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Town East Ford
- Car Dealers
- Mesquite, TX
About this business
Location details
18411 LBJ Freeway, Mesquite, TX, 75150, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
Farley and entire sales/finance team was a wonder work with everything was very professional and took no time at all got my new vehicle within an hour or two. Very impressed will definitely come back again
Business response:
Thanks for taking the time to share your wonderful experience with us! We are so pleased to hear that our sales and finance team provided you with such professional service and made the process so efficient for you. It's fantastic that you were able to get your new vehicle so quickly and that everything went smoothly from start to finish. Your positive feedback about the team's professionalism means a great deal to us. We truly appreciate your business and look forward to serving you again at Town East Ford in the future!
Wylie was a good communicator, took action ahead to make the deal go smoothly and was genuinely a nice guy. Transparent and honest.
Business response:
We are thrilled to hear about your positive experience with our team. It sounds like you received excellent communication throughout the process, which helped everything move forward smoothly. We're especially pleased to know that you found our approach to be transparent and genuine. Your feedback about the proactive steps taken to ensure your deal went well means a great deal to us. Thank you for taking the time to share your experience.
Farley has been a blessing on so many levels. Towneast Ford has a great employee in Farley. He's the best. Very professional
Business response:
We are ecstatic to hear about your wonderful experience with our team member. It brings us great joy to know that you found such exceptional support and professionalism during your visit. Having team members who truly care about making a positive difference in our customers' lives is what we strive for every day. Your kind words about the outstanding service you received mean the world to us. We are grateful for customers like you who take the time to recognize dedication and excellence. Thank you for choosing Town East Ford... read more
Experience was friendly and not high pressure. There were a couple of challenges with options that are only available at initial purchase not being presented, but they were able to quickly resolve this and get the options implemented. They worked hard to make sure it was right.
Business response:
We are honored to hear about your positive experience with our team. It's wonderful that you found our approach friendly and refreshingly free from high pressure tactics. We understand that having all available options clearly presented from the start is important, and we appreciate your patience as we worked through those initial challenges. Your feedback helps us recognize where we can improve our process to better serve our customers. We're pleased that our team was able to quickly address the situation and implement the ... read more
We had a great car buying experience everything was good. We would recommend to friends and family.
Business response:
We are privileged to hear about your wonderful car buying experience with us. It means so much to know that everything went smoothly during your visit and that you felt well taken care of throughout the process. Your satisfaction is what drives us every day, and we are truly grateful for your trust in Town East Ford. Thank you for being willing to share your positive experience with your friends and family - there is no greater compliment than a personal recommendation. We look forward to serving you again in the future.
Farle treated me with the upmost respect, offering to pick me up from the airport to receive my vehicle and even going out his way to offer me breakfast. Very kind man and professional
Business response:
Thank you for taking the time to share your wonderful experience with us. We are thrilled to hear about the exceptional service you received and how well you were treated during your visit. It sounds like you experienced the kind of respectful and professional care that we strive to provide every customer. Going the extra mile with personalized service, including transportation assistance and thoughtful gestures, reflects our commitment to making your experience as convenient and pleasant as possible. Your kind words about t... read more
Very knowledgeable and attentive to detail highly recommended by friends and wouldn’t trust anyone else!
Business response:
We are utterly delighted to hear about your positive experience with our knowledgeable team. It means the world to us that our attention to detail made such an impression on you. Having the trust and recommendation from your friends, and knowing that you wouldn't consider going anywhere else, truly highlights what we strive for every day at Town East Ford. Your confidence in our service is what drives us to maintain the highest standards. We appreciate you taking the time to share your experience and look forward to continui... read more
I recently had a wreck 2 1/2 weeks ago and was absolutely devastated. I loved my Bronco, needed another vehicle asap and I came back here to Towneast Ford. There were several gentlemen that assisted me Titian, Cam (Berkner Alumni go Rams), Cesar and Anuj the best Financial Manager ever I’m coming back in 2 years for my dream car! Thank you all for going above and beyond for me! Very happy customer!
Business response:
We are absolutely thrilled to hear about your positive experience during such a challenging time. We understand how devastating it can be to lose a vehicle you love, and we are honored that you chose to return to Town East Ford for your replacement. Your kind words about our team members who assisted you mean the world to us - they truly exemplify our commitment to going above and beyond for every customer. We are delighted that we could help you find another vehicle quickly and that you had such a smooth experience througho... read more
Excellent customer service! I had a great experience. Very helpful and knowledgeable. Highly highly recommend.
Business response:
Thank you for your review, Sheyla! We are happy to hear that you had such a wonderful experience with our team. It means so much to know that you found our staff to be helpful and knowledgeable during your visit. Your recommendation truly makes our day, and we appreciate you taking the time to share your positive experience. We look forward to serving you again at Town East Ford and continuing to provide the quality service you deserve.
Frequently asked questions about Town East Ford
How is Town East Ford rated?
Town East Ford has a 4.4 star rating with 11,662 reviews.
When is Town East Ford open?
Town East Ford is open now. It will close at 8:00 p.m.