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The Spoke
- Apartments
- Davis, CA
About this business
Location details
801 J St, Davis, CA, 95616, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
DO NOT LIVE HERE. This complex is poorly managed, cockroach infested, and overpriced. oh and don't plan on getting s security deposit even if you live in immaculate conditions. Not to mention the fact there is no parking and theft problem. Also, the structure of this complex is poorly designed and the walls are paper thin. Despite the updated kitchen, it is too small to have more than one person cooking at a time. On the bright side there is a pool for the hot davis days...but i wouldn't recommend getting in...
Business response:
Alexa, thank you for reaching out to us through social channels. We're sorry to hear that your overall experience at The Spoke wasn't what we strive for. Our team offers pre-inspections to avoid situations like the one you've described, and we are happy to go through the charges with you if you feel you've been wronged in any way. Thank you again for getting in touch with us about your experience; be sure that your comments are being addressed internally. We'd also like to add that you can directly forward your concerns over... read more
Lived here from August 2016-August 2018 because the location was convenient. The place is very outdated. Hot water went out for days to weeks at a time. Pipes were so old they let out a loud high pitched noise when pressure built up. Loud enough to wake people up and keep them up. They said that there was nothing that they could do about it. Cars are left abandoned in the parking lot for months. Old loud AC wall unit makes for very hot summers and expensive PG&E bill. What finally did it for me was when the month I was endin... read more
Business response:
Cheyenne, we apologize for your experience regarding the maintenance issues, and want you to know your feedback is welcomed and entirely helpful to our team in making sure it doesn't reoccur. We can't thank you enough for your patience. Outside of your deposit, we're happy to go through any charges with you that you feel are inaccurately billed to you. We'd also like to add that you can directly forward your concerns over to tcallanan@livethespoke.com, or call our office at 530-756-2654.
My experience with leasing at The Spoke has been unnecessarily strenuous. Management of the property is very slow to respond, and any response made is unprofessional and unhelpful. Hidden fees and other unannounced conditions are only explained and announced to you after you sign your legally-binding lease. My advice: stay away from these apartments.
Business response:
Josh, thank you so much for reaching out to us about your experience with our leasing team! While we're not certain when/if you are/were a resident, we assure you that this sort of approach to customer service is not acceptable at The Spoke, and we hope that you'll reach out with further information regarding your issues. We look forward to connecting with you further, and finding a resolve. We'd also like to add you can immediately get in touch with our mgmt. team at tcallanan@livethespoke.com, or by calling 530-756-2654.
I'll start by saying DO NOT LIVE HERE. I lived here from Aug 2017 to Aug 2018. These apartments are old and only seem somewhat nice because they throw some paint on the outside to make them seem presentable. Upon move in we noticed the shower head wasn't properly attached to the wall, we put in a repair request and they ended up replacing it which left us without a shower for 5 days, in the middle of summer. I thought "what a great start" and it didn't get better. During December the water heater to our building broke and le... read more
Business response:
Raul,We are disappointed to hear that you had a negative experience. Thank you for your feedback as it helps us ensure that our residents' expectations are better met in the future. We apologize for any miscommunication or inconvenience. If you have any further issues or concerns that you would like to discuss, please come by the management office. We would be happy to chat with you. Thanks again for your feedback. The Spoke Management
Frequently asked questions about The Spoke
How is The Spoke rated?
The Spoke has a 3.3 star rating with 314 reviews.
When is The Spoke open?
The Spoke is open now. It will close at 6:00 p.m.