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The Spoke
- Apartments
- Davis, CA
About this business
Location details
801 J St, Davis, CA, 95616, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Great staff and response times, but I've had mediocre experience with the quality of the hardware installed by default in the apartment (showerhead/ac/sink)
Business response:
Thanks for your review and honesty about the hardware, Tzvi. We want to make sure this is addressed asap to provide a better experience at The Spoke for you - if you have some time this week, stop in and we can schedule a walk-through to check things out in more detail. Thanks again, Tzvi.
i WOULD recommend living here to my worst enemy. terrible management and maintenance and they're raising rent next year?? you can find better for cheaper. my roommate and i have been asking for the past few MONTHS for pest control and i just came home today to hundreds of gnats which entered from our windows which have NO screens despite our having asked for MONTHS. whenever i tried to complain about things taking too long, they would speak to me as if i was crazy and unreasonable. finals week or my final week!!!!! everyday ... read more
Business response:
Hi Emily, Thank you for taking the time to share this. We understand how frustrating this situation has been, and we are truly sorry for the experience you described. Our new management team is actively working through the concerns you raised, and we appreciate the ongoing communication as we move toward a full resolution. Our team has already taken steps to address the issues in your home and is coordinating with the appropriate vendors to ensure the matter is resolved as quickly as possible. We will continue to support y... read more
the spoke does a magnificent job at making this the worst place to live so that when you move out to literally anywhere else it feels like luxury and prestige.
Business response:
We apologize for your disappointing experience. Your feedback is important to us. Please reach out to us directly we we discuss your concerns.
To The Spoke owners and management, I don't live there personally yet the reviews I've heard from residents is extremely poor. My personal experience is I would ask the owners to consider if they lived there how they'd want to be treated also the grounds, especially the driveways in and out to J street are so abrupt all the low vehicles are scraping the ground trying to slowly enter or exit. With the cost of cosmetic damage it's a real thing for residents and couriers driving in and out daily. Too, if you want better review... read more
Business response:
Thank you for taking the time to share your thoughts, Brei. While we do not have a record of you as a resident, we understand you may have visited the property and had a frustrating experience. We’re sorry to hear about the issue with your vehicle and appreciate your perspective on how entryways may affect certain types of cars. At The Spoke, we do our best to provide a welcoming, safe, and well-maintained environment for our residents. Resident satisfaction is a top priority, and we are committed to creating a positive li... read more
DO NOT LIVE HERE -- Save Yourself the Headache I lived at The Spoke for two years, and I genuinely wish someone had warned me about how bad it truly is. If I could give zero stars, I would. Let me start by saying the apartment I was given looked nothing like the one they showed on the tour. I was told it was a "600 sq ft" unit, but after measuring, it was barely 400 sq ft. At move-in, the shower head was broken, cabinet doors didn't close properly, and there was rat poop in the kitchen. They slap on what's known as the "la... read more
Business response:
Thank you for taking the time to share your feedback, Jerrett. We are truly sorry to hear that your experience at The Spoke did not meet your expectations. Resident satisfaction is very important to us, and we regret that your time in our community left you feeling disappointed. We understand the concerns you raised regarding the condition of your unit, communication with our team, maintenance responsiveness, and billing practices. These are serious matters, and while our records show that inspections were completed, servic... read more
PLEASE DO NOT MOVE HERE This apartment complex is right behind the train tracks which is extremely dangerous because of the large homeless encampments. A homeless person broke into my friends apartment and another pulled a machete on us in the parking lot. This is not a safe place to live for any student!
Student housing is student housing, but as a parent I have been underwhelmed by the spoke. Crappy maintenance, rats, mildew, excuses for not fixing sewer lines in a timely fashion. Up charges for everything, predatory fines for late fees (which would be ok if they themselves fixed things in a timely manner). But again.... part of the college experience, lol.
Business response:
Hi Dave, Thank you for your feedback. We take maintenance and pest concerns seriously and address them when they’re reported. In reviewing the account, we haven’t received any recent work orders or pest control reports. If there are issues, please submit a maintenance request so our team can resolve them promptly. Regarding the late fee, we understand it’s frustrating, but our policy is consistent for all residents and is automatically applied when rent isn’t paid on time. We’re not able to make exceptions to this policy, bu... read more
This apartment and this apartment's staff have been terrible and have caused my roommate and me so much stress and anxiety. We are college students with jobs that don't have time to deal with this many problems in our apartment that The Spoke will not fix. We have put in many hours of our time emailing and going over to their leasing office to fix our mold situation, and I have put in many maintenance requests. However, time after time, they only caulk over it, which only causes mold to spread. It has gotten worse since we m... read more
Business response:
Hi Belle, Thank you for taking the time to share your concerns. We understand that your experience has been frustrating, and we sincerely apologize for any inconvenience you and your roommate have faced. Resident satisfaction is extremely important to us, and we take maintenance concerns seriously. Our team has responded to multiple maintenance requests regarding your concerns and has worked to address them. We understand that previous repairs did not meet your expectations, and when you requested a transfer, we worked t... read more
Lived here a few years ago and this place is absolutely terrible. From the water heater breaking and taking days to fix in the winter, to not once, but twice messing up my lease renewal which led me to having to find another place to live within a month, I would not recommend this place to anyone. College students beware. It may seem like a great place, but you can find better!!
Business response:
We appreciate you sharing your story of The Spoke when you were here a few years ago, Aliyah - and would like to apologize on behalf of the management at that time for handling the situation in a way that wasn't beneficial to you or your experience. We do have new managers and team on staff and will be addressing this review in our weekly connect to ensure situations like this can always be avoided before they arise. We did recently have some major updates onsite and would be happy to share more with you if you have any ques... read more
Frequently asked questions about The Spoke
How is The Spoke rated?
The Spoke has a 3.3 star rating with 299 reviews.
When is The Spoke open?
The Spoke is open now. It will close at 6:00 p.m.