The Mattress Factory's cover image
Claimed

This profile has been claimed by the business owner or representative.

The Mattress Factory

4.9
Get directions

About this business

The Mattress Factory is complying with orders from the PA and NJ state governments for mandatory closure of non-essential businesses to prevent the spread of Coronavirus (COVID-19). While the government orders are in place, we have to temporarily close these locations for on-site shopping. Customers in these areas are encouraged to USE OUR WEBSITE OR CALL US for your bedding shopping and support needs. We will re-open these locations when the state governments approve the re-opening of non-essential business locations for pu... read more

Location details

4929 Cottman Ave, Philadelphia, PA, 19135, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.9488 reviews
Select a rating
Ryann C.'s profile image
Ryann C. 
on Birdeye

3 years ago

Great experience! Our salesman was kind and helped us find exactly what we were looking for in our price range. Quick and easy to find what we needed, I would recommend The Mattress Factory to anyone 

Business response:

Thank you Ryann. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory 

Amy S.'s profile image
Amy S. 
on Birdeye

3 years ago

Very professional. Helped me find exactly what I was looking for. Will definitely shop with them again ! 

Business response:

Hi Amy, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory 

Traci M.'s profile image
Traci M. 
on Birdeye

3 years ago

This is the fifth time I have purchased a mattress here. Satisfied every time. Salesmen acknowledge you quickly but do not pester. 

Business response:

Hi Traci, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory 

Miguel M.'s profile image
Miguel M. 
on Birdeye

3 years ago

The staff was knowledgeable, with a wide selection to choose from. Great prices and a no-pressure approach to sales. I loved it! 

Business response:

Hi Miguel, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory 

Miguel G.'s profile image
Miguel G. 
on Birdeye

3 years ago

Great customer service😊 

Business response:

Thank you Miguel for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory 

Miguel G.'s profile image
Miguel G. 
on Birdeye

3 years ago

Great customer service and very helpful. Will be q returning customer😊 

Business response:

Thank you Miguel. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory 

mongiac@aol.com P.'s profile image
mongiac@aol.com P. 
on Birdeye

4 years ago

Bernie was great — professional and knowledgeable. The service exceeded my expectations. 

Business response:

Thank you Mona. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory 

Danial S.'s profile image
Danial S. 
on Birdeye

4 years ago

Great experience, our salesman was very polite and informative. He took his time with us and really explained all our options. Would definately recommend your store. 

Business response:

Hi Danial, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory 

Mathew W.'s profile image
Mathew W. 
on Birdeye

4 years ago

Jim and Bernie were a great help with picking out the perfect mattress. Jim was patient and kind during our first trip. He was able to answer all of our questions and make great suggestions while our kids ran wild in the store (sorry!). Bernie helped us make our final decision when we were able to stop by without the kids a few days later, while also giving us a great deal! The store seemed clean and well maintained during both visits. I would definitely recommend this store to anyone. Thanks guys for helping my pregnant ... read more

Business response:

Hi Mathew, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory 

Frequently asked questions about The Mattress Factory

How is The Mattress Factory rated?

The Mattress Factory has a 4.9 star rating with 488 reviews. 

When is The Mattress Factory open?

The Mattress Factory is closed now. It will open tomorrow at 10:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com