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The Lofts at the Security Building Apartments
- Apartments
- Los Angeles, CA
About this business
Location details
510 S Spring St, Los Angeles, CA, 90013, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
First off: I don't understand the negative reviews AT ALL. They do not shut off the water weekly: that is a lie. And you want to live in the downtown of the 2nd biggest city of our country but you're complaining about street noise; what kind of urbanist are you? Move back to the 'burbs, bub. I've lived here for a year! This is a fantastic historic building at the VERY center of our revitalized downtown (5th street = halfways between 1st & Olympic; Spring Street center of Old Bank District =). You will walk over every outda... read more
I've lived in downtown for 8 years and lived in two other lofts (4th/Main and 7th/Spring) and by far, this place has the friendliest Management Team and community feel. Location, security, and community vibe are the three primary reasons we renewed our lease during that last two years. Matt, Jeff, and George are very responsive and all have an open door policy. The monthly community events create a very welcoming environment where you look forward to seeing your neighbors and just hanging out. There's wi-fi in the second... read more
Just moved in here with my wife about 3 weeks ago and so far we really love it. We checked out a few lofts around the area and considering our most important criteria: price, location, amenities; it was the best choice for us. Pros: Having security at the lobby at all times was a big deal for us. We went to a couple of lofts near the area and their front doors were either not locked or there was no security in the lobby. Cons: It can get a bit loud at night. There's a great sports bar, Down and Out, across the street... read more
The hubster and I are into our second year at the Security Building. The lobby was redecorated in the summer of last year, out with the grandma vibe, in with urban chic. The second floor houses the common area with free wi-fi, the gym, and a rec room with pool table open for group reservation. No hot tubs on the rooftop, sorry. (The management said there had been a proposal, but in this economy, who knows). The residents are a good mix of fashion students, hipsters, professionals, and some low-income folks. No blasting loud ... read more
Well my cousin wanted to check out some loft in downtown to move into and we happen to find this one. The rent is average for a loft especially located in the smack center of the busy Downtown Los Angeles. At the entrance there is a security officer at the front desk that can answer any questions you may have about the lofts and building. There are elevators that take you to any floor of the structure. The room we checked out was really nice! It can be personalized! It is perfect for someone who wants to move out and have th... read more
I am not sure where Grace would rather live but it sounds like an urban habitat is not the place for her. I love the Lofts, any building has its issues however it is the people plus management that make a building good or bad. The "show" as stated is not what it seems because Downtown is different then say the west side, silver lake or even Little Tokyo. This building is nice, friendly and makes me feel at home. The staff remembers are residents and take dealing with service requests in a timely manner. There was a ti... read more
The space for the price was amazing, however in my year of living here I had a LOT of major issues. First, I was dealing with german cockroaches the first three months of living here, either from the previous tenant, issues with the AC, or from another unit entirely. During my residency here, not only did we have the power go out for a few days with no end in sight but also had the AC go out for a whole week due to a project they were doing. On top of this, I had issues with my dishwasher constantly, a window was broken and ... read more
Business response:
Thank you for providing your feedback, Elizabeth. We value your input and appreciate you taking the time to share your experience with us. We apologize for any negative experience you may have had with your time at The Lofts at the Security Building Apartments. We strive to provide excellent customer service to all of our residents. We want to give our residents the best support possible, so we would appreciate the opportunity to talk with you directly about the concerns you are experiencing. Unfortunately, we do not have yo... read more
This building has a habitability issues, plumbing issues and dues not care about anything but money.
Business response:
Thank you for sharing your experience, and we sincerely apologize for the challenges you faced during your time at The Lofts at the Security Building Apartments. While we strive to provide a fair and clear lease policy, we understand the importance of creating a positive living experience and are saddened to hear your experience fell short of that. Thank you for your time in our community. We wish you all the best in your new home.
This experience is related to trying to tour and lease a unit. Not on the building itself. I have been trying to tour both virtually and in person, given that the website indicated virtual tours. I denied a virtual tour and was instead offered pictures in lieu of a virtual tour. Sara, then only sent me images showing a partial unit. I requested, multiple times, for additional images of the remainder of the unit. She refused. I then reached out to Sara set up an in person tour or if I could just do a walk in. She said to g... read more
Business response:
Thank you for your feedback. We understand how important a smooth touring and leasing experience is, and we’re sorry to hear that your expectations weren’t met. Our team strives to provide all available information and scheduling options as efficiently as possible and apologize we weren't able to find a perfect fit for you at this time. We appreciate your interest in our community and wish you the best in your housing search. If you have any further questions, feel free to reach out.
Frequently asked questions about The Lofts at the Security Building Apartments
How is The Lofts at the Security Building Apartments rated?
The Lofts at the Security Building Apartments has a 3.9 star rating with 195 reviews.
When is The Lofts at the Security Building Apartments open?
The Lofts at the Security Building Apartments is closed now. It will open at 10:00 a.m.