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The Village on University
- Apartments
- Peoria, IL
About this business
Location details
6516 N University St, Peoria, IL, 61614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
worst run apartment complex in peoria! we have been loyal tenants for over a year and they are throwing us out because we knocked on the office door and asked why our maintenance requests were being marked as done when they weren’t attending to them. we are now responsible for all their ignorance. save your time and money as we will be taking this to court! not worth the headache of management and maintenance.
Business response:
Libby, We are sorry that we didn’t meet your expectations. Our team will investigate these matters and reach out to you with an update. Update: We're sorry to hear this. Our offices are not open for walk-in traffic. Our team is available for in-person meetings by appointment. You can schedule a time to meet the team at leasing@thevillageonuniversity.com. We have received duplicate work orders from your apartment and canceled the duplicates. We will do better at communication this moving forward. Thank you, The Village on... read more
Worst place to live in the entire world. They don’t anwser phones. The maintenance doesn’t care. The office doesn’t anwser nor ever have anyone in office. My apartment has flooded completely 3 times and I’m losing everything but they don’t care they just let water sit and don’t fix the main problem. my apartment constantly has mold growing, they get rid of it but it comes back right away. It’s gross here and they just truly don’t care. I’ve paid my rent before the 1st every month and I just keep having more and more problems... read more
Business response:
Thank you for your feedback, Breanna. We're terribly sorry to hear about this. We are currently working on a fix to prevent this from happening moving forward. Our maintenance team and vendors have been out every day to do water extraction and leave fans to make sure things are dry. Our vendor is figuring if drywall needs to be replaced. The unit is checked daily for moisture. We will continue to keep you updated on the progress via email. The Village on University Team
the apartment has paint on the floor, grease on cabinets and stove, rain is coming IN through the patio door, the problem is the gutters above and management says they're not ready to fix them so when it rains, I get a wet living room. Whoever cleaned the apartment should be fired. Kitchen vent is full of grease and dirt. No one should live in the conditions the apartment is in. Super old Roper stove. No updates or fresh paint, well, there's the dried globs of paint on the floor. How can they just not fix the gutter and let... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Mary. We are sorry to hear about this. We would love to discuss and remedy this issue with you, but we do not show that you live at The Village on University. Please get in touch with us at leasing@thevillageonuniversity.com, and we'd be happy to help you out. The Village on University
tldr: DONT MOVE IN HERE YOU WILL REGRET IT!!!! the staff really don’t seem to care about making things right for people who are experiencing problems and maintenance men who just WALK INTO YOUR APARTMENT UNANNOUNCED. lots of run around answers, you have to hound them to get anything accomplished and it normally doesn’t happen, and all the issues seem to repeat themselves over and over. 0/10. do not recommend. (i’d recommend reading the whole thing though lot of fun things that happened in my time there) UPDATE: i have move... read more
This is by far the worst place I have ever lived. I moved in on July 15th, it hasn't even been 2 months, and I regret it ever since. Within 3 days, my dog became extremely infested with fleas. I have had to spend over $100 on flea bombs, medication for my dog, etc. I did NOT have fleas prior to moving in. I was told by management that a pest control came out and "searched" for fleas in the common areas. They clearly didn't search hard enough. I have neighbors that scream and fight at all hours of the day/night. I have an 8... read more
Business response:
Hi, Bailee. We're sorry you're experiencing issues at the community. We will be reaching out to you personally about the items you mentioned.
The new owners are crooks and they are skyrocketing rent prices. They are upping our rent by $125/month not to mention adding additional fees for everything. They are doing this without any improvements to the property. You don't wanna live here!
Business response:
Hi Michael - We are so sorry that your experience was not better with us. While we are bringing rents to a market price, we are continuing to use that income to improve infrastructure, remodel and update apartments, add security, bring in a new Bark Park (which just opened last week!), repair the pool scheduled to be ready this summer, and so much more. As the new management for the new owners, we want to do everything we can to improve The Village On University so that it's a comfortable and welcoming home for all of our re... read more
Frequently asked questions about The Village on University
How is The Village on University rated?
The Village on University has a 4.2 star rating with 385 reviews.
When is The Village on University open?
The Village on University is open now. It will close at 5:00 p.m.