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The Chateau Restaurant Franklin
- Italian
- Franklin, MA
About this business
Location details
466 King St, Franklin, MA, 02038, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:30 a.m. to 8:30 p.m. | |
| Tue | 11:30 a.m. to 8:30 p.m. | |
| Wed | 11:30 a.m. to 8:30 p.m. | |
| Thu | 11:30 a.m. to 8:30 p.m. | |
| Fri | 11:30 a.m. to 9:30 p.m. | |
| Sat | 11:30 a.m. to 9:30 p.m. | |
| Sun | 4:00 p.m. to 8:30 p.m. |
Awful experience, took over two hours for dinner. Say for 20 minutes before waitress first came over. The manager comes by and states someone called out tonight, nothing they can do. Food just ok. Tried to pay up front and was told I had to wait for my waitress to pay. Another 16 minutes go buy and manager comes over again and also says I can only pay the waitress as they have to do it by computer. He then says I’m sorry if I knew earlier I could have taken something off the bill. I had not paid yet but that did not seem to ... read more
Service was very slow. Our sodas and waters were not refilled and our waitress was no where to be found. The food was just ok, nothing that I couldn’t have cooked at home and my family does not consider me a good cook. Not a restaurant that I would recommend or return to.
Over all experience not good had to return my wine twice with cork and wine residue in in.
We went Monday night at 6:15. The server was not the friendliest. My daughter and I ordered the cobb salad and the bacon on it was not cooked. Waited a long time for our order. Had to send it back.
Unfortunately, this location is new and should be more mindful of the wait staff. He broke a wine glass, it shattered and we had to ask him to remove glasses from the table. He should have removed everything from the table. One meal was salty and taken off the bill. Overall, not a pleasant experience.
Prices are inexpensive but entrees not very tasty. Best bet is appetizers and drinks. We have gone twice and food is just not exceptional. Not sure why it gets great reviews other than large portions at low price. Pasta overdone both times and sauce not at all flavorful . Chicken dishes overly salty . Guess it is better than I write as it is packed but for exceptional Italian food I will go elsewhere.
I had made a reservation and things changed and I called to see if we could be accommodated early and was told yes that it wasn’t a problem. However it was a problem when we got there and the manager was extremely rude about it and said “I don’t know why they are even here so early who shows up early like this.” It made me want to turn and leave because I had the courtesy to call and make sure they could take us early and didn’t just show up.
Sorry but the Chateau in other communities is one of our favorite restaurants. We had a 615 pm reservation. When we got there at 6:00, I checked in and the place was extremely overbooked. When I inquired about the wait, the hostess stated we are still working on 530 reservations so based upon that we would not be seated until at least 645 to 7 pm. No way that should happen. Furthermore, customers were sitting at their tables waiting for service and many tables were not cleared. They did not have the staff to accommodate the ... read more
The food tasted like it was premade and frozen. The anti pasta salad cost 12 and had 4 pieces of meat and the rest peppers and 2 pieces of cheese.
Frequently asked questions about The Chateau Restaurant Franklin
How is The Chateau Restaurant Franklin rated?
The Chateau Restaurant Franklin has a 3.9 star rating with 925 reviews.
When is The Chateau Restaurant Franklin open?
The Chateau Restaurant Franklin is closed now. It will open at 11:30 a.m.