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The Chateau Restaurant Franklin
- Italian
- Franklin, MA
About this business
Location details
466 King St, Franklin, MA, 02038, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:30 a.m. to 8:30 p.m. | |
| Tue | 11:30 a.m. to 8:30 p.m. | |
| Wed | 11:30 a.m. to 8:30 p.m. | |
| Thu | 11:30 a.m. to 8:30 p.m. | |
| Fri | 11:30 a.m. to 9:30 p.m. | |
| Sat | 11:30 a.m. to 9:30 p.m. | |
| Sun | 4:00 p.m. to 8:30 p.m. |
We have a gluten allergy. We were told it would be delivered by a manager, it was not. One order was cold, the gluten free was the wrong order. There was no rush to correct the order. We are separately and took most of it to go. Service was slow and inattentive
Food was served cold, lunch portions very small for the price. Very disappointing.
Service was poor, server kept making mistakes with our drink orders. Pizza was way over cooked and my meal came to the table luke warm
I made a reservation for a table for 6. I was called and asked if I would like a booth or a high top. I said NO I had elderly parents with me. When we arrived we were put in a cramped both for 6
Very disappointing.
Had reservations and still had to wait to be seated- table wasn’t ready for us... took to long get our orders placed and the food delivered. We have had lunch here on several occasions and everything was above average- the last lunch and two dinners were not good at all. Will have to think long and hard before/if we return.
My parents took me when I was kid to the Château in Waltham but I celebrated my daughter’s 13th birthday on Saturday in the new Franklin Château and I thought it was way overpriced and I probably would not go back
Awful experience, took over two hours for dinner. Say for 20 minutes before waitress first came over. The manager comes by and states someone called out tonight, nothing they can do. Food just ok. Tried to pay up front and was told I had to wait for my waitress to pay. Another 16 minutes go buy and manager comes over again and also says I can only pay the waitress as they have to do it by computer. He then says I’m sorry if I knew earlier I could have taken something off the bill. I had not paid yet but that did not seem to ... read more
Service was very slow. Our sodas and waters were not refilled and our waitress was no where to be found. The food was just ok, nothing that I couldn’t have cooked at home and my family does not consider me a good cook. Not a restaurant that I would recommend or return to.
Frequently asked questions about The Chateau Restaurant Franklin
How is The Chateau Restaurant Franklin rated?
The Chateau Restaurant Franklin has a 4 star rating with 868 reviews.
When is The Chateau Restaurant Franklin open?
The Chateau Restaurant Franklin is closed now. It will open at 11:30 a.m.