The Mattress Factory

Name: The Mattress Factory
Address: 4929 Cottman Ave, Philadelphia, PA, 19135, US
Telephone: (215) 338-3900
Price range: $$
Rating: 4.9

4.9

★★

386 reviews

|Mattresses|Philadelphia, PA 19135 United States

4929 Cottman Ave, Philadelphia, PA 19135 United States

(215) 338-3900

https://www.themattressfactoryinc.com/store/1/n-e-philadelphia-mattress-store/

Closed now

About

The Mattress Factory is complying with orders from the PA and NJ state governments for mandatory closure of non-essential businesses to prevent the spread of Coronavirus (COVID-19). While the government orders are in place, we have to temporarily close these locations for on-site shopping. Customers in these areas are encouraged to USE OUR WEBSITE OR CALL US for your bedding shopping and support needs. We will re-open these locations when the state governments approve the re-opening of non-essential business locations for public use. As we have for over 20 years, during good and challenging times, we will do everything we can to provide you with an exceptional experience. -- The Family Owned

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4.9

★★

386 reviews

5★336

4★19

3★5

2★0

1★0

26 reviews have no rating

Reviews(114)

Google Reviews(272)

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Miguel G. on Birdeye

★★

3 years ago

Great customer service😊

Business Response:

Thank you Miguel for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory

Miguel G. on Birdeye

★★

3 years ago

Great customer service and very helpful. Will be q returning customer😊

Business Response:

Thank you Miguel. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory

Adrienne Davis review for The Mattress Factory

Adrienne Davis on Facebook

3 years ago

plenty of choices of types and firmness of mattresses. knowledgeable and friendly salesperson.

Business Response:

Hi Adrienne, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory

mongiac@aol.com P. review for The Mattress Factory

mongiac@aol.com P. on Birdeye

★★

3 years ago

Bernie was great — professional and knowledgeable. The service exceeded my expectations.

Business Response:

Thank you Mona. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory

Kia Ravenell review for The Mattress Factory

Kia Ravenell on Facebook

3 years ago

I'm very pleased with my purchases made at the cottman ave location. My first purchase was made in 2018. A friend of mine needed a mattress, so back we go. He was able to find a mattress at a good price. Shout out to sales associate Bernie! He was very knowledgable about the products and what type of bed you need for how you sleep.

Danial S. on Birdeye

★★

3 years ago

Great experience, our salesman was very polite and informative. He took his time with us and really explained all our options. Would definately recommend your store.

Business Response:

Hi Danial, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory

Mathew W. on Birdeye

★★

3 years ago

Jim and Bernie were a great help with picking out the perfect mattress. Jim was patient and kind during our first trip. He was able to answer all of our questions and make great suggestions while our kids ran wild in the store (sorry!). Bernie helped us make our final decision when we were able to stop by without the kids a few days later, while also giving us a great deal! The store seemed clean and well maintained during both visits. I would definitely recommend this store to anyone. Thanks guys for helping my pregnant wife get a good night’s rest!

Business Response:

Hi Mathew, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory

Kate Wysong review for The Mattress Factory

Kate Wysong on Facebook

3 years ago

Business Response:

Thank you Kate. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory

Marlene F. on Birdeye

★★

3 years ago

Salesman was very good. Knowledgeable and polite.

Business Response:

Thank you Marlene for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory