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The Trilogy Apartments
- Apartments
- Belleville, MI
About this business
Location details
10910 Independence Ln, Belleville, MI, 48111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Terrible This is the worst, I have been here two years and management has changed 3 times. No fire extinguisher s in apartments 1 in the hall foe 8 apartments.1 smoke detector per apartment. My bath tub is peeling,my blinds were broken and smoke stained when i moved in and was supposed to be replaced, still waiting. My carpet had pet stains and was suppose to be replaced still waiting i could go on.oh yeah my air conditioner has been blowing warm air for 10 days now reported it the first day still waiting. I HATE THIS PLACE!... read more
Business response:
We're very sorry that your experience with our community did not get off to a more positive start. We strive to respond to maintenance requests as promptly as possible, but response time may vary depending on the nature of the issue and the number of requests our team has received at the time. That being said, the upkeep of our homes and the satisfaction of our residents are top priorities for us. If there is anything that we can help you with at this time, please reach out to us here in the office and we'll be eager to offe... read more
Eh Didn't have a problem until new management came in. They increased rent almost $100 for nothing new. They took out our swimming pool and never installed a new one, so if anything, rent should be lower. Very noisy, can hear neighbors no matter the floor they're on. I would've recommended this place 2 years ago when we moved in, but I definitely wouldn't recommend it now. Oh, and they also tried keeping a package I ordered in their office and wouldn't give it to me. I had to walk in the back-room myself and find my name on ... read more
Business response:
Hi, Lizzy. We apologize for any inconvenience that our transition may have caused you, but hope that you're enjoying the changes and improvements that our new team has made to the community. If there is anything that we can help you with at this time, don't hesitate to reach out to us here in the office at your convenience.
can do so much better Bad place.PERIOD. Everything in your pretty little apartment will break. And when it does, if wont be fixed until weeks later. Everything is a janky job. The cheap paint on the walls, the shower handles fell off, the patio handle fell off. The central air unit is so OLD. Its costing me 100s to run my air.! The business office people are so mean and nasty. They care nothing about your experience living there. They just want their money, even when they are NOT holding up their end of the contract. I HATE ... read more
It is awful I have lived here 8 years, it was great. New Owners and it is really bad. They now have dogs. It is now like living in a kennel. One dog starts barking and howling and all of them start. If someone comes in the building all the dogs start going at it and it does not stop. Apartment does not follow there own Pet Addendum because the dogs are to be removed but they are still here. Two people have been bitten but the dogs are still here. The police told me to carry a bat to protect myself. It sucks here.
Business response:
Your satisfaction is very important to us and we appreciate your feedback. Please contact our manager Yvonne Palmer at 734-699-3555 so we can do more research for you. Thank you - Trilogy Management
Trilogy apartments belleville mi Very nice to the eyes, but so many problems and have only lived here 2 months. Horrible move in process. Constant ongoing problems to the shower not working more than three times. First time took them over a week to send someone out. Front desk and customer service completely rude hung up on multiple time. Was told they were going to come out at certain times in a day and failed to call or even show up. If you want a place where on your days off your stressing about things in your home that y... read more
Business response:
Your satisfaction is very important to us and we appreciate your feedback. Please contact our manager Yvonne Palmer at 734-699-3555 so we can do more research for you. Thank you - Trilogy Management
NO care for residents Maintenance & Management is awful!!! Even when its an emergency still takes 48 hrs to semi fix problems. Management doesn't seem to care about the residents, and all the staff SERIOUSLY needs training in customer service. Spoke with 3 different people and not one of them could even say sorry, or we apologize for the inconvenience!!! As a current resident before new management took over, they raised rent but haven't seen much updates, unless I move into an enhanced apartment?!?
Business response:
Your satisfaction is very important to us and we appreciate your feedback. Please contact our manager Yvonne Palmer at 734-699-3555 so we can do more research for you. Thank you - Trilogy Management
Better before new management Apt complex WAS nice for the price. New management increased rent by $140 without any updates, carports were free now they cost $15, and the new maintenance men do horrible work. I've been here for 4 years and can't wait to move.
Frequently asked questions about The Trilogy Apartments
How is The Trilogy Apartments rated?
The Trilogy Apartments has a 4 star rating with 862 reviews.
When is The Trilogy Apartments open?
The Trilogy Apartments is open now. It will close at 6:00 p.m.