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The Chateau Restaurant Andover
- Italian
- Andover, MA
About this business
Location details
131 River Rd, Andover, MA, 01810, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:30 a.m. to 9:00 p.m. | |
| Tue | 11:30 a.m. to 9:00 p.m. | |
| Wed | 11:30 a.m. to 9:00 p.m. | |
| Thu | 11:30 a.m. to 9:00 p.m. | |
| Fri | 11:30 a.m. to 9:30 p.m. | |
| Sat | 11:30 a.m. to 9:30 p.m. | |
| Sun | 4:00 p.m. to 9:00 p.m. |
We took my 92 year old father out to lunch, we sat in the bar to watch March Madness basketball. As always the servers are great, food is good, drinks are strong and it is always a lively time in the bar area. This is one of our go to spots for a consistently good meal.
Business response:
Mary, thank you for sharing such a heartwarming review and for choosing The Chateau to spend quality time with your father. We're thrilled to hear that you enjoyed watching March Madness with us while experiencing great service, good food, and strong drinks in our lively bar area. It's an honor to be considered one of your go-to spots for a consistently good meal. We take great pride in creating an enjoyable atmosphere for our guests of all ages, and your feedback is a testament to our team's dedication. We look forward to m... read more
We seem to keep having the best time. The food and the staff are very good we love Andrea. She was so helpful with the order.
Business response:
Thank you for the fantastic 5-star review and for continually choosing our Andover location! We're overjoyed to hear that you consistently have the best time with us, enjoying both the food and the service. It's wonderful to know that Andrea, in particular, made a significant positive impact on your experience with her helpfulness. We take pride in our staff's commitment to providing excellent service, and your kind words are a testament to their efforts. We look forward to many more visits from you, ensuring each one is as ... read more
We seem to keep having the best time. The food and the staff are very good we love Andrea
The food is always very good and the service is always great.
Business response:
Thank you for the wonderful 5-star review! We're delighted to hear that you consistently find our food very good and the service great at our Andover location. Providing delicious meals and excellent service is what we strive for, and it's rewarding to know that we're meeting your expectations. We appreciate your feedback and look forward to your continued visits, ensuring each one is as enjoyable as the last!
Despite having a reservation, we were seated in the very loud lounge RIGHT next to the men’s room, despite other tables being available. I told the host that we were moving to the table further away and she said fine. Another group was then sat at the table and they asked to be moved. Take the hint, folks.
Business response:
Thank you for choosing The Chateau and for sharing your experience. We apologize that the seating did not meet your expectations, especially with a reservation in place. We understand the importance of a comfortable dining environment, and your feedback regarding the table allocation is valuable. We appreciate you bringing this to our attention and will use this insight to improve our seating arrangements. We hope to have the opportunity to offer you a more satisfying experience on your next visit.
We were meeting friends for lunch, and The Chateau would be very convenient. The food there is generally good, so I made a reservation. Unfortunately, the Dining Rooms were closed, so we had a table in the bar; not ideal, but OK. Our friends enjoyed it.
Business response:
Charlie, thank you for choosing The Chateau for your lunch meeting with friends and for leaving a 4-star review. We're glad to hear that the food met your expectations as usual. We apologize for any inconvenience caused by the dining rooms being closed and appreciate your understanding in accommodating a table in the bar area. It's great to know that your friends enjoyed the experience. We hope to welcome you back soon, ideally in our dining room for the ideal atmosphere you were looking for. Thank you for your support!
our waitress Sofia was great. The young man working the keno was outstanding. quite the personality. I though he was funny. food was great.
Business response:
Cathy, thank you for the wonderful 5-star review! We're thrilled to hear that Sofia provided great service and that you enjoyed the personality and humor of our team member working the keno. It's always our goal to not only offer great food but also to create a fun and engaging atmosphere for our guests. We're glad you had a memorable experience with us, and we look forward to welcoming you back to The Chateau for more great times and meals!
It was all good but after I paid my bill I realized I had the 10 dollars off email when I told my server he said the manager couldn't take the 10 dollars off it was shocking. We are regular customers and always leave a great review so this was very disappointing. I'm sure the manager could of done it being in the food company myself I know I would of done it.
I took my wife here for Valentine’s Day and it was the best decision we made! The property is clean, the staff is friendly and the food is amazing. My wife had chicken parm which she wouldn’t shut up about how good it was and I had a personal broke oven pizza. I will definitely be coming back here.
Frequently asked questions about The Chateau Restaurant Andover
How is The Chateau Restaurant Andover rated?
The Chateau Restaurant Andover has a 4.1 star rating with 3,033 reviews.
When is The Chateau Restaurant Andover open?
The Chateau Restaurant Andover is closed now. It will open at 11:30 a.m.