This profile has been claimed by the business owner or representative.
The Chateau Restaurant Andover
- Italian
- Andover, MA
About this business
Owned and operated by the Nocera Family, the Chateau opened in 1933 and set the standard for providing the tradition of Italian family dining, friendly service and quality food at reasonable prices for its customers.
Location details
131 River Rd, Andover, MA, 01810, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:30 a.m. to 9:00 p.m. | |
| Tue | 11:30 a.m. to 9:00 p.m. | |
| Wed | 11:30 a.m. to 9:00 p.m. | |
| Thu | 11:30 a.m. to 10:00 p.m. | |
| Fri | 11:30 a.m. to 10:00 p.m. | |
| Sat | 11:30 a.m. to 10:00 p.m. | |
| Sun | 4:00 p.m. to 8:30 p.m. |
Despite having a reservation, we were seated in the very loud lounge RIGHT next to the men’s room, despite other tables being available. I told the host that we were moving to the table further away and she said fine. Another group was then sat at the table and they asked to be moved. Take the hint, folks.
Business response:
Thank you for choosing The Chateau and for sharing your experience. We apologize that the seating did not meet your expectations, especially with a reservation in place. We understand the importance of a comfortable dining environment, and your feedback regarding the table allocation is valuable. We appreciate you bringing this to our attention and will use this insight to improve our seating arrangements. We hope to have the opportunity to offer you a more satisfying experience on your next visit.
We were meeting friends for lunch, and The Chateau would be very convenient. The food there is generally good, so I made a reservation. Unfortunately, the Dining Rooms were closed, so we had a table in the bar; not ideal, but OK. Our friends enjoyed it.
Business response:
Charlie, thank you for choosing The Chateau for your lunch meeting with friends and for leaving a 4-star review. We're glad to hear that the food met your expectations as usual. We apologize for any inconvenience caused by the dining rooms being closed and appreciate your understanding in accommodating a table in the bar area. It's great to know that your friends enjoyed the experience. We hope to welcome you back soon, ideally in our dining room for the ideal atmosphere you were looking for. Thank you for your support!
our waitress Sofia was great. The young man working the keno was outstanding. quite the personality. I though he was funny. food was great.
Business response:
Cathy, thank you for the wonderful 5-star review! We're thrilled to hear that Sofia provided great service and that you enjoyed the personality and humor of our team member working the keno. It's always our goal to not only offer great food but also to create a fun and engaging atmosphere for our guests. We're glad you had a memorable experience with us, and we look forward to welcoming you back to The Chateau for more great times and meals!
It was all good but after I paid my bill I realized I had the 10 dollars off email when I told my server he said the manager couldn't take the 10 dollars off it was shocking. We are regular customers and always leave a great review so this was very disappointing. I'm sure the manager could of done it being in the food company myself I know I would of done it.
I took my wife here for Valentine’s Day and it was the best decision we made! The property is clean, the staff is friendly and the food is amazing. My wife had chicken parm which she wouldn’t shut up about how good it was and I had a personal broke oven pizza. I will definitely be coming back here.
I've been going to the Chateau for years. The food is usually awesome but this time 2 of the 3 in our group were disappointed. Food barely warm to cold which depending upon the dish can significantly impact the texture and taste. Likely won't be going back for a while.
Our waiter (Nate?) was outstanding. We've always loved the Chateau, and have been going to your various restaurants for 50 years, starting with your first one in Waltham (where the onion rings were to die for!). We are so glad that you took over the old Valle's Steakhouse - which then became Grille 93 - and was failing miserably, before you came in and breathed new life into that location. I (personally) am a huge fane of your veal parm with angel hair pasta! Anyway, we love your place, and are so happy with your success! Ph... read more
Delicious food, good service, plenty of leftovers!!
As usual the food was great. Our waitress made us feel appreciated for our business and everyone was so nice. Will definitely be back again!
Frequently asked questions about The Chateau Restaurant Andover
How is The Chateau Restaurant Andover rated?
The Chateau Restaurant Andover has a 4.4 star rating with 2,504 reviews.
When is The Chateau Restaurant Andover open?
The Chateau Restaurant Andover is closed now. It will open at 11:30 a.m.