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The Center for Bird & Exotic Animal Medicine
- Bothell, WA
About this business
Location details
11401 NE 195th Street, Bothell, WA, 98011, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
They misdiagnosed our Guinea Pig, has to go to another Vet, it was to late!! Would never Reccomend
Business response:
We are very sorry for your loss and wish the outcome had been different for you and your pet. Unfortunately, it is very important to follow medical recommendations in order to accurately diagnose disease conditions and to have the best possible treatment outcomes. Our ability to treat our patients effectively is limited by what the pet owner allows us to do. We hope that you are able to find a veterinarian that you are happy with in the future.
My hen had eaten a screw. She was suffering. They were honest and did not push surgery. They did not push anything, just offered options. They also did not make me feel guilty that this occurred.
Business response:
Unfortunately, it is really common for poultry to eat non-food objects like screws. We are so sorry that this happened to your hen, but are glad that our team was able to help you and her. Our thoughts are with you...
Nice people who were very kind during a horrible moment for our family.
Business response:
Thank you for the kind review. Our thoughts are with you.
My boyfriend got a cockatiel and wanted to get his band removed. So we went here and had them remove it, then our cockatiel was boarded here for a week after his removal so that he could travel to get me. They burned his leg. The worst part was that they DIDNT EVEN NOTICE the whole week he was being boarded there. I noticed the very night I got back. My baby was in a cast for weeks. Then they charged us to fix the now infected burn on his leg. They charged us hundreds of dollars. Even with his leg in a cast he would sit very... read more
Business response:
Hello Amanda, I was very sad to hear that you had a negative experience at our hospital. Our staff has dedicated their lives to providing compassionate, high quality medical care to all exotic animals, and we strive to provide amazing customer service as well. I do not recall such an event happening at CBEAM, but am investigating the situation and will have our medical director follow up with you ASAP. I have messaged you to try to get some more information about what happened so that we can address your concerns. Sincerely,... read more
My boyfriend got a cockatiel and wanted to get his band removed. So we went here and had them remove it, then our cockatiel was boarded here for a week after his removal so that he could travel to get me. They burned his leg. The worst part was that they DIDNT EVEN NOTICE the whole week he was being boarded there. I noticed the very night I got back. My baby was in a cast for weeks. Then they charged us to fix the now infected burn on his leg. They charged us hundreds of dollars. Even with his leg in a cast he would sit ver... read more
Frequently asked questions about The Center for Bird & Exotic Animal Medicine
How is The Center for Bird & Exotic Animal Medicine rated?
The Center for Bird & Exotic Animal Medicine has a 4 star rating with 1,532 reviews.
When is The Center for Bird & Exotic Animal Medicine open?
The Center for Bird & Exotic Animal Medicine is closed now. It will open tomorrow at 9:00 a.m.