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Town East Ford
- Car Dealers
- Mesquite, TX
About this business
Location details
18411 LBJ Freeway, Mesquite, TX, 75150, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
The service rep was friendly and helpful with my concerns regarding what needed to be fixed on my car
Business response:
Thank you for your review! We're pleased to hear that our service rep was friendly and helpful in addressing your concerns about your car. Providing clear and supportive assistance is important to us, and we're glad that we could meet your expectations. If there's anything else we can do for you or if you have any further feedback, please don't hesitate to reach out. We appreciate your business and look forward to assisting you again in the future!
Great service and very friendly employees! I appreciate the gentleness of everyone I interacted with during my visit.
Business response:
Thank you for your review! We're thrilled to hear that you had a great experience with our service and found our employees to be very friendly. Providing a gentle and welcoming environment is important to us, and we're glad that our team made your visit enjoyable. If there's anything else we can do for you or if you have any further feedback, please don't hesitate to reach out. We appreciate your business and look forward to serving you again with the same level of care and friendliness!
Service consultant Erica Reeves was wonderful! She’s the reason for 5 stars! I will definitely ask for her if I need anything else. She was so helpful and explained everything clearly. She wasn’t pushy about me getting extra work done that I didn’t need right now. That went a long way with me! Thank you Erica!!!!
Business response:
Thank you for your review! We're thrilled to hear that Erica Reeves provided you with such wonderful service and was instrumental in your positive experience. It's great to know that she was helpful, explained everything clearly, and respected your decisions regarding additional work on your vehicle. We appreciate your feedback and your loyalty. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. We look forward to providing you with excellent service again... read more
Town East Ford and Jim Artrip continue to take good care of me as a customer.
Business response:
Thank you for your review! We're pleased to hear that Town East Ford and Jim Artrip have consistently taken good care of you as a customer. Providing excellent service and care is our priority, and we're glad that Jim has ensured your satisfaction. If there's anything else we can do for you or if you have any further feedback, please don't hesitate to reach out. We appreciate your loyalty and look forward to continuing to provide you with outstanding service!
Very helpful and cordial all the way around Farle and Anuj the best and helpful in all the deal
Business response:
Thank you for your review! We're delighted to hear that Farle and Anuj provided excellent and helpful service throughout your experience. Customer satisfaction is our top priority, and we're glad they could assist you effectively. If there's anything else we can do for you or if you have any further feedback, please don't hesitate to reach out. We appreciate your business and look forward to serving you again in the future!
David in the service center was great! He was so helpful, friendly and got our car back on the road within an hour. We were traveling from San Antonio to Memphis, vis Dallas and our battery was at 6%. Thank you David!!!
Business response:
Thank you for sharing your experience! We're thrilled to hear that David provided you with exceptional service and got you back on the road quickly during your travels from San Antonio to Memphis via Dallas. Your kind words mean a lot to us, and we'll be sure to pass on your appreciation to David. If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. Safe travels, and we look forward to serving you again in the future!
Very courteous and helpful. Even though I didn't buy my car at that dealership they have gone beyond courtesy to help me.
Business response:
Thank you for your feedback! We're delighted to hear that our team at the dealership has been very courteous and helpful to you, even though you didn't purchase your car from us. Providing excellent customer service is our priority, and we're glad that we could assist you beyond expectations. If there's anything else we can do for you or if you have any further feedback, please feel free to reach out. We appreciate your business and look forward to continuing to assist you in the future!
Prompt. checkin no waiting, Erica was pleasent and efficient. Took care of my recall work within just a few hours
This has been a very good experience. Jim is very professional and keep me informed the whole time.
Frequently asked questions about Town East Ford
How is Town East Ford rated?
Town East Ford has a 4.4 star rating with 11,394 reviews.
When is Town East Ford open?
Town East Ford is closed now. It will open at 8:30 a.m.