties and interest on my tax debt. Because of this, I paid them $2300 to provide a payment plan and to stop all penalties and interest. I then found out that was incorrect. The *** was still charging penalties and interest. I spent one month trying to get a refund and was denied. TaxRise has offered to give me $300 as a goodwill gesture. They are keeping $2000 of my mone... read more

Christina p 

on BBB

2 months ago

I signed up to TaxRise in 2022, it is now 2025, no resolution has been made. I have experienced extremely long hold times, unaware case managers and additional fees. My case was neglected, I was continuously told we are waiting on the *** to respond. ***** ****** was my case manager, who was harder to reach than the ****** TaxRise has added an amount of stress to my life I cannot start to comprehend. I wouldn't advise using TaxRise 

Gina A 

on BBB

2 months ago

I'm worse off that I was ************ bull hockey. They talk fast and push for payment right away. They provide a letter to sign if you want to rescind on the loan, but don't honor it. They take their money, even knowing you have nothing. They "settled" my debt for $3000, but I would still owe the *** if I made ANY money in the next 10 years. I used the links Tax Rise provided to rescind, and they took all $3000 at once. That is more than I make in a month. I was hit with a over draw fee, and I have no money left for my mort... read more

Tesha S 

on BBB

2 months ago

I would not recommend this company to anyone!!!!! I reached out to them in April 2024 for tax relief assistance. The initial fee was $350 and I was told I qualified. Then my next conversation about the process resulted in an over $9k payment due to my tax debt which wasn't even behind. I was told it would be negotiated down to approx. $3k. The process took 3-5 more months than I was told. By this time I learned that because I was unemployed originally I qualified, but when they completed with this BS process which included a... read more

Sean A 

on BBB

2 months ago

I paid $500 to Tax Rise for a case review. All they offered was a payment plan for my tax balance, with further costs to me. I declined and asked for a refund, and they never responded. I attempted to challenge the charge on my credit card and it was denied. Do NOT use this scam of a business. 

Robert W 

on BBB

2 months ago

Hello, I am leaving a review about a tax resolution company that misled me about the results they could provide to help me with the worries of my back taxes owed. The company stated that they would search for the best program to help lower my tax responsibilities but the only result I received leaves me to continue with a payment agreement I had already made with the state and a agreement that has me paying the *** for the next 9 years. This not what promised in my initial consultation after my explanation of an experience I... read more