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The Chateau Restaurant Andover
- Italian
- Andover, MA
About this business
Location details
131 River Rd, Andover, MA, 01810, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:30 a.m. to 9:00 p.m. | |
| Tue | 11:30 a.m. to 9:00 p.m. | |
| Wed | 11:30 a.m. to 9:00 p.m. | |
| Thu | 11:30 a.m. to 9:00 p.m. | |
| Fri | 11:30 a.m. to 9:30 p.m. | |
| Sat | 11:30 a.m. to 9:30 p.m. | |
| Sun | 4:00 p.m. to 9:00 p.m. |
My boyfriend loves coming here for dinner on his birthday, so I obliged. We were seated at the right booth I requested. His lasagna and my toasted raviloi / ceasar salad dishes were very good (as always). For his birthday, he asked for the chocolate lava cake / ice cream dessert, which we split. OMG ... it WAS DECADENT!!! Wait staff / front desk were fantastic ... my boyfriend comes often, and asked if they could use his points to discount our meal (wait staff had no problem doing so ... thank you!) FINALLY ... I discovered ... read more
Business response:
hank you, Constance, for your wonderful review of The Chateau Restaurant. We're delighted to hear your boyfriend's birthday dinner was such a memorable experience. It's great to know you enjoyed favorites like the lasagna, toasted ravioli, and Caesar salad, and we're especially glad the chocolate lava cake helped make the celebration a little sweeter. We're also happy our team was able to assist with your rewards points and, most importantly, help reunite you with your keys. Moments like that are a great reminder that hospit... read more
Abe was great server! Food was great and plentiful
Business response:
Thank you, Ellen, for your wonderful review of The Chateau Restaurant. We're delighted to hear you enjoyed a great meal and plentiful portions during your visit. We're especially happy to hear that Abe provided excellent service—he'll appreciate the recognition. Thank you for choosing The Chateau Restaurant, and we look forward to welcoming you back for another great dining experience soon.
Food was great! Waitress was amazing. Only downfall I had was one of the guests in my party was handicap with a walker and they made her walk all the way almost in a complete square to get to our table when they could have made us walk diagonal to the table 1/2 the length of the original walk. But despite that it was great experience! Can’t wait to go back!
Business response:
Thank you, Ashley, for your kind review of The Chateau Restaurant. We're so glad you enjoyed the food and that your waitress helped make your visit a memorable one. We also appreciate your feedback regarding accessibility and seating. We always want guests to feel comfortable and accommodated, and your comments are helpful as we continue to improve the overall experience at The Chateau Restaurant. Thank you again for dining with us, and we look forward to your next visit.
We had a family gathering & I requested a private area. We were in a very lovely area. The waitress was amazing. The food was, beverages & adult beverages were excellent. We have had many family events here & I have arranged for friends to meet us at the Chateau a number of times.
Business response:
Thank you, Diane, for your wonderful review of The Chateau Restaurant Norton. We’re so glad your family gathering was such a great experience and that we could provide the private area you were hoping for. Special family events mean a lot, and we’re happy to hear the space, food, beverages, and especially your waitress all helped make the occasion memorable. It means a great deal that you continue to choose The Chateau for family celebrations and gatherings with friends. We truly appreciate your loyalty and look forward to w... read more
Good atmosphere, good food… Prices a little pricey, $100 for Chicken Parm, Chicken alfredo, coke, crown royal and a beer with a 20% tip..
Business response:
Thank you, Benjamin, for your review of The Chateau Restaurant Norton. We’re glad to hear you enjoyed the atmosphere, food, and overall experience during your visit. We also appreciate your honest feedback about pricing. We understand guests want both quality and value when dining out, especially with favorites like Chicken Parm and Chicken Alfredo. We work hard to provide generous portions, great service, and a comfortable dining experience that feels worth the visit. Thank you for taking the time to share your thoughts, an... read more
Chicken parmesan and eggplant parm were mostly breading. Toasted ravioli was tasty but mostly fried dough. Cheesecake was dense, not creamy. The best thing about the restaurant was that it wasn’t too noisy so we could talk with friends. Our waiter was pleasant but had to be reminded to bring things we’d ordered.
Business response:
Thank you, Joan, for your feedback. We’re sorry to hear your visit to The Chateau Restaurant Andover did not meet your expectations. Dishes like chicken parmesan, eggplant parm, and toasted ravioli should feel satisfying and balanced, not overly breaded or disappointing. We also understand your concerns with dessert quality and needing reminders for service during your meal. We’re glad the quieter atmosphere allowed you to enjoy time with your friends, but we know the food and overall experience should have matched that as w... read more
Everyone enjoyed our meals. The star of the night was our waitress. She was very helpful answering our special requests even checked with the kitchen. Timely service and a pleasant disposition making for an enjoyable evening
Business response:
Thank you, Steve, for your wonderful review of The Chateau Restaurant Andover. We’re so glad everyone enjoyed their meals and that your waitress helped make the evening especially memorable. Attentive, friendly service and accommodating special requests are exactly the kind of hospitality we want every guest to experience. We’ll be sure to share your kind words with our team. We truly appreciate your support and look forward to welcoming you back to The Chateau Restaurant Andover again soon.
Dinner was excellent! Our server was great until serving us the main course. She brought it to our table, asked if we needed anything then never returned until the check was due. All of our drinks were empty at that point. We might have enjoyed another half hour in the restaurant with an after dinner cocktail. Overall….excellent experience for our first visit.
Business response:
Thank you, Deborah, for your thoughtful review and for choosing The Chateau Restaurant Andover for your first visit. We’re so glad to hear you enjoyed your dinner and that your overall experience was excellent. We also appreciate your honest note about service after the main course. Attentive follow-up throughout the meal is an important part of hospitality, and we understand how that can affect the full dining experience. Your feedback is truly helpful, and we’re happy to know you still had a great first visit. We look forw... read more
We had a nice Easter dinner and our waitress went above and beyond.
Business response:
Thank you, Phoebe, for joining us for Easter at our Andover location. We’re so glad to hear you had a nice holiday dinner, and it means a lot to know your waitress went above and beyond to take care of you. That kind of service is something we take real pride in. We hope to welcome you back again soon.
Frequently asked questions about The Chateau Restaurant Andover
How is The Chateau Restaurant Andover rated?
The Chateau Restaurant Andover has a 4.1 star rating with 3,093 reviews.
When is The Chateau Restaurant Andover open?
The Chateau Restaurant Andover is closed now. It will open at 11:30 a.m.