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The Flamingo Apartments

3.7

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Location details

5500 South Shore Dr, Chicago, IL, 60637, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
3.7184 reviews
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Anna V.'s profile image
Anna V. 
5 years ago

Poor communication, also bedbugs I’ve experienced many minor issues, name not being added in the call box for months, reporting washers and dryers as malfunctioning, trying to get the alarm to stop when someone opens the fire escape door in the middle of the night wherein I had to make repeated efforts to call and/or email before anyone acknowledged and sometimes resolved the issue. The laundry machines are frustratingly unreliable (spin cycle malfunction so clothes are sopping wet, items melting in the dryer) but they work ... read more

Business response:

Thank you for taking the time to leave us your feedback. While we are happy to hear that you are enjoying our community’s location, we are so sorry to hear you feel this way and have had these experiences. Our goal is to provide a comfortable, enjoyable living experience, so we would appreciate the chance to make things right. We don't have a way to contact you from here, but we'd like the opportunity to talk to you further about your concerns. Please give us a call at (773) 752-3800 at your convenience. Thank you for taking... read more

Xavier J.'s profile image
Xavier J. 
5 years ago

Terrible. As soon as I had an appointment for today, the front desk opened the door and the odor of marijuana was so strong that my father and I just turned around and walked away. Would not want to be associated with that. 

Verified R.'s profile image
Verified R. 
5 years ago

Verified Renter The office management is unprofessional. When I first moved in they was telling me I couldnt move in cause they didnt do the paperwork in time. Then manager was asking for paperwork that I already submitted when I first moved in. Then the office was saying that I didnt pay rent which I did. So, in all its really unprofessional. 

Verified R.'s profile image
Verified R. 
5 years ago

Verified Renter My previous year's living here were good. Now the building has really gone down, the current management sucks, cleanliness, security limited hours, packages being stolen and different type of residents. 

Business response:

Thank you for providing your feedback and letting us know about this issue. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We want you to have a good experience as a resident with the Flamingo Apartments and we are invested in making that happen. Please get in touch with us at (833) 242-1815 and we'd be happy to discuss further ways, besides the ones we have already incorporated, to help resolve this issue for you. 

Sean R.'s profile image
Sean R. 
7 years ago

Flamingo Tenant for 4 years Management is incompetent and not helpful. The building has serious plumbing issues and occasionally has roaches, mice and bed bugs. DON'T waste your time, go elsewhere. 

Eldric W.'s profile image
Eldric W. 
7 years ago

DO NOT RENT After speaking with the rude staff regarding the availability of an apartment in their complex they informed me that I needed to provide income verification. after the information was provided I was told that the information was invalid. I've never had an issue with getting approved for an apartment. after calling corporate i was told that my information was fine. however the property manager would still not accept my information. 

An Apartments.com Renter's profile image
An Apartments.com Renter 
12 years ago

I do not recommend this apartment I have a hard time believing the other two reviews on here are for real. I have now lived here for a few months. I would not recommend this apartment to anyone and I truly regret ever moving here. I saw some negative reviews online about this building but because it seemed nice when I visited I had ignored the reviews. I completely regret it. I have had nothing but problems. The management is super nice to you when you come in and when they are getting you to sign a lease, but the minute you... read more

Frequently asked questions about The Flamingo Apartments

How is The Flamingo Apartments rated?

The Flamingo Apartments has a 3.7 star rating with 184 reviews. 

When is The Flamingo Apartments open?

The Flamingo Apartments is open now. It will close at 6:00 p.m.