Amazing team
They have done such amazing work, Brandon and the other maintenance team members as well as the office staff have been so dedicated to improving the property!
Business response:
Thank you for your feedback. We're glad you've had a great experience with our team! Have a great day!
Very nice place
The property is well maintained and very clean.
Business response:
Thank you for your review. We're happy you enjoy our well-maintained and clean community at The Village on University. Have a great day!
They are very kind and very helpful because when we told them we had to pay our rent half and half they let us. When we had a incident and had to change our door knob they had change the day I asked and they gave us two new keys.
Business response:
Bryanna, thank you for taking the time to share your experience with The Village on University. We are thrilled to hear that you found our team kind and helpful and that we were able to accommodate your payment needs. We are always here to help and strive to provide exceptional customer service.
Thank you for choosing The Village on University as your home, and we look forward to continue serving you in the future.
The Village on University Team
Great place
Nothing but good. Friendly staff. Especially Assistant Manager
Business response:
Thank you for taking the time to leave us a review. Have a great day!
Great place to live has the best staff here. Always able to help or offer a alternative. Also pool is one of the best amenities here.
Business response:
Thank you very much for your review, Lyle! We are glad you had a pleasant experience with your apartment and our staff. We can't wait to get better weather so we can open the pool! Have a great day!
The Village on University Team
I’m honestly kind of shocked by some of these reviews. Me and my fiancé have lived here for 4 months now and maintenance requests have always been completed in a timely manner, maintenance men are nice and always have called to check if they could enter our apartment, we haven’t had any issues with mold or leaks, our neighbors aren’t noisy, our lawn and the grounds near our building are kept mowed and cleaned up (some other buildings near have lots of garbage and messy dumpster areas).A couple minor complaints we have is tha... read more
Business response:
Thank you for taking the time to leave a review, Parker! We will share your notes with maintenance to let them know to keep up the great work. We are working on getting screens but are running into issues. We hope this will be resolved soon. Thank you again. Have a great day!
The Village on University Team
Very clean
I toured the apartments looking for a 2 bdrm and I was satisfied with the cleanliness of the facility.
Maintenance men are amazing!
Recently visited and was blown away with how well the maintenance man handled a situation quickly and professionally! Leak happened not only did they show up quick he was in and out with it fixed probably! This property is lucky to have a maintenance team like they do!
The new owners are stepping up
Since Fairlawn took over you can see the difference. They cleaned it up, added good lighting, and a dog park. Way to step up and add value to the property
Google reviews (156)
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