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The Emergency Clinic

5.0

About this business

The Emergency Clinic Alamo Heights provides 24 hour emergency room care in Alamo Heights and the surrounding San Antonio area. Our ER facility is equipped to handle both major and minor emergencies for all ages. We combine advanced emergency techniques with knowledgeable physician care. Whether a patient has a sore throat or serious chest pains, our emergency room team can provide proper care. 24 Hour Alamo Heights ER The Emergency Clinic Alamo Heights is open 24 hours a day, 7 days a week. Our emergency room provides ER ca... read more

Location details

6496 New Braunfels Ave., San Antonio, TX, 78209, United States

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5.02,974 reviews
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Jalisa M.'s profile image
Jalisa M. 
9 months ago

Was taken in immediately. Staff were very caring, attentive and helpful. Took their time and was very thorough. I recommend them over any other ER. 

Business response:

Hello, We are utterly delighted to hear about your positive experience at The Emergency Clinic Alamo Heghts. Thank you for recommending us over any other ER. We strive to provide the best care possible for our patients. Love the 5 stars and kind words. Please take care and get well soon. 

Matthew P.'s profile image
Matthew P. 
9 months ago

Staff did an amazing job of taking care of me from check in to check out. Everyone was very caring and did a great job of explaining every step of the process. Thankful for everyone’s help. 

Business response:

Your review is appreciated. We are glad to hear that our staff took great care of you during your visit. Thank you for your kind words. 

Katheryn M.'s profile image
Katheryn M. 
10 months ago

Examined, x-rayed & soft casted broken wrist gave me a referral to an orthopedic surgeon Treated me with respect and care for my wellbeing in a timely manner 

Business response:

Hello Ms. Mylnar, We're pleased to hear that you were treated with respect and care during your visit. Thank you for sharing your experience with us. We really appreciate you choosing The Emergency Clinic at Alamo Heights for your healthcare needs. Please get well soon.  

Carol E.'s profile image
Carol E. 
10 months ago

Always quick to listen and respond with the best medical care. I feel 100% secure in the care they give me. Kind, patient, thorough, knowledgeable. 

Business response:

Hello, Your review is appreciated. We are glad to hear that you feel secure in the care we provide. Thank you for trusting us with your medical needs. We also really appreciate you choosing our Alamo Heights facility among all the other clinics that are out there. Thank you again and please get well soon. 

Cilicia P.'s profile image
Cilicia P. 
10 months ago

The staff was friendly. The doctor ran all labs to make sure my vitals were fine. She explained everything in detail. 

Business response:

Hello, Thank you for your wonderful feedback. We're glad to hear that you had a positive experience at The Emergency Clinic Alamo Heights. So glad you found our staff to be friendly and the physician made sure everything was fine with you before releasing you. We appreciate the 5 star rating. Please take care and thank you again. 

Lee M.'s profile image
Lee M. 
10 months ago

Dr. Kang and Nurse Javier were wonderful. I appreciated their prompt care and concern for my hiking injury. I left knowing how to care properly for my wound to allow it to heal well. Would highly recommend this facility for the medical skills and empathy. For some reason, my insurance couldn’t be billed on the weekend and their office has yet to follow up with me on whether or not they were successful in submitting a claim. 

Business response:

Hello, Thank you for such a postive review. We love the 5 star rating and all the kind words. Thank you for the recommendations as well. We will definately check on your inquiry. In the meantime, thank you again and please heal quickly. 

Veronica R.'s profile image
Veronica R. 
10 months ago

Dr. Williams was very informative and helped me understand issues I was feeling. I came here for a second opinion because I didn't have a great experience at another urgent care clinic. Love how I can always speak with someone if I have any questions and I'm not referred to a 1800 number. 

Business response:

Hello Ms. Rodriguez, We're glad we could provide you with the care and information you needed. Dr. Williams always takes the time she needs to help people any way she can. Thank you for choosing The Emergency Clinic Alamo Heights for your healthcare needs. Please take care. 

Melissa P.'s profile image
Melissa P. 
10 months ago

Everything from when I first stepped through the door till I stepped out of the door was beyond exceptional. It was clean and welcoming and the service was excellent. The staff were so friendly and made you feel so cared for. No one wants to have to seek medical attention but I have been there a couple of other times in the past few years and I would never want to go anywhere else. My sincere appreciation for caring for me. Hat’s off to this amazing staff!! 

Business response:

Hello Ms. Pagador, We are so glad to hear that you had a positive experience at our clinic! Thank you for your kind words and for choosing The Emergency Clinic Alamo Heights for your medical needs. We are always here to provide exceptional care for our patients 24 hours a day every day. Hope you start feeling much better very soon. Thank you so very much! 

Susan C.'s profile image
Susan C. 
10 months ago

Thorough evaluation of issue and prompt , friendly service. 

Business response:

Hello Ms. Choice, We appreciate your positive feedback. Thank you for choosing The Emergency Clinic Alamo Heights for your healthcare needs recently. We are so pleased with the 5 star rating and such kind words. Please get well soon. Thank you again. 

Frequently asked questions about The Emergency Clinic

How is The Emergency Clinic rated?

The Emergency Clinic has a 5 star rating with 2,974 reviews. 

When is The Emergency Clinic open?

The Emergency Clinic is open now. It is open 24/7.