This profile has been claimed by the business owner or representative.
The Flamingo Apartments
- Real Estate
- Chicago, IL
About this business
Location details
5500 South Shore Dr, Chicago, IL, 60637, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Verified Renter Great viewing of the Lake Michigan and walking distance to the lake. Good also walking to the bus and stores.
Business response:
Hello, thank you for the review. The Flamingo does provide great views of the Lake and is at a prime location in Hyde Park. While we are happy to hear that you are enjoying our community’s location, we are so sorry to see you left a 2 star review. We don't have a way to contact you from here, but we'd like the opportunity to talk to you further about addressing any of your concerns and how we can earn a 5 star review with you in the future. Please contact us at (833) 683- 3093 at your earliest convenience. Enjoy the rest of ... read more
Laundry machines are perpetually out of order The entire laundry room has been out of order for more than a week. I have almost never seen a day when all the machines are in working order. Most often, there are only one or two machines working. The radiators sometimes sound as if someone is hitting the pipes with a metal hammer at full strength, in the middle of the night, and I would not be surprised if the sound level violates the Chicago noise ordinance. Otherwise, the building is nice and management is helpful. But why d... read more
Business response:
Hello, and thank you for taking the time to leave us your feedback! While we are happy to hear that you enjoy living at The Flamingo and appreciate our staff, we are so very sorry to hear about your recent experiences. Since we don't have a way to contact you from here, if you could please contact us at 844.862.0085 or stop by the office at your convenience to discuss the issues that you mentioned above, we would greatly appreciate it. Thanks, and we hope to hear from you soon!
Verified Renter The building was ok when I moved in here in 2019. But a year later, the caliber of people that had moved in is horrible, the marijuana smell in the hallways and there needs to be new washers and dryers in the laundry room. Honestly, I wouldn't recommend anyone here.
Business response:
Hello, and thank you for taking the time to provide us with your feedback. Our goal is to provide a comfortable, enjoyable living experience, and we apologize for falling short of these expectations. We would appreciate the chance to make things right and resolve these issues. If you could please contact us at the office at your earliest convenience to discuss this further, we would greatly appreciate it. We look forward to hearing from you!
Poor communication, also bedbugs I’ve experienced many minor issues, name not being added in the call box for months, reporting washers and dryers as malfunctioning, trying to get the alarm to stop when someone opens the fire escape door in the middle of the night wherein I had to make repeated efforts to call and/or email before anyone acknowledged and sometimes resolved the issue. The laundry machines are frustratingly unreliable (spin cycle malfunction so clothes are sopping wet, items melting in the dryer) but they work ... read more
Business response:
Thank you for taking the time to leave us your feedback. While we are happy to hear that you are enjoying our community’s location, we are so sorry to hear you feel this way and have had these experiences. Our goal is to provide a comfortable, enjoyable living experience, so we would appreciate the chance to make things right. We don't have a way to contact you from here, but we'd like the opportunity to talk to you further about your concerns. Please give us a call at (773) 752-3800 at your convenience. Thank you for taking... read more
Terrible. As soon as I had an appointment for today, the front desk opened the door and the odor of marijuana was so strong that my father and I just turned around and walked away. Would not want to be associated with that.
Verified Renter The office management is unprofessional. When I first moved in they was telling me I couldnt move in cause they didnt do the paperwork in time. Then manager was asking for paperwork that I already submitted when I first moved in. Then the office was saying that I didnt pay rent which I did. So, in all its really unprofessional.
Verified Renter My previous year's living here were good. Now the building has really gone down, the current management sucks, cleanliness, security limited hours, packages being stolen and different type of residents.
Business response:
Thank you for providing your feedback and letting us know about this issue. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We want you to have a good experience as a resident with the Flamingo Apartments and we are invested in making that happen. Please get in touch with us at (833) 242-1815 and we'd be happy to discuss further ways, besides the ones we have already incorporated, to help resolve this issue for you.
Flamingo Tenant for 4 years Management is incompetent and not helpful. The building has serious plumbing issues and occasionally has roaches, mice and bed bugs. DON'T waste your time, go elsewhere.
DO NOT RENT After speaking with the rude staff regarding the availability of an apartment in their complex they informed me that I needed to provide income verification. after the information was provided I was told that the information was invalid. I've never had an issue with getting approved for an apartment. after calling corporate i was told that my information was fine. however the property manager would still not accept my information.
Frequently asked questions about The Flamingo Apartments
How is The Flamingo Apartments rated?
The Flamingo Apartments has a 3.6 star rating with 164 reviews.
When is The Flamingo Apartments open?
The Flamingo Apartments is closed now. It will open tomorrow at 10:00 a.m.