TaxRise

Roman R 

on BBB

3 months ago

its been well over ten days since a call back and on top of that they were trying to tell me i needed to dish out additional money when i was told that there was only a one time fee and now they want more money after the fact when they didn't disclose that from the beginning 

Makesha L 

on BBB

3 months ago

TaxRise did not fulfill agreement to protect me from liens and garnishments. They did not process my tax returns in a way that would optimize my deductions and reduce tax debt. The company has poor communication and follow through. I spent over $8500 dollars and the company now states that I am not eligible for any government programs. The team was not familiar with my personal situation despite many notifications and attempts to contact them. I signed up with them Nov 2023 and I was garnished twice in May and July of 2024. ... read more

Christie P 

on BBB

3 months ago

This was a horrible experience, they had us thinking that they were going to help us. And then we paid them $500 for them to tell us no they can't help us and we can't have our money back. That's $500 I could of put towards my taxes. But I gave it to these people thinking they were gonna fix everything. I do not recommend these people or this company at all. I would use any other place besides this company. Thief's that's what they are 

Jackie S 

on BBB

3 months ago

TaxRise will take your money and not do their services. I asked them to reduce my taxes which was not done. I did have my Taxes increased by $5,000 because of them. Stay away from tax rise. Bad news. I wouldn't give him any stars if that was an option. 

Desiree P 

on BBB

3 months ago

I am writing to formally file a complaint against Tax Rise, a company that claims to offer first-class service in tax resolution. Based on my experience, this company has failed to meet even basic standards of customer care and transparency, and I do not believe they should hold an A+ rating with the Better Business Bureau.Nearly two years ago, my wife and I were facing approximately $32,000 in tax debt. I reached out to Tax Rise for help, and during the initial consultation, an agent assured us they could significantly redu... read more

Arthur 

on BBB

4 months ago

I paid ******* and ended up having to make payments on the full amount as well as the fees and interest charges. Tax rize didn't save me a ***** but charged me *******. Thanks for nothing. 

Cathleen Z 

on BBB

4 months ago

They took 500 dollar deposit to start. Yesterday they told me they need another ****** to continue & talked me into it. I was informed that I have 72hrs to cancel. I called today and spoke to my representative to cancel. She said it would take 3-5 days for billing ***** to call me. That's more than 72hrs. I want my refund back ASAP. 

Jared S 

on BBB

4 months ago

I had a phone consultation during which i was pressured to give them payment info, i told them i had contacted several other services and was unsure if id be going with them. I ended up giving them my card info with the assurance that if i did decide to use another service id be given a full refund as long as cancelled within 72 hours. The same day as my consultation with them i put in my cancellation request. It was acknowledged via email but its now a week later and i havent received a refund and no one will even respond t... read more

Victor E 

on BBB

4 months ago

I was promised options not received and then I spoke with management which took about 45 minutes to an hour. This was a repeat of the work from the original agent. With the same results and broken promises charged $3900. I feel ripped off for hourly rate.