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The Mattress Factory

4.9

About this business

The Mattress Factory is complying with orders from the PA and NJ state governments for mandatory closure of non-essential businesses to prevent the spread of Coronavirus (COVID-19). While the government orders are in place, we have to temporarily close these locations for on-site shopping. Customers in these areas are encouraged to USE OUR WEBSITE OR CALL US for your bedding shopping and support needs. We will re-open these locations when the state governments approve the re-opening of non-essential business locations for pu... read more

Location details

4929 Cottman Ave, Philadelphia, PA, 19135, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.9494 reviews
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Julia L.'s profile image
Julia L. 
on Birdeye

2 years ago

Very pleased with our purchasing experience at The Mattress Factory. Happy with the selection and great prices, and especially appreciated the salesperson, who was available to share his knowledge and answer our questions, but didn't "hover" or try to oversell us... just tried to help us find the mattress that was right for us. Would definitely shop there again. 

Business response:

Thank you Julia for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory 

Matthew G.'s profile image
Matthew G. 
on Birdeye

2 years ago

We wanted a family owned store to take our business. We went in and immediately were helped. We told them what we were looking for and we were out in 25 minutes. Great customer service and very knowledgeable. 

Business response:

Thank you Matthew. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory 

Chris S.'s profile image
Chris S. 
on Birdeye

2 years ago

Great experienced staff 

Business response:

Hi Chris, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory 

Ed W.'s profile image
Ed W. 
on Birdeye

2 years ago

Everything was very easy and painless in the process of getting my new mattress. Overall good experience. 

Business response:

Hi Ed, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory 

Paul T.'s profile image
Paul T. 
on Birdeye

2 years ago

I bought a new mattress for my daughter today and Bernie made the process so simple! The store has many options and he helped narrow down the selection to meet our needs. 

Business response:

Thank you Paul for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory 

Quiara H.'s profile image
Quiara H. 
on Birdeye

3 years ago

From the showroom to delivery, my experience was seamless and enjoyable. The salesperson was knowledgeable and wasn’t pushy and assisted us until we found what we wanted. Got a great deal and set up the delivery for that Saturday. The delivery people for the king size bed up to our third floor with no issues, set up the bed and we’re friendly and done in no time. I am impressed and very pleased with this experience and would recommend them wholeheartedly. 

Business response:

Thank you Quiara. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory 

Danial F.'s profile image
Danial F. 
on Birdeye

3 years ago

Bernie was extremely helpful and knowledgeable. Good prices and quick delivery times. Would definitely buy my next mattress here. Location was also very convenient being located on cottman ave right off of 95. 

Business response:

Thank you Danial. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory 

Steve H.'s profile image
Steve H. 
on Birdeye

3 years ago

Great experience. Found the bed we were looking for with no hassles and great help! 

Business response:

Hi Steve, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory 

Frances W.'s profile image
Frances W. 
on Birdeye

3 years ago

My parents, family, and I have been purchasing bedding at the Mattress Factory on Cottman Avenue for more than 20 years now for both our Philly homes and shore homes. We love that it is family owned and operated, and both father and son Jim have always been very helpful. They don’t try to upsell you at all.. no gimmicks. We don’t shop around for bedding anymore because we know we will get the lowest prices and great selection at the Mattress Factory. Delivery is fast and very, very cheap and they’ll even haul your old st... read more

Business response:

Hi Frances, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory 

Frequently asked questions about The Mattress Factory

How is The Mattress Factory rated?

The Mattress Factory has a 4.9 star rating with 494 reviews. 

When is The Mattress Factory open?

The Mattress Factory is open now. It will close at 7:00 p.m.