Thrive Pet Healthcare - The Heights

Autumn S. 

on Yelp

4 years ago

I tried to book an appointment for a cat spay, but there was no pricing information on the website. When I called them, they refused to tell me any specific pricing info and said I couldn't book a spaying appointment outright without doing a "consultation" first. For a clinic that calls itself "affordable" it really seems like they're just trying to bilk their customers for all they're worth. Every other vet I've ever seen will at least give you a price range for their services and won't force you to book additional appointm... read more

Arianna M. 

on Yelp

5 years ago

I went to this location because I have a friend that worked at Thrive but at a different location and she had nothing but good things to say about HER location. I have been taking my dogs (2-chihuahua and Maltese) to this clinic for 3 months and today will be the last time I ever go to this location. They have been overdosing my dog on heart worm medication which can ultimately lead to seizures. At my initial visit, I got a 6 month supply of triheart heart worm medication for them to share and each got 1 month of simparica. ... read more

Rose Y. 

on Yelp

5 years ago

Brought my cat in because she has a UTI (I know this because she was having these problems earlier this year) I made an appointment and brought her in. I requested fir her to get an x-ray to make sure she has no stones. 2 minutes later they bring her back out telling me she needs to go to the ER. After just feeling her stomach- no running tests or anything. Which they made it seem like something serious. So I went to the ER and like I already expected all the ER gave her was antibiotics and pain medication. Which I could hav... read more

Amy J. 

on Yelp

5 years ago

I just called to get a pricing range on what it could cost me to get my dogs teeth cleaned, who is three years old. The person that answered the phone said that every vet here charge some thing different. She said she couldn't even give me a starting price point or a range. Why was I able to call five other vets and get a price range and not here? I understand it's not going to be exact because there's a potential that my dogs teeth could have issues but to not be able to supply a pricing for general teeth cleaning if there'... read more

Loraine P. 

on Yelp

5 years ago

Dr. Smolik was wonderful! HOWEVER, the vet techs and people who work the front desk are AWFUL!! They are full of BAD attitudes and bad information about the "Thrive Plus Membership". They constantly act like I am an interruption in their day. I have watched them with others and have discussed this with others outside the clinic. The staff act as if this is a real bother and pain to provide information. When you ask them an additional question their first response is I don't know! If you ask them to go find out, their attitud... read more

Jolynn E. 

on Yelp

5 years ago

I scheduled an appointment for my senior English bulldog for shoulder arthritis and had to wait two weeks to get an appointment. At the time of my departure from my home to head to the appointment, the weather changed drastically and started to rain hard. I live 7 mins from the Thrive Oak Forest location but it took a tad bit longer to arrive than anticipated because I had to somehow figure out how to carry my 50# dog to the vehicle without falling or tripping in the rain. Once that was done, I proceeded to make my way an... read more

Ellie K. 

on Yelp

5 years ago

The front desk person has no compassion for the animals and is cold, rude, and condescending. I will not be returning 

Mike B. 

on Yelp

5 years ago

Don't let the name fool you... this place is NOT "affordable". it cost me $250 to get my kitty vaccinated including $30 each time (3 visits=$90) for the Dr. to perform the shot! Vaccines are pennies at cost and a trained monkey can perform them no problem. These prices are pure robbery. I thought I was getting a kitty package on the first visit. Turns out each visit is its own package and it takes 3 "packages" to vaccinate a cat. Also, Annie Lennox, up at the front desk should only be allowed to talk to the animals as cle... read more

Yosselin P. 

on Yelp

7 years ago

$530 for a dental cleaning for my dog. Will definitely not come back here anymore. They charge per tooth whether it be a minor, moderate, or major extraction on top of their whooping base fee of $280 for the dental cleaning. Save your money and go else where for dental cleanings. Who ever comes up with these prices needs to go to jail for robbery. And on top of the absurd pricing, getting an appointment for a dental cleaning can take well over a month. They did not even have the decency to call me before extracting EIGHT tee... read more