TaxRise

Sabra R 

on BBB

4 months ago

Where do I start? I opened my case with Tax rise in 2023 with the understanding that they would work out a plan with *** in my very complicated case. Tax Rise did NOTHING in my case. NOTHING changed for the entire two years they claimed to have been working on it. My case manager wasn't attentive in checking in with me or did she answer any of my questions when I made many attempts to get some answers. I was told things would change due to the fact that I was fighting cancer which put me in a financial hardship. I provided v... read more

Thomas V 

on BBB

4 months ago

Despite promises to resolve my rather small ($5000+) tax debt, all TaxRise did was obtain a "Case Closed" status in January of this year which was then voided on March 17 by IRS, which issued a Notice to "Seize assets..." in a March 17 letter. I essentially paid TaxRise's $1556 fee for nothing! My experience with their agents was unprofessional, with several missed phone appointments and cancellations, probably due to my small outstanding tax balance. Avoid working with TaxRise is my best advice. *.*******, ******** 

Zachary B 

on BBB

4 months ago

SCAM!! One of the worst experiences I have ever had. As you can clearly see by other reviews here, they're largely a scam. They took my money, promised a settlement was easily attainable. Ignored me for months, demanded documentation that didn't exist or pertain to my situation, then congratulated me after placing me in a neverending tax trap. I have since hired a REAL tax professional who has spent a huge amount of time on my case to get it settled properly. Learning from my new tax counsel all of the things TaxRise could h... read more

Kristen D 

on BBB

5 months ago

This place is a joke they take your money they sit there and tell you this money is uncollectible and the *** will forget about your debt in 2034 well I'm still having to pay the *** they took my refund and then I'm having to pay a monthly fee to this financial company what a joke this is complete robbery!! They don't even deserve one star as far as I'm concerned 

Johnathan Q 

on BBB

5 months ago

I attempted to use the services and had a change of mind. They still charged my account. When I disputed the charge, I was told they would "contact the billing department". My account was still charged. Now there is a hold on my account while I try to go through my bank to dispute the charge 

Joseph S 

on BBB

5 months ago

I started my inquiry into my back taxes in 2024. I took notes and at no time did they ever mention a CNC (Currently Not Collectible) status. When I received my resolution that was the first time I ever heard of it. They said they were able to get it reduced or totally be forgiven of the debt. They also said that my payments plan would not exceed $250 due to my financial situation. Well they without fail contacted me with a payment plan, but I was hardly able to get a response or a word on my tax situation after my payments h... read more

KENDRA B 

on BBB

5 months ago

Very expensive and time consuming. Tried to get my money back and was given the run around 

Jilliam G 

on BBB

5 months ago

This company has been disingenuous from the start, they did not meet the expectations set in the onboarding call and have not protected us from levies despite claiming they would, and that being outlined in terms of service contract. They claim to give you a case manager to follow through and help you through the process yet ours got done with the company and we were not informed or assigned a new one for nearly 2 months. The majority of people who work here have little understand on tax code or recourse and cannot answer qu... read more

shanika b 

on BBB

5 months ago

this business is a rip off, they are liars they charged me nearly $3,000 n still didnt get a resolution at all, n when i spoke to a employer to explain my situation they laughed at me. thats not including how they blocked me n disrespect me after taking my money