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The Madison Apartments
- Real Estate
- Henrico, VA
About this business
More than just a home, The Madison Apartments are your own private retreat, all conveniently located in Richmond’s prestigious Short Pump area! Featuring 2 pools, lighted dog park, tennis courts - and so much more!
Location details
4000 Spring Oak Dr, Henrico, VA, 23233, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I like the... (Verified Renter) I like the location of this apartment complex. I like the size of the apartments and the floor plans. I would ask for more benches so that people could sit outdoors placed all over the complex.
Business response:
Thank you for taking the time to give us a fantastic 5-star rating. We really appreciate it! Benches are an excellent idea. We will look into the possibility. Thanks again!
I recommend the... (Verified Renter) I recommend the service of the maintenance staff. When something goes wrong, it is quickly fixed. (With exception to the windows that have lost their seal and haven't been replaced for 2 years.) I like the trees, the large porch and the privacy of my unit. I like the pools and the maintenance of the grounds. I like that most of the area is quiet. The location in Short Pump is ideal. The larger size of the bathrooms are nice. I also enjoy the oversized tub. I like the gift wrap station, co... read more
Business response:
Thank you for a fantastic 5-star rating and review! We are thrilled to know you enjoy living here as well as all of the wonderful services and events we offer our residents. Thank you for taking the time to share your experience with us!
I recently moved... (Verified Renter) I recently moved in and there is an odor in my apartment from someone smoking. I?m not pleased with that at all.
Business response:
Thank you for your feedback. Have you contacted the office regarding this issue? If not, please do so as soon as possible so we can see how to help fix it. If you have and are still having a problem we would like to know that as well and see if there is something else that can be done.
Too many loud,... (Verified Renter) Too many loud, dirty neighbors with children who play in the parking lots. For residents without children who work from home, like me, it is not ideal.
Solely based on... (Verified Renter) Solely based on how quickly and properly done the repair was, I am pleased with the maintenance part of this complex.
Business response:
Thank you so much for the kind words. We're so glad you are so pleased with the service here!
The staff is... (Verified Renter) The staff is amazing, the company is responsive to maintenance needs, the price is great for the space, the amenities are awesome.
Business response:
Thanks for the feedback! We're happy to hear that our staff has been so helpful and overall you enjoy living in our community. Thanks again for the great review!
Front office is... (Verified Renter) Front office is cool, but the major issues are not fixed in a timely mannerZ
Business response:
Thank you for your feedback. We would be more than happy to address any issues you are having. It would be greatly appreciated if you could contact the office and elaborate. Thanks again.
The grounds could... (Verified Renter) The grounds could be better taken care when there is litter it is not picked up, of and the dog poop bins need emptying more frequently.
Business response:
Thank you for your feedback. We strive to maintain a clean, attractive community and outsource the trash pick up to help do so. If there is an area they are missing please let us know right away so that we can address it with them.
We have had... (Verified Renter) We have had very few maintenance issues since being here but the few we have had have not been completed. It is an ongoing issue with ice maker. Am waiting still for bathroom ceiling to be painted after a water leak and that was almost a year ago!
Frequently asked questions about The Madison Apartments
How is The Madison Apartments rated?
The Madison Apartments has a 4.7 star rating with 375 reviews.
When is The Madison Apartments open?
The Madison Apartments is open now. It will close at 6:00 p.m.