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The Chateau Restaurant Andover
- Italian
- Andover, MA
About this business
Location details
131 River Rd, Andover, MA, 01810, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:30 a.m. to 9:00 p.m. | |
| Tue | 11:30 a.m. to 9:00 p.m. | |
| Wed | 11:30 a.m. to 9:00 p.m. | |
| Thu | 11:30 a.m. to 9:00 p.m. | |
| Fri | 11:30 a.m. to 9:30 p.m. | |
| Sat | 11:30 a.m. to 9:30 p.m. | |
| Sun | 4:00 p.m. to 9:00 p.m. |
Our recent visit was less than mediocre. Fettuccine Alfredo was dry and like warm as if sitting under heat lamp all afternoon. Not the place it used to be. The waitress had no real personality very curt. Very basic Italian American food. Too many menu items to do any of them well.
Business response:
Cheryl, thank you for taking the time to provide feedback on your recent visit to our Andover location. We're sorry to hear that your experience did not live up to the high standards we strive to maintain. It's disappointing to learn that the Fettuccine Alfredo was not prepared to perfection and that the service did not enhance your dining experience. We appreciate your comments regarding our menu variety and will consider how we can better focus our offerings to ensure every dish is of the highest quality. We're committed t... read more
The Chateau is very convenient for me to meet people for lunch, and the food is consistently very good. The menu selection for lunch was excellent.
Business response:
Charlie, thank you for the 4-star review and for choosing our Andover location as your go-to spot for lunch meetings! We're delighted to hear that you find the location convenient and the food consistently very good. It's great to know that our lunch menu selection impresses you as well. We strive to maintain a high standard of quality and variety to ensure our guests have a wonderful dining experience each time they visit. We look forward to your next lunch with us and hope to continue meeting your expectations!
This was my first visit. I probably will go back for drinks only. Aside from the service and drinks, the food wasn't good.
Business response:
Thank you for taking the time to share your feedback on your first visit to our Andover location. We're sorry to hear that the food did not meet your expectations, as we pride ourselves on delivering quality meals that match the high standards we've upheld for over 90 years at The Chateau. It's encouraging to know that you enjoyed the service and drinks, and we appreciate your willingness to return for those aspects. We take your comments seriously and will certainly relay them to our culinary team for review and improvement... read more
Okay so this is my favorite restaurant as I always say, that being said for the 4th time we had trouble with our seating. I really don't think the read the special section where I write on open table I want a booth not a small table because for the 4th time they try to seat us at a tiny table by the restrooms. We had to tell the hostess no it took awhile to have her get us what we requested. I am a regular customer we love this Andover restaurant we drive 20 to 30 minutes out of our way to go to this restaurant so I think as... read more
Very good, good was good, service was great, keno lady very nice, my favorite place to relax and enjoy all my favorites
Business response:
Diane, thank you so much for the wonderful 5-star review and your kind words about our team and services! We're delighted that The Chateau is your favorite place to relax and enjoy all your favorites, including our keno service. We take great pride in providing a welcoming and enjoyable atmosphere, and it's heartening to hear such positive feedback about our staff. We look forward to continuing to offer you great food, service, and a friendly environment on every visit. See you soon!
Had a nice Easter dinner at the Chateau! More than enough food!
Business response:
Thank you for sharing your Easter dinner experience with us and for the 5-star review! We're thrilled to hear that you had a nice time at The Chateau and enjoyed the abundance of food. It's always our goal to provide generous portions that leave our guests satisfied. We look forward to welcoming you back soon for more great meals!
Our server was terrific. There were 4 of us. We got the Rhode Island style Calamari as an appetizer. Everyone enjoyed their meals. We will return. Thanks!
Business response:
Cathy, thank you for the fantastic 5-star review! We're delighted to hear that your server was terrific and that the Rhode Island style Calamari was a hit with your group. It’s great to know that everyone enjoyed their meals. We appreciate your kind words and are looking forward to welcoming you back for more delightful dining experiences. Thanks for choosing to dine with us!
Excellent Italian food and the bread is superb. Cocktails a little pricey and an Italian restaurant that doesn’t serve espresso coffee (???)
Business response:
Tom, thank you for the 4-star review and your compliments on our Italian food and bread! We're glad those aspects of your experience were excellent. We appreciate your feedback regarding the cocktails and the lack of espresso—we're always looking to enhance our offerings and will take your comments into consideration as we strive to improve. We hope to serve you again soon and maybe surprise you with an expanded beverage selection!
Awesome!!! Lovely time and great food and service!
Business response:
Thank you for the awesome 5-star review! We're so pleased to hear that you had a lovely time at The Chateau and enjoyed both the great food and service. It's always our goal to provide a memorable and enjoyable dining experience, and your kind words are a wonderful affirmation of our team's efforts. We look forward to welcoming you back soon for another fantastic visit!
Frequently asked questions about The Chateau Restaurant Andover
How is The Chateau Restaurant Andover rated?
The Chateau Restaurant Andover has a 4.1 star rating with 3,033 reviews.
When is The Chateau Restaurant Andover open?
The Chateau Restaurant Andover is closed now. It will open at 11:30 a.m.