This profile has been claimed by the business owner or representative.
The Mattress Factory
- Mattresses
- Philadelphia, PA
About this business
The Mattress Factory is complying with orders from the PA and NJ state governments for mandatory closure of non-essential businesses to prevent the spread of Coronavirus (COVID-19). While the government orders are in place, we have to temporarily close these locations for on-site shopping. Customers in these areas are encouraged to USE OUR WEBSITE OR CALL US for your bedding shopping and support needs. We will re-open these locations when the state governments approve the re-opening of non-essential business locations for pu... read more
Location details
4929 Cottman Ave, Philadelphia, PA, 19135, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Google reviews (316)
I was looking to purchase a mattress for my daughter. Mr. Bernie was extremely helpful, describing each mattress comfortability on what's good if you're a side or back sleeper. Was able to pick out the perfect mattress. I appreciate Mr. Bernie and how smooth he made the process. Will recommend anyone who's looking into purchasing a new mattress. Visit the Cottman Avenue location.
Business response:
Hi Grinia, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory
I walked in,and I was greeted by a gentleman and he helped me pick out exactly what I needed.he was extremely nice.
Business response:
Thank you Michelle for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory
It was a great experience I was not rushed or pressured Bernie was honest with us
Business response:
Thank you Herb. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory
Customer service was excellent. The salesman was helpful in our decision making. This is our second time using mattress factory, very good service.
Business response:
Hi Fredric, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory
Everything was perfect. The salesman was very knowledgeable and attentive. We bought 2 twin bed and box springs and they are great.
Business response:
Hi Mike, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory
I purchased a therapeutic gel pillow top mattress from Mattress Factory, and I was completely satisfied with the customer service I received. From the services of the sales representative to the delivery personnels. The price I paid was fairly reasonable, and I got exactly what I was looking for. .
Business response:
Thank you Tania for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory
The salesman was very knowledgeable about the mattresses, and explained it to me in detail.
Business response:
Thank you Sonora. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory
How can I explain my experience! Bernie was awesome! His customer service was beyond 5 stars!!! He made my buying experience top notch! He explained and took his time with me! He answered all of my questions and concerns. Going to refer all my family and friends! Thank you Bernie!
Business response:
Hi Kevin, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory
The sales experience was good. No pressure. Pickup was quick and easy.
Business response:
Hi Carol, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory
Frequently asked questions about The Mattress Factory
How is The Mattress Factory rated?
The Mattress Factory has a 4.9 star rating with 445 reviews.
When is The Mattress Factory open?
The Mattress Factory is open now. It will close at 7:00 p.m.