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Town East Ford

4.4

About this business

Location details

18411 LBJ Freeway, Mesquite, TX, 75150, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat8:30 a.m. to 8:00 p.m.
SunClosed
4.411,408 reviews
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Jay's profile image
Jay 
4 months ago

The dealer had a great selection of the newest expeditions. Hasan was easy to work with. 

Business response:

Thank you, Jay! We’re thrilled to hear you loved our selection and had a great experience with Hasan. We appreciate your feedback and look forward to helping you again in the future! 

Veronica Cavazos's profile image
Veronica Cavazos 
4 months ago

We had such a great experience with Ethan! He's professional, friendly and he made our whole buying process great! We would definitely drive 4 hrs again to buy another vehicle from him! We enjoyed his down to earth personally and never once felt pressured, he did all he could to get us the best deal! Cass with finance, also delivered great customer service and did everything possible to get us the vehicle we wanted! 

Business response:

Thank you, Veronica, for your wonderful feedback! We are thrilled to hear about your positive experience with Ethan and Cass. Our team strives to provide a professional and friendly atmosphere, and it’s great to know that you felt supported throughout your buying process. We appreciate your willingness to travel for our services and look forward to assisting you again in the future. 

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dpf94 
4 months ago

From first contact to finalizing the deal, Town East Ford was great to work with. They were very transparent with me up front and we didn't have to do the typical back and forth game. 

Business response:

Thank you for your fantastic review! We are thrilled to hear that your experience with us was seamless from start to finish. Transparency is a key value for us, and we’re glad it made a positive impact on your car-buying journey. We appreciate your feedback and look forward to serving you again in the future! 

Cziffra's profile image
Cziffra 
4 months ago

Travis is amazing. He made sure to get me in the car that I wanted. I was really anxious, but Travis made the buying process really easy. 

Business response:

Thank you for your wonderful feedback! We are thrilled to hear that Travis provided you with an exceptional experience and helped ease your anxiety during the buying process. Our team is dedicated to ensuring that every customer finds the perfect vehicle, and it's fantastic to know that we met your expectations. Enjoy your new car! 

h.godina1's profile image
h.godina1 
4 months ago

CAS and TRAVIS need to be promoted because we need individuals like them ensuring everyone has the level of service I experienced! Efficient, knowledgeable, and went above and beyond. I TRUSTED them the entire way. Travis had my vehicle washed and fueled to make my 4 hour drive home, cannot put a price on that! Cas worked his magic and got me an amazing offer ! 

Business response:

Thank you for your wonderful review! We are thrilled to hear about your positive experience with Cas and Travis. Their dedication to providing exceptional service truly makes a difference, and we appreciate your recognition of their efforts. We are glad that Travis took the extra steps to ensure your vehicle was ready for your journey home and that Cas was able to secure you an amazing offer. Your trust means a lot to us, and we are committed to maintaining that level of service for all our customers. Thank you again for you... read more

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Readdlacoste91 
4 months ago

He was real, respectful, kind and fast and trying to make the deal work for me 

Business response:

Thank you for your feedback! We're pleased to hear he was respectful, kind, and quick in working to make the deal happen for you. We appreciate your support! 

Johnalbers's profile image
Johnalbers 
4 months ago

Great service! Asked him to get me in and out quickly and he did just that! Car buying takes too long IMO but these guys got us out in 2.5 hrs!! We knew the car we wanted and they made it happen. Go see them!! 

Business response:

Thank you for your fantastic review! We are thrilled to hear that you had a great experience with us and appreciate your recognition of our team's efficiency in getting you in and out quickly. We understand that car buying can sometimes feel lengthy, so it's wonderful to know that we were able to meet your expectations and help you secure the car you wanted in a timely manner. Your recommendation means a lot to us, and we look forward to serving you again in the future! 

Guadaluperdz.1309's profile image
Guadaluperdz.1309 
5 months ago

Excelente servicio y muy atenta y me exprico todo con detalles excelente vendedora recomendada al 100% 

Business response:

Thank you, Guadalupe, for your wonderful feedback! We are thrilled to hear that you had an excellent experience with our team and that Bertha was able to provide you with detailed explanations. Your recommendation means a lot to us, and we look forward to serving you again in the future. 

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Frank O 
5 months ago

I recently had the pleasure of working with Town east ford for my car purchase, and I cannot express enough how impressed I am with the entire experience! From start to finish, the team went above and beyond to ensure I found the perfect vehicle that fit both my needs and budget. The phone call from Juan Ortega was very calming and helpful. Upon arriving at the dealership, I was warmly greeted by Rafael Morales, who took the time to understand what I was looking for in a car. Their knowledge and genuine enthusiasm for helpin... read more

Business response:

Frank, thank you for taking the time to share your experience with us. We are thrilled to hear that your car purchase journey was enjoyable and met your expectations. Our team strives to provide personalized service, and it’s wonderful to know that Juan and Rafael made a positive impact on your experience. Your feedback about our commitment to transparency and the seamless paperwork process is greatly appreciated. We believe that empowering our customers is key to a satisfying car-buying experience, and we’re glad that you f... read more

Frequently asked questions about Town East Ford

How is Town East Ford rated?

Town East Ford has a 4.4 star rating with 11,408 reviews. 

When is Town East Ford open?

Town East Ford is closed now. It will open tomorrow at 8:30 a.m.