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The Village on University
- Apartments
- Peoria, IL
About this business
Location details
6516 N University St, Peoria, IL, 61614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedThey are very kind and very helpful because when we told them we had to pay our rent half and half they let us. When we had a incident and had to change our door knob they had change the day I asked and they gave us two new keys.
Business response:
Bryanna, thank you for taking the time to share your experience with The Village on University. We are thrilled to hear that you found our team kind and helpful and that we were able to accommodate your payment needs. We are always here to help and strive to provide exceptional customer service. Thank you for choosing The Village on University as your home, and we look forward to continue serving you in the future. The Village on University Team
RecommendedGreat place to live has the best staff here. Always able to help or offer a alternative. Also pool is one of the best amenities here.
Business response:
Thank you very much for your review, Lyle! We are glad you had a pleasant experience with your apartment and our staff. We can't wait to get better weather so we can open the pool! Have a great day! The Village on University Team
RecommendedI’m honestly kind of shocked by some of these reviews. Me and my fiancé have lived here for 4 months now and maintenance requests have always been completed in a timely manner, maintenance men are nice and always have called to check if they could enter our apartment, we haven’t had any issues with mold or leaks, our neighbors aren’t noisy, our lawn and the grounds near our building are kept mowed and cleaned up (some other buildings near have lots of garbage and messy dumpster areas).A couple minor complaints we have is tha... read more
Business response:
Thank you for taking the time to leave a review, Parker! We will share your notes with maintenance to let them know to keep up the great work. We are working on getting screens but are running into issues. We hope this will be resolved soon. Thank you again. Have a great day! The Village on University Team
RecommendedI'm happy to see that the facility is taken care of and updates are constantly maintained.
Business response:
Thank you so much for your review Kim!
RecommendedI was there visiting a friends and like to see that they have a new playground and a dog park
Business response:
Thank you so much for taking the time to leave this review for us! The playground and Bark Park are additions we are very proud of, and we are excited to continue adding to our community amenities in 2021!
RecommendedBeen on the property recently. Great updates. Driving through to see new updates and spoke to a maintenance guy that was very nice, informative and personable. Seems like a well maintained place to live!
Business response:
Thank you so much for taking the time to leave this! It's great to hear that the work we've done is noticeable to our visitors as well!
Recommended5/5. I know someone living here and they really appreciate how prompt the maintenance team is to issues that arise in their apartment!
Business response:
It's great to hear that our team's efforts are even seen by visitors here! Thank you so much for leaving this review for us!
RecommendedAshley in office is awesome she does a great job in her job what an asset. Friendly, helpful and just a fun person to talk to very Knowledgeable. The owner how ever really need to get some things done in the buildings . My laundry room always floods every time someone does laundry. I don’t know how hard it is to get a bigger pvc pipe for draining is however this is crazy.
Business response:
Hi, Dawn. Thank you for the recommendation. We are so glad to have Ashley as a part of our team! Have a great day!
RecommendedFrom my first interaction with Ashley in the front office it was clear that she put my needs front and center in finding me a new place to call home. Ashley was very efficient and took great strides to communicate with me in person and via phone when my unit was ready for move in. She addressed all of my questions and concerns. Her professionalism and courteous customer service made The Village on University an easy choice for my new home.
Business response:
Hi, Jennifer. Thank you for the recommendation. We're so glad Ashley was able to find you the perfect apartment to call home and made the process a great one! Have an amazing day!
Frequently asked questions about The Village on University
How is The Village on University rated?
The Village on University has a 4.1 star rating with 370 reviews.
When is The Village on University open?
The Village on University is closed now. It will open at 9:00 a.m.