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The Brennity at Melbourne Senior Living
- Retirement Homes
- Melbourne, FL
About this business
Location details
7300 Watersong Ln., Melbourne, FL, 32940, United States
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The Brennity of Melbourne is an excellent place, it has clean, beautiful spacious apartments. Residents and staff are very friendly. There were a few minor things that took a few weeks to iron out. My mom is joining activities and making new friends. She is 96 and lives in the independent building.
Room is great ! food is just ok. There is a lot of employee turnovers . They enjoy the activities. The residents are wonderful. It's clean they keep up on the property. Oh and transportation to dr appointments is not good
Very clean. Staff is friendly and help in person. Its very hard to get anyone to answer the phone at the nurses station though and the resident services director always seems overwhelmed and never responds to my emails. My Moms room is missing the emergency pull cord in her bathroom and she's been there nearly 2 months. Water leaked from her sink and it took over a week to fix it. The floor was slick every day. The room is small but nice and updated. This property is the only one we saw that seemed to be actually designed fo... read more
Business response:
Hi Theresa! We appreciate you taking the time to leave a review of The Brennity at Melbourne Senior Living. As we operate by a resident-first philosophy, input like yours helps us to improve. Thank you for entrusting us to care for your mother. We are very happy to hear that she is enjoying our culinary experience, and we want to make sure that she enjoys all aspects of The Brennity at Melbourne Senior Living. In our community, we take resident care and experience very seriously. For us to learn and grow, we always welcome f... read more
You did not recommend this place. I found out about it myself. Please stop emailing me. My mother loved this place
I am very happy with the facility and all who are involved.
Sit down lunch and dinners at tables with tablecloths and a serving staff. A menu with two choices of entrees daily on the right side and on the left side is a menu of numerous choices "always available" in case the two daily entrees are of no interest to the resident. Packages received are delivered to your apartment door; you do not have to carry them from a central location. The tablecloths and servers add to the ambiance of the dining room. The dress code for men and women also add to the atmosphere. On special occasions... read more
Both my husband and son thought it would be a great place for my mom! I haven’t met the staff but looking forward to meeting everyone. I have spoken with [name removed] by phone and she’s great! I haven’t actually seen the facility yet so I cannot answer the questions below.
Sales person was great but the facility was only a little smaller than my dad’s current facility. We are looking for even smaller. I liked the fact that they take residents fishing and for ice cream! It seemed they had plenty of activities. Building could use some refresh on the outside and some areas inside.
The independent living is extremely independent. They do the bare minimum and dont necessarily look out for resident's safety even when asked, which I understand liability wise but othet facilities offered 10am check ins for ALL residents. They only offer free breakfast and dinner which wasn't explained to us in the beginning only that two meals were free. Dining staff and cleaning services/maintenance are the best staff when it comes to warmth and caring.
Business response:
Hi there! We appreciate you taking the time to leave a review of The Brennity at Melbourne Senior Living. As we operate by a resident-first philosophy, input like yours helps us to improve. In our community, we take resident care and experience very seriously. For us to learn and grow, we always welcome feedback from current residents and their families. In order to understand more about your feedback, we would like to invite you to connect one-on-one with our Regional Vice President of Operations, Melissa Sloper, at 817.228... read more
Frequently asked questions about The Brennity at Melbourne Senior Living
How is The Brennity at Melbourne Senior Living rated?
The Brennity at Melbourne Senior Living has a 3.7 star rating with 324 reviews.
When is The Brennity at Melbourne Senior Living open?
The Brennity at Melbourne Senior Living is open now. It is open 24/7.