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Townsquare Interactive
- Internet Marketing
- Charlotte, NC
About this business
Location details
200 S Tryon St #400, Charlotte, NC, 28202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Worse experience with marketing company: ZERO communication but very punctual payment withdrawal.Nothing but lies: nothing they build for you is yours, nothing belongs to you. They sent me a zip folder with files so I can build my own website and refuse to transfer my website to my hosting platform. They also tried to sell me on a yearly fee for hosting my website, and tried to sell me my own website for $149.00 a month.They throw the ball at each other, no one knows what you are talking about.AVOID them at all cost My mista... read more
Worse experience with marketing company: ZERO communication but very punctual payment withdrawal.Nothing but lies: nothing they build for you is yours, nothing belongs to you. They sent me a zip folder with files so I can build my own website and refuse to transfer my website to my hosting platform. They also tried to sell me on a yearly fee for hosting my website, and tried to sell me my own website for $149.00 a month.They throw the ball at each other, no one knows what you are talking about.AVOID them at all cost My mista... read more
Business response:
Were sorry to hear about your experience and appreciate you taking the time to share your feedback. We take concerns like this seriously and want to make things right. Please reach out to our Customer Support team so we can review your account details and address your concerns directly.
Town square make it seem like they do big things for people when you just starting a business I talked to multiple different people at this location and I let them know that I already had domain website basically I had everything already done prior to another company doing everything for me and I talked to someone by the name of ***** that I talk to I let him know that I had my own everything and he was saying something about my ****** been look right and distant this and that so I said what can you do to make the ****** pag... read more
I tried using them for almost a year. I did get a single customer out of this. then canceled with them a few months ago and now the website is paid them to help build is gone too. This company and the people scammed me. Now that I've looked into them I see they did the same to practically all their customers.
I would truly give this FRAUDULENT company negative 5 stars if I could. Stay away from these peoole. They will steal your small business' hard earned money. They do NOT deliver what they claim; its all just rehearsed speeches that sound promising. They dont return phone calls or texts once theyve "got you". Especially avoid working with JC, ***** or *****.
Townsquare contacted me to start doing some advertising for my business. Everything seemed fine, so I told them lets give it a shot. Signed up with them, and then did some research on the company. Bunch of negative reviews on ****** and BBB. I called back BEFORE my onboarding and told them I wasnt interested in moving forward with them. They charged me $500 anyways for doing absolutely nothing for me or my business. These people do not care about you. They do not care about your business.
**** + TERRIBLE COMPANY = THEIVES - They will shut down your website and threaten to send your account to collections if you express your unhappiness with their service.If I could give zero stars, I would. Townsquare Interactive has been one of the most frustrating, unprofessional companies Ive ever worked with. The customer service is terrible, emails and calls go completely unanswered, and no one takes accountability for anything.When you do get someone on the phone you're lucky if you don't have a screaming infant in the ... read more
RUN AWAY from their predatory salesman calls preying on vulnerable small businesses. I regret giving townsquare the opportunity to help my online presence. They under delivered on their promises and communication dropped off steeply after initial months.
This company does not follow through with their promises. Do not transfer anything you have ownership of (especially a web domain) to this company. They will take it and not deliver what they say they will.This company will hound you until you give them money and then they will ghost you. I would not recommend this company!
Business response:
Hello *****, We apologize if we fell short of your expectations. We take these complaints seriously and are looking into the situation to find solutions.
Frequently asked questions about Townsquare Interactive
How is Townsquare Interactive rated?
Townsquare Interactive has a 4.3 star rating with 5,296 reviews.
When is Townsquare Interactive open?
Townsquare Interactive is closed now. It will open on Monday at 8:00 a.m.