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Town East Ford
- Car Dealers
- Mesquite, TX
About this business
Location details
18411 LBJ Freeway, Mesquite, TX, 75150, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
Every area I worked with at Town East Ford was helpful and friendly. I appreciated their patience and interest in me as a customer.
The whole experience was pleasant and enjoyable! Farle, Lance and Cas went above and beyond to get me in the vehicle I wanted! Thank you so much for helping get my MachE! Will refer family and friends!
Business response:
Thank you for sharing your wonderful experience with us! We are thrilled to hear that your visit was both pleasant and enjoyable. It's fantastic to know that Farle, Lance, and Cas provided exceptional service and worked hard to help you get into the Mach E you wanted. Your kind words about our team going above and beyond truly mean a lot to us. We appreciate your trust in Town East Ford and are honored that you would recommend us to your family and friends. Congratulations on your new vehicle!
Travis was very knowledgeable about the car we were looking to purchase and helped get us a great deal for the car we were trading in. Thank you for your patience with us (and the chips and water while we waited!).
Business response:
Thank you for taking the time to share your experience with us. We are thrilled to hear that Travis provided you with excellent service and demonstrated his expertise about the vehicle you were considering. It sounds like he was able to help you secure a wonderful deal on your trade-in as well. We appreciate your patience during the process, and we are glad that the refreshments helped make your wait more comfortable. Your feedback means a great deal to us, and we look forward to serving you again in the future.
Best experience I’ve ever had at any establishment. Great salesman and great finance department. Anuj, amazing. Ford, amazing. The truck, amazing. I could not be happier or more satisfied with my experience at Town East Ford.
Business response:
Thank you for sharing your wonderful experience with us! We are thrilled to hear that you had such an outstanding visit and that it exceeded your expectations at any establishment you have been to before. It brings us great joy to know that our sales team and finance department provided you with exceptional service throughout your experience. We appreciate you recognizing the excellent work of our team members who helped make your visit so memorable. Your satisfaction with both the service you received and your new truck mea... read more
Took longer than expected, as they were quite busy, but Sebastian and Cas made the experience smooth and painless.
Business response:
Thank you for choosing Town East Ford for your service needs. We understand that waiting longer than expected can be frustrating, especially when you have a busy schedule. It's wonderful to hear that Sebastian and Cas were able to make your visit smooth and stress-free despite the extended wait time. We truly value team members who go above and beyond to ensure our customers feel taken care of. Your feedback about both the wait time and the excellent service helps us continue to improve while recognizing the staff who make a... read more
Hasan is an exceptional person to work with. I didn’t have an appointment set and he welcomed me as I got off my truck. He listened, and gave me options until we found what I was looking for and him and Anuj were able to get me in my new truck. I 100% recommend this team!
Business response:
Thank you for taking the time to share your wonderful experience with us! We are thrilled to hear that Hasan provided such outstanding service from the moment you arrived. It's fantastic to know that he took the time to listen to your needs and worked with you to explore different options until you found the perfect truck. We're equally pleased that Anuj was able to contribute to making your experience seamless. Your recommendation of our team means everything to us, and we appreciate your trust in Town East Ford. We look fo... read more
He was very knowledgeable about the car we were in the market for and showed us all the options available to us.
Business response:
Thank you for taking the time to share your experience with us. We are thrilled to hear that our team member provided you with thorough information about the vehicle you were considering and took the time to walk you through all your available choices. At Town East Ford, we believe that having comprehensive knowledge about our vehicles and presenting customers with clear options is essential to helping you make the best decision for your needs. Your feedback reinforces our commitment to providing helpful and informative serv... read more
We appreciate town east ford I have purchased several vehicles and love the experience. Bertha was awesome!!
Business response:
Thank you for taking the time to share your experience with us! We are thrilled to hear that you have had such positive experiences with multiple vehicle purchases with us. Your loyalty means the world to us, and we are delighted that you continue to choose us for your automotive needs. We will be sure to let Bertha know about your wonderful feedback - she will be so pleased to hear how well she took care of you. We truly value customers like you who appreciate the service we strive to provide every day.
Cesar is a great salesman definitely made the buying experience and dealer better than expected
Business response:
Thank you for taking the time to share your feedback about your experience. We are pleased to hear that Cesar provided excellent service and made your car buying experience better than you expected. Our team works hard to ensure every customer has a positive experience, and it sounds like Cesar delivered on that commitment. We are, however, concerned about the overall rating of your review, and would love to speak with you to learn what we could have improved upon during your visit. At your convenience, please reach out to L... read more
Frequently asked questions about Town East Ford
How is Town East Ford rated?
Town East Ford has a 4.4 star rating with 11,662 reviews.
When is Town East Ford open?
Town East Ford is open now. It will close at 8:00 p.m.