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The Luxe of Southaven
- Apartments
- Southaven, MS
About this business
Location details
5905 Airways Blvd, Southaven, MS, 38671, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 4:30 p.m. | |
| Sat | 12:00 p.m. to 4:00 p.m. | |
| Sun | 12:00 p.m. to 4:00 p.m. |
Verified Renter The Terraces seem like a great quiet place to live. At this moment they are a little unorganized due to the change of management. The apartments are huge and worth the money.
Verified Renter The entire staff at terrace apartments are very helpful and friendly. I appreciate their generosity!
Poor management Do not waste your time here. If you have any difficulties the leasing office is slow to respond and full of attitude. It is not worth the cost.
Business response:
Chris, we appreciate you sharing your experience with us. We're disappointed to hear about your experience with our leasing office staff and understand how frustrating it can be to receive slow responses. We take concerns about responsiveness and attitude seriously and encourage you to contact our Regional Manager, Jennifer, at JWhitlock@beztak.com at your soonest convenience so we can have a more in-depth conversation about your experience with our leasing office team. We value you as a resident and hope to improve your liv... read more
Horrible The units are very spacious however it’s not an place to get comfortable at.. I rented for 2 years let’s just say a nightmare I have kids and we had to start using my restroom because it’s mold that they refuse to properly fix instead they rather spray paint over it which cause me & my kids to go to the ER due to exposure mold we had an continuous leak that they seem to not know where about it was coming from nor fix the issue, water goes out every other week, they had maintenance come out just to put a hole in the ... read more
Business response:
We understand your concerns and the impact they have had on your experience. It's important for us to hear about these issues, and we take them seriously. We encourage you to reach out directly to our regional manager at riaquinto@beztak.com to discuss your situation further.
Very bad place I rented from this place very bad place they didn't want to fix anything until I constantly complain to corporate the maintenance people were horrible the office people were horrible and they are very big liars I have contacted the better Business bureau about this place
Business response:
We’re disappointed by your review. It’s never our intention for residents to feel unheard or frustrated, and we regret that your concerns weren’t addressed in a more timely way. We take all comments seriously and are always working to improve both our communication and responsiveness. Please reach out to us at luxepropertymanager@beztak.com. We’d appreciate the opportunity to learn more and see how we can make things right.
Verified Renter For Residents that don’t have a car it’s to far to walk to the garbage disposal there should be a way maybe placeing garbage disposals through out the complex
Business response:
Thanks for sharing your thoughts about the garbage disposal location! We’re always looking for ways to make life here even better, and your input really helps. We’ll definitely keep your suggestion in mind. If you’d like to chat more, feel free to reach out to our team at luxepropertymanager@beztak.com. We’re here for you!
Verified Renter The complex I live in is very nice I don’t know about the other ones I stay to myself but I can tell you about staff they are very rude and unprofessional
Business response:
Thank you for your review. We are glad to hear that you enjoy the community and appreciate the environment. We understand your concerns and would like to discuss this further. Please reach out to our office via luxepropertymanager@beztak.com at your earliest convenience.
Verified Renter Wasn't given the apartment I wanted or that I was told I would receive people do not communicate properly was never called about my place was very annoyed and hurt when moving in a very bad experience
Business response:
We appreciate your review and take your concerns seriously. Our team strives to provide transparent communication, and we regret that your experience did not meet expectations. We are always looking for ways to improve and would appreciate the opportunity to discuss this further. Please don’t hesitate to reach out to us at luxepropertymanager@beztak.com so we can work together to address any remaining concerns and ensure a better experience moving forward.
Verified Renter Very nice a quiet community
Frequently asked questions about The Luxe of Southaven
How is The Luxe of Southaven rated?
The Luxe of Southaven has a 3.7 star rating with 474 reviews.
When is The Luxe of Southaven open?
The Luxe of Southaven is closed now. It will open at 12:00 p.m.