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Town East Ford
- Car Dealers
- Mesquite, TX
About this business
Location details
18411 LBJ Freeway, Mesquite, TX, 75150, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
I’ve been a regular customer at this location, and Crista Harris consistently provides excellent customer service. Whether my visit is for a routine oil change or having questions about warranty work, Crista is always incredibly helpful, kind, and patient. She listens attentively to any concerns I have and ensures that all my questions are fully addressed. I never feel rushed or even feel like just another customer in line. Her professionalism and warm demeanor always makes each visit a positive experience.
Business response:
Thank you for sharing your wonderful experience with Crista! We’re thrilled to hear that she consistently provides you with excellent customer service and makes each visit feel special. Your kind words about her attentiveness and professionalism are truly appreciated. We look forward to continuing to serve you and ensuring your visits remain positive!
Employees very cordial and was met promptly to start service. Service manager explained what was being done and time frame. Ride was offered if I was not waiting at location.
Business response:
Thank you for your wonderful feedback! We’re thrilled to hear that our team provided you with prompt and courteous service. It’s great to know that the service manager kept you informed about the process and offered a ride. We appreciate your support and look forward to serving you again in the future!
Very good service Erica got me in less then an hour I was gone on my way
Business response:
Thank you for your feedback! We're thrilled to hear that Erica provided you with prompt service and got you on your way in less than an hour. We appreciate your support and look forward to serving you again in the future!
I am so happy I found TownEast Ford, Very professional, smiles from everybody. Jim A.has been the best ever taking good care of me , & says when my car will me Ready. I've been to other locations, and nobody can beat TownEast. Thank you JIM A.for your care. I do tell people about ya'll.
Business response:
Thank you so much for your kind words! We're thrilled to hear about your positive experience, especially with Jim. It's fantastic to know that our team's professionalism and care have made a difference for you. We truly appreciate your recommendations and look forward to continuing to serve you in the future!
Jim Artrip was amazing. Helped me with an oil and filter change. Knowledgeable, trustworthy and precise. Everyone I spoke with while sitting around were nice.
Business response:
Thank you for your wonderful review! We're so glad to hear that Jim provided you with exceptional service during your oil and filter change. Our team takes pride in being knowledgeable and trustworthy, and it's great to know you felt that during your visit. We appreciate your kind words and look forward to serving you again soon!
Tom is a great guy, helped us out and worked efficiently to getting us to a good deal.
Business response:
Thank you for your kind words! We're delighted to hear that Tom provided you with excellent service and helped you secure a great deal. We appreciate your feedback and look forward to assisting you again in the future!
This dealership was very helpful with helping me get new oil in my ford truck
Business response:
Thank you for your feedback! We’re glad to hear that our team was helpful in getting your Ford truck serviced with new oil. Providing excellent service is our priority, and we appreciate your trust in us. If you need any further assistance or have questions in the future, feel free to reach out. We look forward to serving you again!
Everything was a smooth and pleasant process. I was treated with respect and kindness. Will recommend.
Business response:
Thank you for your wonderful feedback! We’re thrilled to hear that your experience was smooth and pleasant, and that you felt respected and valued. Your recommendation means a lot to us! If you need anything in the future, please feel free to reach out. We look forward to serving you again!
Erica was extremely courteous & helpful. She regularly provided updates for my seven year old vehicle repairs. The Town East Ford service center is close to my home so it’s convenient for me.
Business response:
Thank you for your wonderful feedback! We're thrilled to hear that Erica provided you with exceptional service and kept you updated throughout your vehicle repairs. It's great that our convenient location adds to your positive experience. We look forward to assisting you again in the future!
Frequently asked questions about Town East Ford
How is Town East Ford rated?
Town East Ford has a 4.4 star rating with 11,980 reviews.
When is Town East Ford open?
Town East Ford is closed now. It will open tomorrow at 8:30 a.m.