This profile has been claimed by the business owner or representative.
Town East Ford
- Car Dealers
- Mesquite, TX
About this business
Location details
18411 LBJ Freeway, Mesquite, TX, 75150, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
Blake was wonderful he help me the whole way on purchasing my dream car. Thank you Blake & Jr Happy customer 🫶🏾
Business response:
Congratulations on your dream car! We're thrilled to hear that Blake provided exceptional service and helped you throughout the entire process of purchasing it. We know how important finding the right car can be, and we're so happy Blake could make it a positive experience for you. We wish you many happy miles in your new car!
Always get me in quickly, out quickly and is always a pleasure dealing with the people there.
Business response:
We're so glad you enjoy your experience at our business! Efficient service and friendly staff are important to us, and we appreciate you recognizing both. Thanks for choosing us!
Really helpful and keep me in the loop on everything dealing with my truck. Excellent!
Business response:
We're so glad to hear our team was helpful and kept you informed throughout the process of dealing with your truck! Excellent communication is important to us, and we're thrilled we achieved that for you.
Service was good although the problem still persists the wireless connection continues to disconnect..Tyler was always friendly.
Business response:
Thank you for your review! We appreciate you recognizing Tyler's friendliness and the quality of service you received. We understand that while the service experience itself was positive, the Wi-Fi connection issue is unfortunately persisting. We apologize for the continued frustration this must be causing. Our goal is to always resolve customer concerns completely. At your earliest convenience, please reach out to our Service Director, Mike Smith, at Msmith@towneastford.com, to discuss this further. Thank you for your patie... read more
This was the first dealership in my area that had a Ranger available to test drive. I had planned to order one thru the local dealership in my town, but the salesman at Town East was so nice and helpful, and great to work with that I decided to go ahead and order thru him.
Business response:
We're so glad to hear that we had the Ranger you were looking for and that our salesman provided such a positive experience! Having vehicles available for test drives is important to us, and we're thrilled it helped you make an informed decision. Thank you for choosing Town East Ford – it means a lot to us that you switched dealerships. We look forward to working with you throughout the ordering process and getting you behind the wheel of your new Ranger!
Has been very helpful since I purchased my truck in 2007. Ms Crista Harris is always very helpful.
Business response:
Thank you for your feedback! We are so glad that Crista was able to assist you.
Very friendly and very helpful service and sales departments. I was an hour early to an appointment and they took my truck in ahead of time and finished at my scheduled appointment time.
Business response:
Thank you for the fantastic review! We're thrilled to hear that both our service and sales departments were friendly and helpful. It's great to know they made you feel welcome and valued. We appreciate you mentioning that we were able to accommodate your early arrival. Whenever possible, we strive to be flexible and efficient to serve our customers' needs. It's rewarding to know that we were able to get your truck in ahead of schedule and finished by your original appointment time. Thanks again for choosing us!
I've already responded. Crista was wonderful. The maintenance on my vehicle was completed in a timely manner and I'm pleased with the customer service
Business response:
Thank you for the terrific review! We're thrilled to hear that Crista provided excellent customer service and your vehicle's maintenance was completed promptly. Crista's dedication to customer satisfaction is a valuable asset to our team, and we'll be sure to pass your compliments on to her!We're also happy to hear you're pleased with the timeliness of the maintenance. Thanks again for choosing us!
Tyler was extremely helpful and attentive to all my questions. He was courteous and professional when describing what was wrong with my vehicle and when delivering my car when repairs were completed. I wish I had that kind of experience at all other establishments!
Frequently asked questions about Town East Ford
How is Town East Ford rated?
Town East Ford has a 4.4 star rating with 11,982 reviews.
When is Town East Ford open?
Town East Ford is closed now. It will open tomorrow at 8:30 a.m.