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The Chateau Restaurant Andover
- Italian
- Andover, MA
About this business
Location details
131 River Rd, Andover, MA, 01810, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:30 a.m. to 9:00 p.m. | |
| Tue | 11:30 a.m. to 9:00 p.m. | |
| Wed | 11:30 a.m. to 9:00 p.m. | |
| Thu | 11:30 a.m. to 9:00 p.m. | |
| Fri | 11:30 a.m. to 9:30 p.m. | |
| Sat | 11:30 a.m. to 9:30 p.m. | |
| Sun | 4:00 p.m. to 9:00 p.m. |
All great! Wonderful service! Good food. Fun time!
Business response:
Thank you, Jackie! We're so glad you had a great experience at The Chateau Andover. It's wonderful to hear you enjoyed the food, the service, and had a fun time with us. We truly appreciate your kind words and look forward to welcoming you back again soon!
restaurant is dated food was mediocre, too much sauce on dish, chicken overdone had to send drink back because it was not as ordered waitress was good
Business response:
Thank you for dining with us and for sharing your feedback, Phyllis. We're sorry to hear your meal didn't meet your expectations. We appreciate your comments regarding the food and beverage, and we're glad your waitress provided good service throughout your visit. Your feedback will be shared with our team as we continue working to improve the dining experience at The Chateau Andover. We hope you'll consider visiting us again.
If you would like to like to dine in a quality Italian restaurant this is the place! Great food, good prices, wonderful service, and save room for dessert!
Business response:
Thank you, Michael, for your wonderful review of The Chateau Restaurant Andover. We're thrilled to hear you enjoyed the food, service, value, and atmosphere. It means a lot that you'd recommend us as a go-to Italian restaurant, and we couldn't agree more about saving room for dessert! Thank you for your kind words and support—we look forward to welcoming you back again soon.
We took two of our grandchildren to the Chateau for dinner. Both are picky eaters. They ordered their food with many substitutions. Our waiter, Nate, was so accommodating & sweet to the children. He not only made substitutions but he checked back to make sure everything was fine. Our meals were delicious! Fresh, plentiful & the best experience we have had in a long time! We will definitely be going back and, hopefully, have Nate again!
Business response:
Thank you, Jack, for your wonderful review of The Chateau Restaurant Andover. We're delighted to hear you and your grandchildren had such a memorable dinner with us. Nate will be thrilled to know his patience, kindness, and attention to detail made such a positive impression. Accommodating special requests and making families feel welcome is exactly what we strive for. We're so glad everyone enjoyed their meals, and we truly appreciate your kind words. We look forward to welcoming you all back again soon!
My boyfriend loves coming here for dinner on his birthday, so I obliged. We were seated at the right booth I requested. His lasagna and my toasted raviloi / ceasar salad dishes were very good (as always). For his birthday, he asked for the chocolate lava cake / ice cream dessert, which we split. OMG ... it WAS DECADENT!!! Wait staff / front desk were fantastic ... my boyfriend comes often, and asked if they could use his points to discount our meal (wait staff had no problem doing so ... thank you!) FINALLY ... I discovered ... read more
Business response:
hank you, Constance, for your wonderful review of The Chateau Restaurant. We're delighted to hear your boyfriend's birthday dinner was such a memorable experience. It's great to know you enjoyed favorites like the lasagna, toasted ravioli, and Caesar salad, and we're especially glad the chocolate lava cake helped make the celebration a little sweeter. We're also happy our team was able to assist with your rewards points and, most importantly, help reunite you with your keys. Moments like that are a great reminder that hospit... read more
Abe was great server! Food was great and plentiful
Business response:
Thank you, Ellen, for your wonderful review of The Chateau Restaurant. We're delighted to hear you enjoyed a great meal and plentiful portions during your visit. We're especially happy to hear that Abe provided excellent service—he'll appreciate the recognition. Thank you for choosing The Chateau Restaurant, and we look forward to welcoming you back for another great dining experience soon.
Food was great! Waitress was amazing. Only downfall I had was one of the guests in my party was handicap with a walker and they made her walk all the way almost in a complete square to get to our table when they could have made us walk diagonal to the table 1/2 the length of the original walk. But despite that it was great experience! Can’t wait to go back!
Business response:
Thank you, Ashley, for your kind review of The Chateau Restaurant. We're so glad you enjoyed the food and that your waitress helped make your visit a memorable one. We also appreciate your feedback regarding accessibility and seating. We always want guests to feel comfortable and accommodated, and your comments are helpful as we continue to improve the overall experience at The Chateau Restaurant. Thank you again for dining with us, and we look forward to your next visit.
We had a family gathering & I requested a private area. We were in a very lovely area. The waitress was amazing. The food was, beverages & adult beverages were excellent. We have had many family events here & I have arranged for friends to meet us at the Chateau a number of times.
Business response:
Thank you, Diane, for your wonderful review of The Chateau Restaurant Norton. We’re so glad your family gathering was such a great experience and that we could provide the private area you were hoping for. Special family events mean a lot, and we’re happy to hear the space, food, beverages, and especially your waitress all helped make the occasion memorable. It means a great deal that you continue to choose The Chateau for family celebrations and gatherings with friends. We truly appreciate your loyalty and look forward to w... read more
Good atmosphere, good food… Prices a little pricey, $100 for Chicken Parm, Chicken alfredo, coke, crown royal and a beer with a 20% tip..
Business response:
Thank you, Benjamin, for your review of The Chateau Restaurant Norton. We’re glad to hear you enjoyed the atmosphere, food, and overall experience during your visit. We also appreciate your honest feedback about pricing. We understand guests want both quality and value when dining out, especially with favorites like Chicken Parm and Chicken Alfredo. We work hard to provide generous portions, great service, and a comfortable dining experience that feels worth the visit. Thank you for taking the time to share your thoughts, an... read more
Frequently asked questions about The Chateau Restaurant Andover
How is The Chateau Restaurant Andover rated?
The Chateau Restaurant Andover has a 4.1 star rating with 3,130 reviews.
When is The Chateau Restaurant Andover open?
The Chateau Restaurant Andover is open now. It will close at 9:30 p.m.