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18411 LBJ Freeway, Mesquite, TX, 75150, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 8:00 p.m. | |
Tue | 8:30 a.m. to 8:00 p.m. | |
Wed | 8:30 a.m. to 8:00 p.m. | |
Thu | 8:30 a.m. to 8:00 p.m. | |
Fri | 8:30 a.m. to 8:00 p.m. | |
Sat | 8:30 a.m. to 8:00 p.m. | |
Sun | Closed |
Wylie Nelson was very helpful and patient with me and my family. He was a pleasure to work with
Business response:
Thank you for sharing your positive experience! We’re so glad to hear that Wylie was helpful and patient with you and your family. It’s always great to know that our team makes the process enjoyable. We appreciate your feedback and look forward to working with you again in the future!
Farle of Town East Ford is awesome! He will help you(customer) through out the process! More power to you, Farle!
Business response:
Thank you for the kind words! We're thrilled to hear that Farle provided such outstanding support throughout your experience. He truly goes above and beyond for our customers, and your recognition means a lot. We'll be sure to pass along your praise! We appreciate your support and look forward to seeing you again!
Jason Castro did a fantastic job. Our initial contact was by phone, and Jason was friendly with a great attitude. Within 10 minutes I had a personal videos from Jason about the vehicle.. Upon meeting Jason, he was kind, professional, and transparent. During sales negotiations, Jason was there and stayed after business hours to see the sale through.. He was even there after I got out of finance.. I really appreciated his commitment, but then he really took his commitment to another level. Since I now had 2 vehicles at the dea... read more
Business response:
Thank you so much for sharing your incredible experience! We’re thrilled to hear that Jason, along with Ricardo, Jon, and Cas, provided such outstanding service and went above and beyond to ensure you were well taken care of. It's clear that their commitment to customer satisfaction made a big impact, and we truly appreciate you recognizing their efforts. We’ll be sure to pass along your kind words to the team! Thank you for choosing us, and we look forward to assisting you again in the future.
Jason went above and beyond to make sure everything went according to plan. Jason gave a accurate description of the vehicle and it's features and made sure I understood the features.
Business response:
Thank you for the wonderful feedback! We're so glad to hear that Jason went above and beyond to ensure everything went smoothly and that you had a clear understanding of the vehicle and its features. If you need anything else, don't hesitate to reach out. Enjoy your new vehicle!
Wylie Nelson was a great help to find my teenage daughter her first car (Ford Escape) in which she will remember & look forward to working with him again in the future.
Business response:
Thank you for sharing your experience! We're thrilled to hear that Wylie was able to help find your daughter's first car and make the experience memorable. We look forward to assisting you again in the future. If you need anything else, don't hesitate to reach out!
The trade and purchase of my new vehicle, was an absolute breeze. Highly recommend working with this Ford team!!
Business response:
Thank you for your wonderful review! We're so glad to hear that your trade-in and purchase process was smooth and easy. It's great to know you had a positive experience with our team. We truly appreciate your recommendation and look forward to helping you again in the future!
Went in this Saturday 3/29. Had a good experience finding a Toyota Prius. Thank you
Business response:
Thank you for sharing your experience! We're glad to hear you had a great time finding a Toyota Prius with us. We appreciate you choosing us and hope you enjoy your new vehicle!
Jason was really friendly and laid back, highly relatable and made sure to achieve the best price for my situation
Business response:
It's fantastic to hear that Jason provided you with such a positive experience! We're delighted that you found him friendly, laid-back, and relatable. We're especially pleased that he worked to achieve the best price for your situation. We understand how important it is to feel comfortable and confident during the purchasing process. Thank you for sharing your positive feedback, and we look forward to seeing you next time!
We have a amazing experience, great customer service. This my 2nd car from Town East Ford. Ricardo it's friendly and help you to get the best deal and whatever you need he will do the best to make it happends. I trully recommend TOWN EAST FORD. 5 star dealer and customer service!
Business response:
It's fantastic to hear you had another amazing experience! We're thrilled that you received great customer service and that Ricardo was so helpful in getting you the best deal. We're especially pleased that he went above and beyond to make things happen for you. We appreciate your recommendation and your 5-star rating! We value your continued patronage and look forward to seeing you again for your future automotive needs.
Town East Ford has a 4.4 star rating with 11,407 reviews.
Town East Ford is open now. It will close at 8:00 p.m.