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The Emergency Clinic
- Healthcare
- San Antonio, TX
About this business
Location details
6496 New Braunfels Ave., San Antonio, TX, 78209, United States
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Very polite and professional. Always a good experience. Always well taken care of.
Business response:
Hello Ms. Ortega, We're thrilled to hear about your positive experience at The Emergency Clinic Alamo Heights. Thank you for sharing your feedback! I t's wonderful to know that our team's politeness and professionalism made a good impression on you. We strive to provide excellent care to all our patients, and we're glad to hear that you felt well taken care of during your visit. Your kind words are greatly appreciated, and we look forward to continuing to serve you with the same level of care in the future if you ever need... read more
I can’t say enough good things about this ER! From the moment I walked in, I felt truly cared for. The staff is incredibly attentive, and they take the time to thoroughly test and investigate every possible cause until they find the right solution. I’ve never felt so well taken care of in an emergency situation. They go above and beyond, and I’m so grateful for their dedication and compassion. Highly recommend!
Business response:
Hello Ms. Mercer, We're ecstatic to hear about your positive experience at The Emergency Clinic Alamo Heights. Thank you for sharing your feedback! We're glad that our staff's attentiveness and thorough approach made you feel well cared for during your emergency situation. Our team is committed to providing compassionate care and finding the right solutions for our patients. We appreciate your recommendations and are grateful for your kind words about our dedication. Please feel much better very soon and thank you again... read more
As always, great bed side manners service
Business response:
Hello Ms. Felan, We're absolutely thrilled to hear about the great bed side manners we have. Thank you for taking the time to share your experience with us. It's wonderful to know that our team consistently provides such a positive experience for our patients. We believe that compassionate care is a crucial aspect of our diagnostic services, and we're glad that this was reflected in your visit. Your feedback is invaluable to us, and we appreciate you letting us know that we're meeting our goal of providing excellent care. ... read more
Amazing doctor and nurse as always! We are repeat customers. Always seen quickly and very knowledgeable staff!
Business response:
Thank you for sharing your experience with us! We're glad to hear you found our doctor and nurse amazing and knowledgeable. We appreciate your loyalty as repeat customers and are thrilled that you consistently receive quick service during your visits. Our team strives to provide excellent care, and it's wonderful to know that we've met your expectations. We look forward to continuing to serve you with the same level of quality care in the future.
Everyone at the clinic are amazing. We've been patients for a long time and would not go anywhere else. Consistently amazing care! Thank you!
Business response:
Hello Mr. Silva, We're delighted to hear about your positive experience at The Emergency Clinic Alamo Heights. Thank you for your kind words and 5 star rating. Please get well soon and thank you so very much again.
Great experience
Business response:
Hello, We are thrilled to hear about your great experience at The Emergency Clinic Alamo Heights. Thank you for sharing your feedback. We appreciate the 5 stars as well. Hope this finds you feeling a bit better and well on the road to recovery very soon. Please take care and thank you again.
The MD was Very thorough and explained everything to us. Very convenient to have a CT there. Followed up to check on my daughter.
Business response:
Hello, Thank you for your positive feedback. We are glad to hear that the MD was thorough and explained everything well. We love informed p[atients, they have the right to know why and how we are trying to help them. We appreciate the kind words and 5 star rating. Please take care and thank you again.
From the moment I walked in, to being seen, treated and left; every staff member was friendly and courteous. Wait time was under 15 minutes. The nurses and doctor took their time to listen to my concerns and they took every measure to treat my needs. They gave me great follow up resources and didn’t just send me off. And when I needed my medical record forwarded to a specialist, it was done immediately without any issues. Thank you for everything y’all do!
Business response:
Hello Ms. Cantu, We are so thankful for your kind words and are thrilled to hear about your positive experience at The Emergency Clinic Alamo Heights. We can honestly saw we have THE BEST team at Alamo Heights that truly care about getting their patients on the path to recovery! Thank you for sharing your feedback! Hope you feel much better very soon. Please take care and thanks again.
Excellent work all the way. Thanks to all the nurses and Dr Elizabeth Kang, I appreciate what y’all did for me.
Business response:
Your positive feedback is greatly appreciated. Thank you for acknowledging the excellent work of our team, We are open 24/7 if you should ever need us again.
Frequently asked questions about The Emergency Clinic
How is The Emergency Clinic rated?
The Emergency Clinic has a 4.9 star rating with 3,137 reviews.
When is The Emergency Clinic open?
The Emergency Clinic is open now. It is open 24/7.