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The Mattress Factory

4.9

About this business

The Mattress Factory is complying with orders from the PA and NJ state governments for mandatory closure of non-essential businesses to prevent the spread of Coronavirus (COVID-19). While the government orders are in place, we have to temporarily close these locations for on-site shopping. Customers in these areas are encouraged to USE OUR WEBSITE OR CALL US for your bedding shopping and support needs. We will re-open these locations when the state governments approve the re-opening of non-essential business locations for pu... read more

Location details

4929 Cottman Ave, Philadelphia, PA, 19135, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.9494 reviews
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Margie D.'s profile image
Margie D. 
on Birdeye

2 years ago

The sales person was very knowledgeable and did not rush us. We haven’t purchased a mattress in a very long time, so the experience from purchasing the mattress, to the delivery was seamless. The drivers were very nice and accommodating . They actually lifted the mattress back off so I could put my bed skirt on. We are very pleased. 

Business response:

Hi Margie, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory 

Ladesha W.'s profile image
Ladesha W. 
on Birdeye

2 years ago

Very professional and helpful and very polite. 

Business response:

Hi Ladesha, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory 

Eleanor C.'s profile image
Eleanor C. 
on Birdeye

2 years ago

Your salesman was very friendly and helpful, he answered all my questions. 

Business response:

Thank you Eleanor for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory 

Michael F.'s profile image
Michael F. 
on Birdeye

2 years ago

Great salesmanship, high level of comfort—great experience overall! 

Business response:

Thank you Michael. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory 

Priscilla M.'s profile image
Priscilla M. 
on Birdeye

2 years ago

Excellent customer service and great selections. 

Business response:

Hi Priscilla, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory 

Brad R.'s profile image
Brad R. 
on Birdeye

2 years ago

Dwight was awesome! Loved the mattress I picked out. A+ 

Business response:

Thank you Brad for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory 

Nassir W.'s profile image
Nassir W. 
on Birdeye

2 years ago

Overall I had a great experience and found the perfect mattress 

Business response:

Thank you Nassir. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory 

Alexander D.'s profile image
Alexander D. 
on Birdeye

2 years ago

Very easy and friendly. 

Business response:

Hi Alexander, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory 

Scott R.'s profile image
Scott R. 
on Birdeye

2 years ago

Best place to purchase a mattress, got the best price for a great mattress and the process was very easy and quick. Will not go to any other store besides this one. 

Business response:

Hi Scott, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory 

Frequently asked questions about The Mattress Factory

How is The Mattress Factory rated?

The Mattress Factory has a 4.9 star rating with 494 reviews. 

When is The Mattress Factory open?

The Mattress Factory is closed now. It will open on Saturday at 10:00 a.m.