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The Chateau Restaurant Andover
- Italian
- Andover, MA
About this business
Owned and operated by the Nocera Family, the Chateau opened in 1933 and set the standard for providing the tradition of Italian family dining, friendly service and quality food at reasonable prices for its customers.
Location details
131 River Rd, Andover, MA, 01810, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:30 a.m. to 9:00 p.m. | |
| Tue | 11:30 a.m. to 9:00 p.m. | |
| Wed | 11:30 a.m. to 9:00 p.m. | |
| Thu | 11:30 a.m. to 10:00 p.m. | |
| Fri | 11:30 a.m. to 10:00 p.m. | |
| Sat | 11:30 a.m. to 10:00 p.m. | |
| Sun | 4:00 p.m. to 8:30 p.m. |
We arrived at 8 pm on a Saturday night. We were ushered to the bar-area restaurant where there were booths around the bar room. Our biggest issue was the awful ambiance. Each booth had a 24” monitor continuously promoting the state lottery, presenting an eyesore that took up much of the booth. While the monitors’ sound had been turned off, it was replaced by loud, annoying electronic dance music coming over from the room speakers, and no one was dancing. On the positive side, the food was delicious, especially the toasted ra... read more
Business response:
Thank you for sharing your experience with us. We're pleased to hear that you enjoyed the food, especially the toasted ravioli, and received excellent service. However, we apologize for the ambiance in the bar area. Your feedback about the monitors and the music is valuable, and we will address this with our team to improve the atmosphere for our guests here at The Chateau Andover. We look forward to welcoming you back and showing you another dining area, don't hesitate to request you preferred location. Thank you again for ... read more
Good Food. Decent price and quality.Friendly attentive wait staff. We go to The Chateau quite often and it’s always fantastic.
Business response:
Thank you for your kind words! We're delighted to hear you enjoy the food, prices, and our friendly wait staff at The Chateau in Andover. Your frequent visits mean a lot to us, and we look forward to continuing to provide you with fantastic dining experiences.
Wonderful dinner great wait service and love sitting and relaxing playing keno perfect restaurant
Business response:
Thank you, Diane, for the fantastic review! We're delighted to hear you enjoyed your dinner, the great wait service, and the relaxing atmosphere while playing keno. We look forward to having you back at The Chateau Andover soon!
Lovely meal again and nice servers. The drinks were strong and very tall
Business response:
Thank you for the wonderful 5-star review of our Andover location! We're delighted to hear that you enjoyed another lovely meal with us and appreciated our nice servers. It's great to know that you enjoyed the strong and tall drinks as well. Thank you for the compliments for Andrea, we'll be sure to pass them along. We look forward to welcoming you back to The Chateau soon!
Food was great and staff very welcoming and friendly.
Business response:
Thank you, Rolandm, for the fantastic 5-star review of our Andover location! We're thrilled to hear that you enjoyed the great food and found our staff welcoming and friendly. We look forward to serving you again soon at The Chateau!
Our recent visit was less than mediocre. Fettuccine Alfredo was dry and like warm as if sitting under heat lamp all afternoon. Not the place it used to be. The waitress had no real personality very curt. Very basic Italian American food. Too many menu items to do any of them well.
Business response:
Cheryl, thank you for taking the time to provide feedback on your recent visit to our Andover location. We're sorry to hear that your experience did not live up to the high standards we strive to maintain. It's disappointing to learn that the Fettuccine Alfredo was not prepared to perfection and that the service did not enhance your dining experience. We appreciate your comments regarding our menu variety and will consider how we can better focus our offerings to ensure every dish is of the highest quality. We're committed t... read more
The Chateau is very convenient for me to meet people for lunch, and the food is consistently very good. The menu selection for lunch was excellent.
Business response:
Charlie, thank you for the 4-star review and for choosing our Andover location as your go-to spot for lunch meetings! We're delighted to hear that you find the location convenient and the food consistently very good. It's great to know that our lunch menu selection impresses you as well. We strive to maintain a high standard of quality and variety to ensure our guests have a wonderful dining experience each time they visit. We look forward to your next lunch with us and hope to continue meeting your expectations!
This was my first visit. I probably will go back for drinks only. Aside from the service and drinks, the food wasn't good.
Business response:
Thank you for taking the time to share your feedback on your first visit to our Andover location. We're sorry to hear that the food did not meet your expectations, as we pride ourselves on delivering quality meals that match the high standards we've upheld for over 90 years at The Chateau. It's encouraging to know that you enjoyed the service and drinks, and we appreciate your willingness to return for those aspects. We take your comments seriously and will certainly relay them to our culinary team for review and improvement... read more
Okay so this is my favorite restaurant as I always say, that being said for the 4th time we had trouble with our seating. I really don't think the read the special section where I write on open table I want a booth not a small table because for the 4th time they try to seat us at a tiny table by the restrooms. We had to tell the hostess no it took awhile to have her get us what we requested. I am a regular customer we love this Andover restaurant we drive 20 to 30 minutes out of our way to go to this restaurant so I think as... read more
Frequently asked questions about The Chateau Restaurant Andover
How is The Chateau Restaurant Andover rated?
The Chateau Restaurant Andover has a 4.4 star rating with 2,520 reviews.
When is The Chateau Restaurant Andover open?
The Chateau Restaurant Andover is closed now. It will open tomorrow at 11:30 a.m.