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The Trilogy Apartments
- Apartments
- Belleville, MI
About this business
Location details
10910 Independence Ln, Belleville, MI, 48111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Verified Renter I would look elsewhere unless you are on your last leg and needing a loud roof over your head.
Verified Renter I love the clubhouse and the amenities, as well as, the layout of my apartment.
Verified Renter Everything was ok at first,Maintanance can do better with fixing things,ground up keep around apartments and entrance can be cleaner,door entrances doesnt lock.
Poor maintenance & customer service My apartment door was painted & there was no wet paint sign posted. My purse rubbed against the door & has paint smears on the leather. Instead of looking up the price of the purse & reimbursing me for the price of the purse or a similiar purse from the same store the manager tells me to provide a reciept for the purse or a cleaning bill. The paint cannot be removed without damaging the leather. They are putting their screw up on me rather than take responsibilty for the carelessness of th... read more
Business response:
We sincerely apologize for this incident and would like to make things right. Please contact our office directly to discuss this situation further in hopes of coming to an acceptable resolution. At that time, we would appreciate the opportunity to speak with you on how we can work together to help make your experience with our community as positive as possible moving forward.
Verified Renter Our sidewalk has been flooding for more than 3 years. Rent has gone up, not once have they shown us gratitude for renewing a lease. We have been falsely accused of having a grill on our balcony, and I have to use my time to clear my name. They promised a laundromat type usage in a nearby building, but are now turning it into a room or children's parties to rent. We have 1 washer and 2 dryers for 6 different apartments and now it is by their special card only instead of quarters. It seems like it's only about ... read more
Verified Renter Stay away if you value your safety, sanity, and money.
Very Corporate, not personable. I've lived here for a few years because they were cheaper than other apartments. Maintenance is good when they come, but often make mistakes. We received a few separate maintenance guys that complained about the work done by others. We got a notice saying we were in violation for a grill on our balcony, when we didn't have one. They said, "Oops, let's take that off your record, it must have been your neighbor's." This is not okay! Our front door has been broken for DAYS on end, you pay a secur... read more
Business response:
We sincerely apologize for any inconveniences that you've encountered and appreciate you bringing your concerns to our attention. We strive to offer a positive living experience to each of our residents and regret that this has not been reflected during your time here. We will certainly take your valuable feedback into consideration to help us improve and better serve our residents. If there is anything that we can help you with at this time in hopes of improving your experience as much as possible, or if you would like to d... read more
Verified Renter Called office staff last month (January) concerning dead smoke detector which beeped x 1 week. Called this month (February) concerning filthy breezeway floors, trash and thrown soda all over entry door, FOB key reader, and doorbell panel. Observed to remain filthy for weeks. The cleaning services at Trilogy building 10900 Lighthouse Dr. are subpar & unacceptable. Very disappointed at lack of quality and cleanliness that is lacking in the Trilogy Apartment Community.
Allows weed smokers not good for children I went to view an apartment....the smell of the hallway was very awful....all I smelled was weed....not a good impression at all. Changed my mind as soon as I left.... thought it wasn't allowed in the units. After a long day of work I wouldn't want to come home and keep smelling that same smell....just terrible!
Business response:
Though we appreciate your interest in our community, we're very sorry that your first impression was not more positive. We do not tolerate illegal activity on the grounds of our community and will be sure to utilize your valuable feedback to address this issue. We regret that you have chosen not to consider our community further, but wish you all the best in your housing search.
Frequently asked questions about The Trilogy Apartments
How is The Trilogy Apartments rated?
The Trilogy Apartments has a 4 star rating with 862 reviews.
When is The Trilogy Apartments open?
The Trilogy Apartments is open now. It will close at 6:00 p.m.