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The Brockman Lofts
- Apartments
- Los Angeles, CA
About this business
Location details
530 W 7th St, Los Angeles, CA, 90014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
My husband and I lived in a unit with one bathroom. We paid +/- 400 per month for water/sewage/trash, excluding electricity. The bill is not based on actual usage, so we had to pay that amount of money even when we were out of town for 16 days and our apartment was empty. Also, usual apartment problems, but the issue was 'too often' & 'taking long to be fixed'; cold water only in winter, broken heater in winter, broken air-conditioner in summer, plus elevator problem. Besides, I had negative experiences with the management t... read more
Business response:
We greatly appreciate you taking the time to provide feedback about your living experience with us. We are so sorry to hear that it was negative. We strive to make sure our community is a place our residents love to call home. We were under the impression that you were happy living here, so it's concerning to learn otherwise. I would love an opportunity to speak with you in more detail about your review and any areas we can improve. Please reach out to me at your earliest convenience.
DO NOT MOVE HERE Leasing agents here lie, do not trust them. Utilities sans electricity are not based on your actual usage. I was told by SEVERAL leasing agents that my utility bill would be in the $120-$140 range. I was a bit fearful of signing a lease at a building that does not pay water but trusted the agents. My first water bill comes, charging me $135.44, for 12 days of prorated water/sewage/trash. Second water bill is around $250, which is absurd and 2-3 times the average, if not more. They haven't audited the ... read more
Business response:
Thank you for providing your feedback. We set a high standard for ourselves and so I am incredibly disappointed to hear about your experience and will do anything I can to rectify your perception of our Team. Please reach out to me directly and I'd be happy to discuss these specific issues with you in more detail. I truly look forward to the opportunity of speaking with you personally. At your service, Gina
Lived here for a while - building is nice, apartments are pretty, there are reasons I've stuck around for several years. However, I've been really concerned with how they are dealing with this COVID19 pandemic. I'm not sure why I'm seeing prospective renters TOURING THE BUILDING while the entire city of LA is on lockdown sheltering in place. Schools are closed, restaurants are closed, streets are empty, I am staying inside my apartment, and the whole community here seems to be doing the same. Renting out a vacant unit can wa... read more
Lived there for 2 years, some low points: - Non-existent management office; owned by some foreign entity and not Simpson. Low/non-existent response time, moronic staff (except for the permanent front-desk men) - Central location, but its a dump; the 7-eleven on the corner is the gateway to skid row. Louder and smellier than less central spots in DTLA - Hidden fees; the sewage, water and garbage fees are billed by some BS entity AUM and rose up to $250 per month for me - Side units (#06 to 09 units) face the garbage dum... read more
Business response:
Hi Nate L. - Thank you for taking the time to provide your feedback. I'm sorry to hear that your experience did not live up to your expectations. Please know, that while some of these issues are out of our control, we are working hard to make improvements on many that you've listed. We truly value the feedback of our residents and past residents and I would appreciate the opportunity to speak with you about the issues above. Please contact us at brockman@simpsonhousing.com or (818) 691-0985 at your convenience.
Notice how people in reviews are saying "stayed here for 3 nights"or however many nights they stayed? It's because this is a giant air bnb and you have no idea who's just roaming in your building hallways you pay top dollar for and at times even "weirdos" are also coming in and out that don't even live here. They also can get loud every now and then. They have nothing to lose so they don't care about respecting real residents. Everyone rent's their places out online to random people on air bnb. NOT VERY SECURE OR SAFE IN MY ... read more
The building is beautiful. The space is amazing. But you overpay for such a great place with the worst kind of management. As others have said, the elevators are constantly broken, there's no one at the front desk during the day, and the management is well, not very good at managing. All they do is send angry emails saying, "hey guys, remember, there's no smoking on the property" or "hey guys, you can't rent your place via Airbnb." Stop flooding my inbox! And when the elevators were down, they said that the security guard... read more
I love the architecture and location of this building, but the materials are cheap and finishes have not held up. In the past few years the management have just dropped off and feels very defensive. I have bonded with so many new people recently over our complaints that fall on deaf ears because the team seems to be more interested in defending themselves than trying to represent the tenants. Money and focus seems to be spent on replacing things that didn't seem to need replacing and installing nausea/vertigo inducing car... read more
The Brockman is managed by Simpson Housing out of Denver, Colorado. The management team is NOT located onsite, but at a sister property - The Security Lofts. This presents a major issue as there is no proactive management of the Brockman. It is left to the security guards to take care of what a Simpson representative should do. The quality of living for what you pay at the Brockman for what they market as a "luxury" property is a joke. To name a few ongoing issues, there are two elevators, one of which has been out since Ma... read more
Business response:
Mark, We're certainly disappointed to see your comments - especially as we have only received positive feedback from you in person and you have chosen to renew your lease every year since moving into Brockman in 2013. As you know, we ask residents to complete a resident survey each year - providing feedback on all aspects of the building and management. This allows us to understand what we're doing well and where we have an opportunity to improve. Each year, Brockman scores among the highest rated properties in the Country.... read more
As others have said, the tenant community at the Brockman is fantastic. While the amenities fall notably short relative to other buildings, the unique and beautiful units made up for it. Regrettably, the unique units are not worth the routine and increasing management shortfalls. I had hoped to live here for a decade or more, but I do not intend to renew my lease when it comes due. The negligent elevator maintenance that other reviewers have noted probably shouldn't have come as a surprise--even for routine apartment repai... read more
Frequently asked questions about The Brockman Lofts
How is The Brockman Lofts rated?
The Brockman Lofts has a 4.3 star rating with 136 reviews.
When is The Brockman Lofts open?
The Brockman Lofts is closed now. It will open tomorrow at 10:00 a.m.