Townsquare Interactive

Mike M 

on BBB

a year ago

If you want quality service youre asking the wrong company. Townsquare was to shut 1 website down and start another with a different name. They closed the original and somehow both names ended up in a Domain Name brokers hands. This DN broker now wants $700 for the new name and $300 for the old name. Townsquare says they had nothing to do with that. Really, how did the broker come up with the same words for the new name? Their solution for me was instead of Trees by ***********************, we can use Tree by ***************... read more

Paul Z 

on BBB

a year ago

After some eight years of service and after a company reorganization, they became adept at what they couldn't do.They failed to proofread their own work.They couldn't make the payment portal work.What they couldn't do was take responsibility for disappearing client entries.What they couldn't do was continue to service my business. 

Lesa D 

on BBB

a year ago

Run do not walk away, They give poor results and after canceling with them. They still try to bill me and say that I owe them when I was told that our contract was canceled and in fact, needed a refund which I have not received.I wish I could give a negative star 

Steven P 

on BBB

a year ago

I am their client for 3 months. Paying $3500 per month . They promised me minimum 7 leads per month for this money. After 3 months NO one lead.. They are absolutely not provide what they promise. They knew that you will cancel with them after 2-3 months and ready for it. They use very good and professional representative to get you pay them and thats it.Avoid them. 

Jacob S 

on BBB

a year ago

I hired this company out to do their full package; website design and updates, social and SEO and almost got baited into radio ads.. Which they charge thousands for. I decided against the radio and tv ads but paid them ******* a month depending on how much I complained to them about my dissatisfaction. After 8 months I cut them off, they repeatedly lied to me about my SEO results and getting ahold of anyone that can actually do something. The sales guy I originally did the deal with constantly assured me I was or would soon ... read more

norman H 

on BBB

2 years ago

They have to be way better at what they do!! And there prices are to high!!! 

Johnny T 

on BBB

2 years ago

Not really sure what is going on with my web page. Everytime I want to discuss something to do with changes or updates it is someone new. I only what 1 person to help me and it is always changing. 

carolyn c 

on BBB

2 years ago

Started advertising with Townsquare Interactive in January, 2023.Had problems from the start with incorrect information on website. Seven months later, with a 4.6 star review on ****** and we are no where to be found on ******.Facebook sight has photos and descriptions that do not pertain to our business at all.Very disappointed. 

krista m 

on BBB

2 years ago

I was in contact with ********************* for months before I decided to move forward, and I should've trusted my gut feeling not to move forward. This place is a SCAM! I have reached out to ********************* multiple times because I never received a call from one of his team members that was supposed to do the *** on my website, it's been 3 weeks and still nothing. This is a month-to-month fee so if nothing has been done in the first month, why am I expected to pay the second month. Being a small business owner, this ... read more