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The Luxe of Southaven
- Apartments
- Southaven, MS
About this business
Location details
5905 Airways Blvd, Southaven, MS, 38671, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 4:30 p.m. | |
| Sat | 12:00 p.m. to 4:00 p.m. | |
| Sun | 12:00 p.m. to 4:00 p.m. |
Highly NOT RECOMMENDED Staff needs TRAINING really bad! Rude! Unprofessional! I recommend you to do research before EVEN APPLYING and wasting your time.
Business response:
We appreciate your feedback. Knowing that you have this impression of our services is disappointing and we'd like to provide a better experience moving forward. Please contact our office at your earliest convenience so that we may address your concerns and resolve your comfort in our community.
Don’t move in This is not a place I recommend anyone to move to the tenants are rude . They always have animals a loose. They never put money in the right person account. Management is always rude and all the do is lie to the tenants.
Business response:
We're sorry to hear about your experience. If you're currently experiencing any issues with your account, we'd like to help. When you have a moment, please reach out to our team at luxepropertymanager@beztak.com. We hope to hear from you soon and look forward to clearing up any misunderstandings.
Verified Renter Overall I love the environment and my place of stay. Just some issues needs to be better than what they are.
Business response:
Thank you for your feedback. Resident satisfaction means a lot to us so we'd like the chance to turn your experience around. Please contact our office so that we can address any concerns. We look forward to connecting with you!
Verified Renter The places needs a lot of work and attention. It’s not clean and the office is very unprofessional.
Business response:
It's disappointing to learn that you have this impression of our community and team. We hope you know that we care and value your time, and we'd like to learn more about what happened and how we can improve. When you have a moment, please reach out to our manager directly at luxepropertymanager@beztak.com. Our team looks forward to connecting soon and ensuring a better experience moving forward.
Verified Renter Maintenance will take months to fix whatever your issue is.
Business response:
Dear Resident, please accept our apologies for this delay. When you have a moment, will you stop by our office to speak with our team? We'd like the chance to go over when your maintenance order will be completed and address any remaining concerns you may have. We appreciate your patience and sincerely look forward to turning your experience around.
Verified Renter Maintenance is practically nonexistent. Office staff is rude and cuts you off when you’re trying to tell them your issue. Just throw the whole company away at this point.
Business response:
We are concerned to hear that you feel this way. Our team aims to provide 5-star service to all our valued residents, so we would love to hear more about what happened. Please give us a call when you can so we can further discuss this. Thank you.
Verified Renter The Luxe of Southaven is a joke. How are you raising rent and you are not remodeling anything. When people ask me about moving over here, I tell them not to. Because I don't want them mad at me.
Verified Renter Overpriced and thrown together. Staff is terrible
Verified Renter Quiet community I wish the apartments exterior up keep was reflective on the interior. The office staff is responsive and does assist residents.
Business response:
Thank you for taking the time to rate us. We would like to hear your feedback or suggestions on what we could do to make your living experience better here at The Luxe of Southaven! Stop by our office or reach us over the phone at (833) 239-9363.
Frequently asked questions about The Luxe of Southaven
How is The Luxe of Southaven rated?
The Luxe of Southaven has a 3.7 star rating with 464 reviews.
When is The Luxe of Southaven open?
The Luxe of Southaven is open now. It will close at 4:00 p.m.