The Pet Ranch

Sophia T. 

on Yelp

11 years ago

We've used Pet Ranch twice now since we've moved back to the Kansas City area. The grooming services are great and our fur kids seem to enjoy being able to play as much as they do, but both times our younger dog has come home with kennel cough. Both dogs are vaccinated for everything but it's not 100% protection. This time it's much worse than last. We'll probably go elsewhere next time. It's not worth having a miserably sick dog and a vet bill each time we pick them up. 

Angela C. 

on Yelp

11 years ago

We're the pet parents to 3 English Bulldogs. We don't leave town very often partly because I dread leaving my 3 "fur babies" and I'm the type who calls in to check on them when I am gone. We have used The Pet Ranch on 4-5 occasions. 3 of these were several years ago and my dogs got kennel cough so I didn't go back. (Side note: dogs can get kennel cough even if they are vaxed). However, this year we had several trips planned. I was driving by and they have huge horse paddocks and honestly I don't know what I'm thinking bu... read more

Helen H. 

on Yelp

11 years ago

The Pet Ranch came recommended by my vet. I have been very happy with the boarding facilities at Pet Smart and have used them for the past six years. But I went with my vets' advice since he services The Pet Ranch and my dog has had an on-going issue with his tail. I have no problem with the facility. My issue is with the way I was treated by the staff and the vet. I had grabbed a set of credit card checks to pay my bills as I was leaving the house. I had several sets of them all expiring at different times. I was dis... read more

Gene D. 

on Yelp

11 years ago

We have used Pet Ranch several times for our weeklong vacation each year. We were happy with the employees and the facilities. Our dog seemed to like the place very much. Last year we encountered some confusion over vaccinations and a charge on our bill. Both questions were answered to our satisfaction. We just called to try to utilize the business again and were told they would not service us. they said the reason is that we were not happy with their service. Which is certainly untrue because we called them first when we ne... read more

Whitney P. 

on Yelp

12 years ago

We took our dog there when we went on vacation. I had read all of the other reviews and decided to take him to the Pet Ranch.. When we picked our dog up after our trip they told us he had been coughing while on the leash for a couple of days, I just thought he was pulling and choking himself. Later that night he was hacking, I had to take him to the after hours vet, he had kennel cough. I know that it's common for dogs to get kennel cough, but at least they could have done was told me about it. He was there for 7 days, and I... read more

Christina M. 

on Yelp

13 years ago

We purchased a ten day daycare package and used seven of those days. It was extremely difficult to get a reservation for those seven days, too. They are ALWAYS booked up. When I went to register a second dog for daycare, they told me they weren't taking any more daycare reservations until AFTER LABOR DAY. What? This is mid-June! We had three days left on our package, and I got them to issue me a refund. Waiting ten weeks to get a dog into daycare is ridiculous. We'll take them to Woof's in Olathe, which is just as good and ... read more