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The Village on University
- Apartments
- Peoria, IL
About this business
Location details
6516 N University St, Peoria, IL, 61614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedMy girlfriend and I love!
Business response:
Hey Victor! We are happy to hear you are enjoying your new apartment!! Thank you for the review!
Worst living experience of my entire life. Every single day I am in distress over having incredibly noisy neighbors, stomping that shakes the entire apartment & an office that won’t do anything about it. They simply do not care if you are happy or feel safe living at their complex. Between letting criminals stay in apartments when they are not on the lease even when you yourself have to pass a background check to sign a lease & ignoring noise complaints, I would not recommend living here. Ever. Several times our water has be... read more
Been here three years this they have gone through 3 office managers Jamie was the manager before the most recent one witch is now. Jim so far Jim has been a the better out of the three they have hired but they need new maintenance team last crew did the pictures of my dry wall it looks like crap couldn’t even paint it to match my wall they have left garbage in my apartment now we have two new maintenance guys who are brandon and Jason they are nice people but they have zero experience doing any construction work couldn’t ev... read more
Business response:
Brandon, thank you for your review. We're sorry we did not meet your expectations. We will be reaching out to you via email to discuss this further. The Village on University team
I am not going to say why I wouldn’t recommend, just know it isn’t a place that cares about the people that live there. I am tired of not telling what really happened so here it is. In June I had a c-section and when I was released from the hospital, I went to the apartment and there was no running water. I searched all of the emails and nothing from them about turning off the water for anything. Luckily I had someone that was able to go and get fresh water. I was unable to flush the toilet which if you had a baby would unde... read more
Business response:
Tena, we are sorry we did not meet your expectations. We would be happy to discuss this in more detail offline. Please get in touch with us at leasing@thevillageonuniversity.com. The Village on University Team
I would NEVER IN MY LIFE RECOMMEND ANYBODY LIVE HERE! We lived here for four months. FOUR out of a 12 month term lease and broke our lease because of how terrible this complex is. We even tried to ask if we could just be transferred to a different floor and they flat out told us no, because we haven’t been here for a year. I wouldn’t even recommend anybody be here for a year. They don’t care about tenants and their issues or try to help them in any way. We’ve had water in our apartment twice, the first time was the first nig... read more
Business response:
Natalie, we are sorry to hear this. Please be on the lookout for an email. A member of the corporate team will be reaching out to you regarding your review. The Village on University
Worst apartment complex I've ever stayed at!!!!Constant leaks, mold issues at SEVERAL buildings, garbage everywhere, my mailbox is nearly impossible to get into, the laundry rooms are disgusting & trash is over flowing onto the floor. My ceiling in my bathroom caved in from water damage & it took them over a month to repair it. I was paying $670 a month but wasn't able to shower in my own apartment due to safety concerns because there were electrical wires and cords hanging out of my ceiling over the shower head. The leasing... read more
Business response:
Kelsey, we are sorry that we didn’t meet your expectations. Our team will investigate these matters and reach out to you with an update. Update: Please be on the lookout for an email. A member of the corporate team will be reaching out to schedule a phone call with you regarding your review. The Village on University Team
DO NOT LIVE HERE!!!!!!!! They don't even deserve one star. I have no words to express the suffering I experienced while at the village on university. We have many photos to prove this. I have no idea where to begin..... 1. Park is full of dog poop, (no one picks it up), no pool or exercise room as advertised, the laundry facility doesn't work and takes 5-6 hours to dry. Waist of $. The maintenance was nice and kind, but never correctly fixed anything. We didn't have hot water for 5 months. It took them multiple tries to fix ... read more
Business response:
We are sorry that we did not meet your expectations. Our team will investigate these matters and reach out to you with an update. Update: Thank you for your feedback. We are sorry to hear you had these issues. We were unaware that you did not have hot water for that long. We would have sent out our team ASAP to resolve this. We understand there were boil orders and let the residents know via email. We hope that we had the correct email on file while you were living here. Before the boil order was lifted, the water was teste... read more
To say the least, i feel like little 19 year old me could run this place better than management. To start off, the communication is terrible. I definitely do NOT recommend to young adults looking for a good first apartment. Your requests will go unheard and the office will treat you like you’re inconveniencing THEM, as if it’s not their job. And let’s not get started on the “maintenance”, who came to “work on my bathroom sink” (and leave brown chunks of IDK WHAT all in my bathtub and toilet paper everywhere on the floor oh a... read more
I had the WORST experience I’ve ever had being a paying customer/tenant somewhere. Your requests will be put on the back burner till it’s convenient for them or you forget about it. Maintenance orders will be cancelled or marked as “completed”. Keep in mind “completed” to them either means bandaged or not even half completed. Multiple times maintenance has caused more problems than they have fixed. The most recent being our heat going out on a Monday morning, maintenance coming to fix it that day, breaking my condensation pi... read more
Business response:
Joe, We are sorry that we didn’t meet your expectations. Our team will investigate these matters and reach out to you with an update. Update: Joe, we're sorry for the delay in completing your maintenance request. You requested that you be present when maintenance is in your apartment. Due to this, there is an additional delay to coordinate a time to complete the request. We have received duplicate work orders from your apartment and have canceled these requests. We will do better at communicating this with you if we receive... read more
Frequently asked questions about The Village on University
How is The Village on University rated?
The Village on University has a 4.2 star rating with 392 reviews.
When is The Village on University open?
The Village on University is closed now. It will open tomorrow at 9:00 a.m.