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The Chateau Restaurant Franklin
- Italian
- Franklin, MA
About this business
Location details
466 King St, Franklin, MA, 02038, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:30 a.m. to 8:30 p.m. | |
| Tue | 11:30 a.m. to 8:30 p.m. | |
| Wed | 11:30 a.m. to 8:30 p.m. | |
| Thu | 11:30 a.m. to 8:30 p.m. | |
| Fri | 11:30 a.m. to 9:30 p.m. | |
| Sat | 11:30 a.m. to 9:30 p.m. | |
| Sun | 4:00 p.m. to 8:30 p.m. |
Very disappointing.
Had reservations and still had to wait to be seated- table wasn’t ready for us... took to long get our orders placed and the food delivered. We have had lunch here on several occasions and everything was above average- the last lunch and two dinners were not good at all. Will have to think long and hard before/if we return.
My parents took me when I was kid to the Château in Waltham but I celebrated my daughter’s 13th birthday on Saturday in the new Franklin Château and I thought it was way overpriced and I probably would not go back
Awful experience, took over two hours for dinner. Say for 20 minutes before waitress first came over. The manager comes by and states someone called out tonight, nothing they can do. Food just ok. Tried to pay up front and was told I had to wait for my waitress to pay. Another 16 minutes go buy and manager comes over again and also says I can only pay the waitress as they have to do it by computer. He then says I’m sorry if I knew earlier I could have taken something off the bill. I had not paid yet but that did not seem to ... read more
Service was very slow. Our sodas and waters were not refilled and our waitress was no where to be found. The food was just ok, nothing that I couldn’t have cooked at home and my family does not consider me a good cook. Not a restaurant that I would recommend or return to.
Over all experience not good had to return my wine twice with cork and wine residue in in.
We went Monday night at 6:15. The server was not the friendliest. My daughter and I ordered the cobb salad and the bacon on it was not cooked. Waited a long time for our order. Had to send it back.
Unfortunately, this location is new and should be more mindful of the wait staff. He broke a wine glass, it shattered and we had to ask him to remove glasses from the table. He should have removed everything from the table. One meal was salty and taken off the bill. Overall, not a pleasant experience.
Prices are inexpensive but entrees not very tasty. Best bet is appetizers and drinks. We have gone twice and food is just not exceptional. Not sure why it gets great reviews other than large portions at low price. Pasta overdone both times and sauce not at all flavorful . Chicken dishes overly salty . Guess it is better than I write as it is packed but for exceptional Italian food I will go elsewhere.
Frequently asked questions about The Chateau Restaurant Franklin
How is The Chateau Restaurant Franklin rated?
The Chateau Restaurant Franklin has a 3.9 star rating with 947 reviews.
When is The Chateau Restaurant Franklin open?
The Chateau Restaurant Franklin is closed now. It will open at 11:30 a.m.