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The Chateau Restaurant Waltham
- Italian
- Waltham, MA
About this business
Location details
195 School St, Waltham, MA, 02451, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:30 a.m. to 8:30 p.m. | |
| Tue | 11:30 a.m. to 8:30 p.m. | |
| Wed | 11:30 a.m. to 9:00 p.m. | |
| Thu | 11:30 a.m. to 9:00 p.m. | |
| Fri | 11:30 a.m. to 9:30 p.m. | |
| Sat | 11:30 a.m. to 9:30 p.m. | |
| Sun | 4:00 p.m. to 8:30 p.m. |
Too busy on a holiday. Food was warm not hot. Appetizer came out after main dish. Flavors were good. I enjoy this place more on non- holiday occasions.
Business response:
Margaret, thank you for spending your holiday with us and for sharing your honest feedback. I’m sorry the timing and temperature of the food didn’t meet expectations, especially on such a busy day. Warm, not hot, and appetizers arriving late is not how we want your meal to unfold. We truly appreciate your continued visits and your note that you enjoy us more on non-holidays. We hope to provide you with a smoother experience on your next visit.
Took my parents out for a late lunch. The Chateau was perfect. Reminded me of how dining out used to be. Friendly staff, delicious food, large portions and great value. We ate in the lounge which was cozy and comfortable. My parents don’t love fancy food or loud hectic restaurants, so this was perfect. We will definitely return
Business response:
Thank you for such a thoughtful review, Julia. We’re so happy to hear your late lunch with your parents was such a comfortable and enjoyable experience. Creating a relaxed, welcoming place with generous portions and classic food is exactly what we’ve always aimed for, and it means a lot to know it felt like “how dining out used to be.” We’re glad the lounge was a good fit for your family and truly appreciate you taking the time to share this. We look forward to welcoming all of you back again.
The best experience! Chicken parm fettuccine alfredo lasagna all wonderful! Our server Hannah was super!
Business response:
Thank you so much for the great review, Peter. We’re thrilled to hear everything was wonderful, from the chicken parm and fettuccine alfredo to the lasagna — those are true Chateau favorites. It’s also great to hear Hannah took such good care of you; we’ll be sure to share your kind words with her. We really appreciate the recommendation and look forward to welcoming you back to our Waltham location again soon.
We LOVE The Chateau! It’s consistently delicious and great value for the money!
Business response:
Thank you so much, Candice! We’re honored to be your go-to spot and truly appreciate the kind words. Providing consistently delicious food at a great value has been at the heart of our family-owned tradition for over 90 years, and we’re thrilled that it continues to resonate with you. We look forward to welcoming you back to The Chateau in Waltham again soon!
Fabulous chicken parm. Try the trio... #2. Fettuccine Alfredo, lasagna, chicken parm. That will help you decide in the future.
Business response:
Thank you, Peter! We're so glad you enjoyed the chicken parm—it’s a longtime guest favorite and part of what makes our Trio #2 such a crowd-pleaser. We appreciate your kind words and helpful recommendation. It means a lot to hear this from a guest at our original Waltham location, where we’ve been serving classic Italian-American comfort since 1933. Hope to see you again soon!
Service was very slow. The Chateau was not that busy when we arrived. The wait staff seemed to be gathered in the middle of the dining room talking to each other and using their phones. We waited 10 minutes before anyone came over with menus. There was another 10 minute lapse before the waiter came over for our drink order. The waiter was not familiar with the menu and could not answer our basic questions.
Business response:
Thank you for sharing your experience, Arlene. We're truly sorry to hear that your recent visit to our Waltham location fell short, especially knowing The Chateau has been a favorite of yours in the past. It’s disappointing to hear the service was inattentive and that your eggplant parmesan—a longtime guest favorite—didn't meet expectations. As a family-owned restaurant with over 90 years of history, we take pride in delivering warm hospitality and consistently good food, and we regret that we missed the mark during your vis... read more
Big menu. Reliable classic neighborhood Italian place
Business response:
Thank you, Chris! We’re glad to hear you enjoyed our big menu and found us to be a reliable neighborhood spot. That’s exactly the kind of experience we aim to provide—classic Italian-American comfort in a welcoming setting. We appreciate your visit!
Great service, good food! Variety of choices on menu
Business response:
Thanks so much, Ramona! We’re happy to hear the service and food hit the mark and that you enjoyed the variety on our menu. We appreciate your kind words and hope to welcome you back again soon!
I thought it was okay food. The pasta was a little overcooked and the chicken parm was good but the sauce was a bit too much.
Business response:
Thanks for joining us, Jillian! We’re glad the service stood out and appreciate the feedback on your meal. We’ll share your comments about the pasta and sauce with the kitchen—it helps us fine-tune the experience. Hope to have the chance to serve you again soon!
Frequently asked questions about The Chateau Restaurant Waltham
How is The Chateau Restaurant Waltham rated?
The Chateau Restaurant Waltham has a 4.3 star rating with 2,718 reviews.
When is The Chateau Restaurant Waltham open?
The Chateau Restaurant Waltham is closed now. It will open at 4:00 p.m.