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The Spoke
- Apartments
- Davis, CA
About this business
Location details
801 J St, Davis, CA, 95616, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
My experience with leasing at The Spoke has been unnecessarily strenuous. Management of the property is very slow to respond, and any response made is unprofessional and unhelpful. Hidden fees and other unannounced conditions are only explained and announced to you after you sign your legally-binding lease. My advice: stay away from these apartments.
Business response:
Josh, thank you so much for reaching out to us about your experience with our leasing team! While we're not certain when/if you are/were a resident, we assure you that this sort of approach to customer service is not acceptable at The Spoke, and we hope that you'll reach out with further information regarding your issues. We look forward to connecting with you further, and finding a resolve. We'd also like to add you can immediately get in touch with our mgmt. team at tcallanan@livethespoke.com, or by calling 530-756-2654.
I'll start by saying DO NOT LIVE HERE. I lived here from Aug 2017 to Aug 2018. These apartments are old and only seem somewhat nice because they throw some paint on the outside to make them seem presentable. Upon move in we noticed the shower head wasn't properly attached to the wall, we put in a repair request and they ended up replacing it which left us without a shower for 5 days, in the middle of summer. I thought "what a great start" and it didn't get better. During December the water heater to our building broke and le... read more
Business response:
Raul,We are disappointed to hear that you had a negative experience. Thank you for your feedback as it helps us ensure that our residents' expectations are better met in the future. We apologize for any miscommunication or inconvenience. If you have any further issues or concerns that you would like to discuss, please come by the management office. We would be happy to chat with you. Thanks again for your feedback. The Spoke Management
Frequently asked questions about The Spoke
How is The Spoke rated?
The Spoke has a 3.3 star rating with 300 reviews.
When is The Spoke open?
The Spoke is closed now. It will open tomorrow at 10:00 a.m.