Thrive Pet Healthcare - The Heights

Raeauna B. 

on Yelp

9 years ago

I've taken my dog here a few times. Each time the problem gets resolved but I never feel like they really care. The visit is always rushed, even when there's barely any customers. I came in today, a very slow Friday afternoon and it seems that there were only 2 people working. The receptionist and a nurse. I walked in and they both saw me, the receptionist smiled but said nothing, and they both went into the patient room. All I wanted to do was pick up some flea/tick medicine, and she didn't even say she'll be with me in a m... read more

Ashley A. 

on Yelp

9 years ago

I'm updating my review from 5 stars to 1. I brought a rescue puppy in here October 2016 and they were so sweet and took good care of her. Unfortunately I had to give her away and now I have a new lab puppy and these guys put me through the ringer. Didn't give her her appropriate puppy vaccines in a timely manner (which I'm now having to give her a second time and pay for them a second time with another vet). On top of that, they have given her multiple medicines for a tapeworm that never went away (just trying to get money o... read more

Brad D. 

on Yelp

10 years ago

Have used in Austin. Visiting Houston for holiday weekend and my dog is not feeling well. It's not an emergency but seeing how a vet I use in another city also has a location here I wanted to have her looked at. Also they have posted "walk ins welcome". Just know that this means walk ins welcome if we choose to see you. Zero consideration for a sick pup that they have all her info for. The Dr was too busy with her appointments that we were not even offered to wait and they would fit us in. Usually what a walk in would mean. ... read more

Dutchiethegreat B. 

on Yelp

10 years ago

I was really disappointed in the level of service I received, they took my dog in the back and did everything back there. The vet tech came and spoke to me about running a test but couldn't answer a basic question I had. The vet comes out at the last minute for maybe five minutes, I wasn't given an option for flea/heartworm meds I was given what they wanted to give me. I wanted to give this place a try because I have been to the Corner Vet who is comparable to them but the Corner Vet doesn't treat illnesses or injuries. I wi... read more