The Mattress Factory's cover image
Claimed

This profile has been claimed by the business owner or representative.

The Mattress Factory

4.9
Get directions

About this business

The Mattress Factory is complying with orders from the PA and NJ state governments for mandatory closure of non-essential businesses to prevent the spread of Coronavirus (COVID-19). While the government orders are in place, we have to temporarily close these locations for on-site shopping. Customers in these areas are encouraged to USE OUR WEBSITE OR CALL US for your bedding shopping and support needs. We will re-open these locations when the state governments approve the re-opening of non-essential business locations for pu... read more

Location details

4929 Cottman Ave, Philadelphia, PA, 19135, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.9492 reviews
Select a rating
Joe U.'s profile image
Joe U. 
on Birdeye

3 years ago

Bernie was great , knew his product. Not pushy, understood our needs. Very patient, will recommend to friends and family. Thank you Bernie 

Business response:

Hi Joe, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory 

Lakita G.'s profile image
Lakita G. 
on Birdeye

3 years ago

The service was excellent even with it being one sales men. The driver stepped in and helped being as though the other sales man was dealing with another customer. 

Business response:

Hi Lakita, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory 

Vanessa R.'s profile image
Vanessa R. 
on Birdeye

3 years ago

It was a pleasant experience at the Mattress Factory. Discovered it on Google and couldn't be happier. My daughter loves her new bed! 

Business response:

Thank you Vanessa for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory 

David D.'s profile image
David D. 
on Birdeye

3 years ago

Bernie is the man reasonably priced good customer service. 

Business response:

Thank you David. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory 

Robert R.'s profile image
Robert R. 
on Birdeye

3 years ago

Bernie was a fantastic help with making our selection! Selection was great and our choice was readily available! Definitely recommend! 

Business response:

Hi Robert, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory 

Grinia H.'s profile image
Grinia H. 
on Birdeye

3 years ago

I was looking to purchase a mattress for my daughter. Mr. Bernie was extremely helpful, describing each mattress comfortability on what's good if you're a side or back sleeper. Was able to pick out the perfect mattress. I appreciate Mr. Bernie and how smooth he made the process. Will recommend anyone who's looking into purchasing a new mattress. Visit the Cottman Avenue location. 

Business response:

Hi Grinia, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory 

Michelle H.'s profile image
Michelle H. 
on Birdeye

3 years ago

I walked in,and I was greeted by a gentleman and he helped me pick out exactly what I needed.he was extremely nice. 

Business response:

Thank you Michelle for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory 

Herb C.'s profile image
Herb C. 
on Birdeye

3 years ago

It was a great experience I was not rushed or pressured Bernie was honest with us 

Business response:

Thank you Herb. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory 

Fredric E.'s profile image
Fredric E. 
on Birdeye

3 years ago

Customer service was excellent. The salesman was helpful in our decision making. This is our second time using mattress factory, very good service. 

Business response:

Hi Fredric, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory 

Frequently asked questions about The Mattress Factory

How is The Mattress Factory rated?

The Mattress Factory has a 4.9 star rating with 492 reviews. 

When is The Mattress Factory open?

The Mattress Factory is closed now. It will open on Tuesday at 10:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com