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The Trilogy Apartments
- Apartments
- Belleville, MI
About this business
Location details
10910 Independence Ln, Belleville, MI, 48111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Great place Been here for a year and a half. Maintenance is always right on que when u have a issue and management and leasing are always there to help you if you need it
Verified Renter The Trilogy has been a great place to live thus far. Helpful staff, friendly neighbors, clean public spaces, & quick maintenance response time. However, the place is not without flaws. I have had challenges with how they collected rent, the drop-box is not reliable. They have since switched over to a completely electronic rental payment, which is much better. The staff was also good at handling the issue I experienced, I appreciated their professionalism.
Love it here! I love it here the staff is wonderful Josh n Stephanie and Alexis are great maintenance is friendly and prompt. I've lived here for 3 years
Business response:
Thank you for sharing your thoughts with us, Cicily! We're so glad to hear that you are continuing to enjoy your home here at The Trilogy. Our team strives to provide top-notch service at every opportunity and it's wonderful to know that Josh, Stephanie and Alexis have been so helpful to you. As always, we're only a phone call or quick trip to the office away if we can be of assistance in the future.
Mel Excellent place to call home. top notch amenities and friendly staff!
Business response:
Thank you for the kind words! We're delighted that you think so highly of The Trilogy, our resident amenities and dedicated team. As always, please feel free to give us a call or stop by the office if there is anything we can help you with.
RD Quit, peacefull place to live and environment seen comfortable. Balcony view just right.
Business response:
Thank you for taking the time to share your feedback with us! We're delighted to hear that you are enjoying your home here at The Trilogy and that our serene setting and comfortable environment have stood out to you. Please don't hesitate to let us know if our team can be of assistance to you.
Sam the Maintenance Guy Sam is an amazing maintenance worker for Trilogy. He came to my apartment 3 days in a row, once in the late evening, in order to fix or maintain occurring and reoccurring problems with our washer unit and a leak, that is now fixed, in our apartment. He is professional and prompt when responding to issues and I appreciate the time and effort he puts into solving these issues and even more so his response time. Overall Trilogy is a nice and quit apartment complex not only are the amenities very nice but... read more
Business response:
Thank you for the kind words, James! Each member of our team strives to provide exceptional service, so it is wonderful to know that Sam and our team have been so helpful in making your time here at The Trilogy worthy of 5-stars. As always, we're only a phone call or quick trip to the office away if there is anything we can help you with.
Verified Renter The office staff needs to communicate better with the residents. There is no clear communication and problems arise because of it. Also, there tends to be a lot of car crime at night as well as dark parking lots due to maintenance not replacing the streetlights.
Business response:
We are sorry to hear about the challenges you've experienced. We value open communication and the well-being of our community above all else. We take your feedback seriously and are committed to addressing your concerns. Please contact us at trilogypropertymanager@beztak.com for personalized assistance.
Current Resident This is my second time living here and the first year was great. The quality in the maintenance has gone down. They advertise having amenities, but half of it doesn't work. The grills are trash. On BOTH grills, only a third of the burners light. On top of that my Key Fob has NEVER worked for my building since I moved in and I've been here 3 months. They've reprogrammed it once and it still doesn't work. Also, they have an emergency exit in all the buildings but for the people that live in the back of the bui... read more
Business response:
We're sorry to hear that your second stay hasn't met your expectations. Your comfort and satisfaction are important to us, and we are committed to addressing your concerns. Please feel free to contact trilogypropertymanager@beztak.com so we can personally assist you.
Your vehicle and property is not safe! My vehicle was stolen off their property, and the police officer went to gather information off the camera and their cameras were turned off, multiple vehicles had been broken into and stolen. I contacted the property manager about the camera being off and she swears that their cameras are always on, her reason and I quote "Our camera glitches and are placed where there is blind spots, but our cameras are always on". Why would the police officer lie about the camera being off and the no... read more
Business response:
We're disappointed to hear about this. Please know that we don't take these situations lightly as our residents' comfort is absolutely critical to us. If you wouldn't mind, we would love to discuss this matter with you personally so we may aid in any way we can. Please reach out to us at trilogypropertymanager@beztak.com whenever you're able to. We look forward to connecting.
Frequently asked questions about The Trilogy Apartments
How is The Trilogy Apartments rated?
The Trilogy Apartments has a 4 star rating with 862 reviews.
When is The Trilogy Apartments open?
The Trilogy Apartments is open now. It will close at 6:00 p.m.