This profile has been claimed by the business owner or representative.
18411 LBJ Freeway, Mesquite, TX, 75150, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
Tyler was friendly and helped me with all of my cars needs. The team was efficient and did a great job!
Business response:
We're so happy to hear your experience was excellent! Thank you for mentioning Tyler's friendliness and attentiveness – we'll be sure to pass on your kind words. It's fantastic to hear the entire team was efficient and did a great job taking care of your car's needs. That's exactly what we strive for! Thank you for choosing us, and we look forward to seeing you again next time your car needs some TLC.
Great service as always. Even though I had a longer wait than usual they did a great job. Thanks
Business response:
We're happy to hear you continue to experience great service at our dealership! We sincerely apologize for the longer wait time than usual during your recent visit. We understand that your time is valuable, and we're always working on improving our scheduling and efficiency to minimize wait times. Thank you for your patience and understanding. We appreciate your continued business!
Everyone was helpful and easy to work with. Very happy with my purchase and the service.
Business response:
We're so glad to hear everyone on our team made your car buying experience a breeze! We appreciate you mentioning that both our sales staff and service department were helpful and easy to work with. Our goal is to make the entire process smooth and enjoyable, so your feedback is much appreciated. Congratulations on your new purchase, and we're happy you're happy! Please don't hesitate to reach out to our service department if you have any questions as you get to know your new car.
This is my second purchase from Town east ford over the years, and each time the experience has been top-notch. Farle Lutian, my sales contact is always professional, friendly, and never pushy. The financing team (Anuj Singh)business manager is also great, and they work hard to find the best rates and options for their customers. Antonio Aguirre the sales manager is amazing as wel! I can't recommend this dealership enough!" Excellent and if i can give 10 stars , I would ! Thank you from the bottom of my heart
Business response:
Thank you so much for the fantastic review! We are thrilled to hear that you've had not just one, but two top-notch experiences at Town East Ford! It means a lot to us that you keep coming back. We take pride in having a professional, friendly, and helpful team, and we're so happy that Farle, Anuj, and Antonio all exceeded your expectations. Farle's no-pressure sales approach is something we strive for, and Anuj and Antonio's dedication to finding the best financing options for our customers is truly commendable. We apprecia... read more
Very Perfessional and on point step by step and very patient went over everything highly recommend to anyone
Business response:
We're so impressed to hear about your experience! At Town East Ford, thoroughness and patience are key to us, and it sounds like our team delivered exceptional service. We're glad they went over everything with you step-by-step. Thank you for the high recommendation, it truly means a lot! We look forward to exceeding your expectations again soon.
I have purchased many cars over the years - Farle Lutian from Town east ford is by far the easiest and most knowledgeable person to work with. His passion in the car shows - he doesn’t mess around with cars that have any red flags or cut corners when it comes to selling high quality, solid cars at a good price. I felt he had my best interests in mind, wasn’t pushy or aggressive whatsoever. Highly recommend working with Farle to buy your next vehicle! Anuj Singh the business manager was instrumental in acquiring my loan . Ant... read more
Business response:
Thank you so much for the fantastic review! We are incredibly happy to hear that your experience at Town East Ford was exceptional, especially since you've purchased many cars in the past. It means a lot to us that you consider Farle to be the best you've worked with! Farle's passion for cars and commitment to quality are truly admirable. We're lucky to have him on our team, and we know our customers appreciate his no-pressure approach and focus on finding the right car for their needs. Anuj's dedication to securing you the ... read more
The service advisor was very friendly, and the service was sorter than anticipated, would recommend.
Business response:
Thank you for the 5-star review! We're thrilled to hear that you had a positive experience at our service center. We appreciate you mentioning that our service advisor was friendly and helpful. We strive to provide excellent customer service, and it's great to know they exceeded your expectations. We're also happy to hear that your service was completed faster than anticipated – we know your time is valuable! Thank you for recommending us! We look forward to seeing you again soon.
Fast friendly and complete service. I didn't have to wait at all. The whole experience was pleasant. From my first phone call t9 the final checkout and several steps in between.
Business response:
Thank you so much for the fantastic 5-star review! We're delighted to hear that your entire experience, from your first phone call to the final checkout, was pleasant, fast, and friendly. We strive to make the entire service process, from the initial contact to completion, efficient and enjoyable for our customers. We appreciate you recognizing our friendly staff and the fact that you didn't have to wait at all. Thank you for choosing us! We look forward to seeing you again soon and providing another exceptional service expe... read more
Blake is very knowledgeable and took the time to explain everything about the vehicle and the purchase. I am planning on purchasing another vehicle from him again. Highly recommended him to my friends and family..
Business response:
Congratulations on your new car! We're thrilled to hear that Blake provided exceptional service and made the purchase process informative and enjoyable for you. We know how important it is to have a knowledgeable salesperson to answer your questions, and we're so happy Blake could exceed your expectations. Thank you for recommending Blake to your friends and family! That's the highest compliment we can receive. We look forward to seeing you again in the future, perhaps to help your friends and family find their perfect vehic... read more
Town East Ford has a 4.4 star rating with 11,982 reviews.
Town East Ford is closed now. It will open tomorrow at 8:30 a.m.