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Town East Ford

4.4

About this business

Location details

18411 LBJ Freeway, Mesquite, TX, 75150, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat8:30 a.m. to 8:00 p.m.
SunClosed
4.411,980 reviews
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Karinahdz76's profile image
Karinahdz76 
a year ago

Excellent customer service! From the sales team to the finance team!! Very patient and took the time to make sure my needs were met! 

Business response:

Thank you for your fantastic review! We’re thrilled to hear that you experienced excellent customer service from both our sales and finance teams. It’s great to know they were patient and attentive to your needs. We appreciate your trust in us and look forward to helping you again in the future! 

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manduh2013 
a year ago

Cas and Zane were very informative and patient with us during our purchase. They answered all our questions and never pushed us into something we didn't need or want. This is my third car from Towneast Ford! They are the best dealership in the DFW area. 

Business response:

Thank you for your fantastic feedback! We’re thrilled to hear that Cas and Zane provided you with informative and patient service during your purchase. It’s wonderful to know that you felt supported without any pressure. We truly appreciate your continued trust in us for your vehicle needs and are honored to be considered the best dealership in the DFW area. If you need anything further, please don’t hesitate to reach out. We look forward to serving you again! 

dennisjmartin1126's profile image
dennisjmartin1126 
a year ago

Clean, nice place and people. Problem was my end. Once I was able to give a pathway Jim ran with it and had it done. 

Business response:

Thank you for your review! We're glad to hear that you found our dealership and team to be clean and friendly. It’s great to know that once you were able to provide the necessary information, Jim was able to handle everything efficiently. If you need any further assistance or have additional questions, feel free to reach out. We're here to help! 

Davidfitz87's profile image
Davidfitz87 
a year ago

Very professional service, would recommend them to anyone. The professionals there are courteous and informative. I appreciate their assistance getting my Ford Bronco Sport working again. 

Business response:

Thank you for the fantastic review! We’re thrilled to hear that you found our service professional, courteous, and informative. It’s great to know that we were able to assist with getting your Bronco Sport back in working order. We appreciate your recommendation and look forward to serving you and anyone you refer in the future. If you need anything else, don’t hesitate to reach out! 

PRICESTEPHANIE97's profile image
PRICESTEPHANIE97 
a year ago

Thanks for thanking the time to assist me with the oil change and being courtesy. 

Business response:

Thank you for your kind words! We’re glad we could assist you with your oil change and that you had a positive experience with our team. Your satisfaction is important to us, and we appreciate your feedback. If you need any further assistance, don’t hesitate to reach out. 

Kuykendalladam502's profile image
Kuykendalladam502 
a year ago

I had a very good experience the guy that helped me was very helpful in getting me in and out of there 

Business response:

Thank you for sharing your positive experience! We're glad to hear that our team member was helpful and efficient in assisting you. If you need anything else, don’t hesitate to reach out. We look forward to serving you again! 

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Charlotte 
a year ago

The Servise agent was Amazing and took care of me & my Explorer above & beyond. I will drive from Denton. TX to have my Explorer serviced in Garland @ Town East Ford. They are the best! 

Business response:

Thank you for your wonderful review! We’re thrilled to hear that our service agent went above and beyond to take care of you and your Explorer. It’s fantastic to know you’re willing to make the drive from Denton to Garland for our service—what a compliment! If you need anything else or have any further questions, please don’t hesitate to reach out. We look forward to seeing you and your Explorer again soon! 

joeywells's profile image
joeywells 
a year ago

My Salesman was Rafael, and in finance, was Cas. Both were fantastic. Rafael made the truck purchase experience so easy, and Cass worked with me, nothing high pressure. Now I am driving a great truck! Even though the drive to the dealership was 2 hours each way I have become a customer for all my car/truck purchases as well as maintenance. Thank you for making it fast and easy! 

Business response:

Thank you for sharing your wonderful experience! We’re delighted to hear that Rafael and Cas made your truck purchase smooth and enjoyable. It’s fantastic to know that their exceptional service made the drive worthwhile. We look forward to assisting you with all your future car and truck needs, both for purchases and maintenance. If you ever need anything, don’t hesitate to reach out. Enjoy your new truck and safe travels! 

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Tawana 
a year ago

The work was a good job and the service was very good. Customer service is good. I love you. Thank you again. 

Business response:

Thank you so much for your kind words! We're thrilled to hear that you were satisfied with the work and our customer service. It means a lot to us, and we love having you as a valued customer. Thank you again, and we look forward to serving you in the future! 

Frequently asked questions about Town East Ford

How is Town East Ford rated?

Town East Ford has a 4.4 star rating with 11,980 reviews. 

When is Town East Ford open?

Town East Ford is closed now. It will open at 8:30 a.m.