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Townsquare Interactive

4.3
  • Internet Marketing
  • Charlotte, NC

About this business

Advertising / Media / AgencyInternet Marketing

Location details

200 S Tryon St #400, Charlotte, NC, 28202, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.35,372 reviews
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Jack V's profile image
Jack V 
2 years ago

Excellent service, attention to detail, good support team all around. 

Business response:

Hello ****, Thank you for the review. We are appreciate your business! 

Daniel M's profile image
Daniel M 
2 years ago

Townsquare has been an amazing company to work with and has helped me grow my small business for nearly 2 years now. Highly recommend! 

Business response:

Hello ******, We appreciate your feedback. Thank you for the 5-star review and thank you for your business! 

John N's profile image
John N 
2 years ago

Excellent service and follow-up. Townsquare updates my website in a timely manner when requested. Friendly people. ** 

Business response:

Hello ****, We are so glad we could help! We appreciate your business. 

Tempie S's profile image
Tempie S 
2 years ago

We have had a great experience with them. They check in regularly for anything new to add on to our site and make sure if we have questions or concerns they take care of them. Easy to deal with and very friendly. 

Business response:

Hello Temple,We are so glad you have enjoyed your experience so far, and we appreciate your feedback! 

Kim H's profile image
Kim H 
2 years ago

Great business to work with. They make our business better! Staff are very friendly. 

Business response:

Hello ***, We are so glad you have liked your experience so far. Thank you for the review! 

Greg F's profile image
Greg F 
2 years ago

I have had a website with Townsquare for several years now and the customer service has never been better. The expertise and follow up is second to none. I really appreciate the phone calls and all the updates and month to month monitoring on my business. My experience has been a total 10! 

Business response:

Hello ****, Thank you for your feedback! We appreciate your business. 

Jonathan M's profile image
Jonathan M 
2 years ago

I signed up and than was like i wanted to cancel but i thought I'd give it a shot. Definitely glad i did. Hocharritosbreakfast.com is my website and the qualty of help i get is great. They got me on ****** in weeks and trust me it was hard to let that happen. Created my website in a couple of weeks. I get great reviews by customers on my website. Definitely gonna try for 6 months and see how its still going but 2 months in and lm in love. 

Business response:

Hello ********, We are so glad to hear you have loved your experience so far! Thank you for trusting us with your business. We look forward to growing your business, and our partnership! 

Todd S's profile image
Todd S 
3 years ago

We have been a Townsquare Interactive client since January 2019. They built two websites from scratch for us after our former web hosting company deleted them without a full recovery option over an expired credit card and a missed email. Townsquare Interactive saved our business in 2019, and for that, we will be forever grateful and loyal. The following year we had Townsquare build a new website for another company, and this year they are making yet another new website for us. We also turned SEO and social media over to them... read more

Business response:

Hi ****,Thanks so much for the wonderful feedback. We love helping small businesses like yours grow their business online! We are looking forward to many more prosperous years! 

Richard N's profile image
Richard N 
2 weeks ago

Hard to cancel servicesWhen calling either disconnected or hung up on or leave messages and they never call backThis has been going on for several months now 

Business response:

Hi *******,Im sorry to hear about your experience and understand how frustrating this has been. Thats not the experience we want for anyone.Ive reviewed your account and escalated this so it can be properly addressed. Someone from our team will be reaching out directly, but if youd prefer, you can also email us at ********************************** and well make sure it gets handled. Thank you for sharing this feedback. We greatly appreciate it. 

Frequently asked questions about Townsquare Interactive

How is Townsquare Interactive rated?

Townsquare Interactive has a 4.3 star rating with 5,372 reviews. 

When is Townsquare Interactive open?

Townsquare Interactive is closed now. It will open at 8:00 a.m.